They don’t send your full order then his dad who barely speaks English will give you a run around that you can’t understand and never reply to emails for missing items .
Vape In The Box
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Lees wat reviewers zeggen
The two reasons why this company is great is because of the extremely low cost products and low minimum orders. Months ago their customer service was not the best but recently they have fixed their re... Toon meer
So far not happy with my service. Unfortunately I’m going to have to echo a lot of the negative reviews. Ordered on a Thursday and now it’s the following Tuesday. Received no shipping information as o... Toon meer
This is my third or fourth order. The products are fine; but, the customer service is not. I was sent wrong invoice information for my order over a week ago; after paying for four days shipping costs.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Vape in the Box is a smoke and vape wholesale supply B2B company online. As a wholesale vaping supply company our unique position in the wholesale market online is forged with strong direct ties to suppliers which allows us to supply retail smoke and v...
Contactgegevens
1448 W Rosecrans Ave, Gardena, CA 90249, 90249, Gardena, Verenigde Staten
- +1-424-233-0213
- sales@vapeinthebox.com
- vapeinthebox.com
Mensen keken ook naar
Antwoord van Vape In The Box
Thank you! We appreciate it. :)
Nice price as always
This is a powerful company which I always trust on.
14 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thank you William!
Very good service
14 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thanks a lot Tommy!
Too many issues.
Too many issues right after the order. Charge the entire order but out of stock on too many items every single time. Issues with refunds. Issues with shipping.
Great prices, efficient website, but at my 3rd or 4th order there r still to many issues.
13 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
We totally understand. This is why we are about to launch a much anticipated campaign related to these issues. It's called "Guaranteed In-Stock". Perhaps you would give us a try after we officially launch it and see how all these problems are resolved. I sincerely apologize for your negative experiences thus far. We hope to change that.
Best,
Joseph M
Will be back
Will be back. Everything including customer service was great
13 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thanks Mark! We appreciate it. :)
COMPLETE JOKE!!!!!
MY ORDERS WHERE NEVER RIGHT WOULD ALWAYS BE MISSING ITEAMS BUT YET STILL CHARGE ME FOR THEM SO I WOULD NEVER RECOMANNED TO DEAL WITH THIS COMPANY AGAIN TOOK OVER A WEEK TO SHIP OUT ORDERS MEAN WHILE YOU CAN ORDER YOCAN DIRECTLY FROM CHINA AND GET IT WAY FASTER THEN THIS COMPANY AND THEN IT TAKES FOR EVER TO GET AHOLD OF SOMEONE THIS PLACE IS A COMPLETE JOKE!!!!!!!!
13 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
I am very sorry your initial experience with us wasn't up to par. We take full responsibility for our lack of communication and service in the past. No denying it. However, we have grown SO much as an organization and we pride ourselves in learning from our mistakes, and overcoming our failings.
Our reputation is improving, and trust is also growing along with it. We would love an opportunity to earn your business and respect if you were so inclined.
Best!
Good Service
6 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thank you Sam! We really appreciate the support. :)
Joe was very helpful would like to work…
Joe was very helpful would like to work with him very friendly person true gentlemen
6 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thank you very much for your kind words! It is truly a pleasure to be working with you. We hope to care of all your needs moving forward.
Fast shipping
Fast shipping, great customer service, and excellent prices.
6 juni 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Awesome! That's exactly what we strive for. :)
Antwoord van Vape In The Box
Sweet! Thanks for letting everyone know :)
Reordered from this company was just as…
Reordered from this company was just as happy with time,service that I will be a frequent buyer for this store.
31 mei 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thank you so much for the words of encouragement! It goes a long way here at Vape in the Box and we hope to keep exceeding your expectations in the future!
Bad experience
First I didn't like that you had to spend over $250 to order anything off of their page so I spent over the 250 and I still didn't get the things that I ordered or the right colors and 10 of my batteries for e-cigs didn't even work I emailed the person I believe that was in charge and told them about none of my equipment working and they never even responded back I would not recommend anyway to buy from this website sorry
30 mei 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Sorry to hear about your experience. Give us the opportunity to change your mind about us by contacting me directly at sales@vapeinthebox.com or calling me at the office at (424)233-0213 ext. 103. I look forward to hearing from you so that we can work towards your satisfaction!
AAA seller ,good communications,will…
AAA seller ,good communications,will buy again
29 mei 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thanks for the kind words Abdul! We strive to keep standards of excellence in this very young company! Thanks for taking the time to let us know about your opinion!
The first order was flawless
The first order was flawless, then they started sending wrong orders and wouldn't change them, then they wouldn't ship out my order nor even have the respect to answer mi messages for weeks, I truly do not recommend this site for anyone unless you like to Torture yourself and feel incompetent.
29 mei 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
I'm very sorry to hear about this negative experience. Give us another opportunity to turn this review into a positive one by contacting me directly at sales@vapeinthebox.com or calling me at the office at (424)233-0213 ext. 103. I look forward to hearing back from you so we can work towards a more positive outlook on us!
Antwoord van Vape In The Box
We are very happy to hear that you are satisfied with our service! We hope to have continued business with you in the future!
Antwoord van Vape In The Box
Hi Nicolas. If we didn't send you everything that was in your order you should have been credited or refunded beforehand. I apologize we didn't handle your order properly in the past. A customer support representative will contact you when the offices reopen for business after the Memorial Day Holiday.
Awesome results and professional…
Awesome results and professional service!!
28 mei 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Thank you Dan! Much appreciated support.
5 STARS FOR SURE!!!
Best Prices & Great Customer Service!
Took care of me when I needed them to every time!!
Thanks Vape in the Box!!!
Sincerely,
Weedbucks
437 S Central Ave
Medford, OR, 97501
541-973-2961
28 mei 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
We sincerely apologize that your issue has been overlooked. A customer support representative will reach out to you to resolve you past concerns when we return to the office Tuesday morning as we are currently observing Memorial Day. Thank you for taking the time and energy to leave this review. I assure you, we will respond and resolve. :)
Was an awesome place at the start and…
Was an awesome place at the start and then they just got messy didn't get my full order emailed and called finally got ahold of someone then they said they were gonna correct it been almost 2 months I haven't received my credit nor the remaining order
27 mei 2018
Review zonder uitnodiging
Antwoord van Vape In The Box
Wow! I am so sorry to hear that. I will definitely have a customer support rep get a hold of you when our offices reopen on Tuesday after the Memorial Day weekend to resolve. We will of course issue your credit or refund where applicable.
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