Peter Morot was white glove service from start to finish. Very responsive, resolution oriented and acted as my advocate with Samsonite. The resolution was quick and more than satisfactory. The got Sam... Toon meer
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The prices were reasonable and the selection of the luggage I needed was good. Ordering was straightforward and the site indicated expected delivery date. BUT, where this site really stands out is i... Toon meer
Just received last night, ahead of schedule... thank you, Mr. Peter Morot. The Travelpro Maxlite 5 Compact Carry-on Expandable Spinner is going to be perfect. Its lightness for lifting into the over... Toon meer
Please buy without any doubt. Honestly, was a little apprehensive while placing order as the price they offered was simply unbelievable (way below the lowest available anywhere else online or in-store... Toon meer
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Great Customer Service
I reached out and wanted to adjust my order. Peter from Voyage was very responsive and quickly updated my order. My luggage came within a couple of days and I am very happy with my luggages. Highly recommend Voyage Luggage and great customer service!
Peter was great to work with
Peter was great to work with and was extremely helpful. I will definitely order again from Voyage.
Excelkent Customer Service
Customer service has been excellent with Peter Morot. There was a mistaken extra shipment that caused some confusion in my part. He quickly investigated and reassured me, tracking my order. Not only am I very happy with my original order, but I happily offered to pay for my keep my extra shipment. Well done, Voyage.
Please buy without an iota of doubt!
Please buy without any doubt. Honestly, was a little apprehensive while placing order as the price they offered was simply unbelievable (way below the lowest available anywhere else online or in-store), so initially thought could be a fraud :) but got quite a deal, far better than from brand's outlet. Atleast 25-30% lower the lowest available. Besides they charged absolute zero tax and zero shipping. Bought TUMI Bag just for ref. Thanks to Peter as well, for timely updates and support, right from placing order till delivery (delivery via Fedex). All the very best to VoyageLuggage!
Great experience and customer service
Great experience and customer service. I’d say one of the best from start to finish. We have several of their pieces. We bought one that was just a tad too big. They handled the return and the new order to try one smaller seamlessly. I highly recommend their products with no worry should you get it wrong.
Wrong size of the luggage
First of all I received the wrong size of the luggage and I contacted the customer service. Then Peter Morot took care of my case professionally. I got the correct luggage yesterday and am so happy now.
Great customer service
Great customer service, very pleased with my order. Will think of them in the future for any other travel needs. Thank you for all your help, Peter!
Excellent customer service from Peter
Excellent customer service from Peter — beyond compare.
Wonderful customer service
Wonderful customer service. I didn’t like the design of the bags when I got them. They understood and had no problem letting me return them. I was immediately emailed shipping labels and they made the whole process very easy. I would definitely buy from them again.
Communication
Communication with Peter on our order was pleasant and prompt. Would definitely buy from Voyageluggage again.
Professional and functional yellow suitcase!
I absolutely love these suitcases. They roll seamlessly - no veering from side to side or jerking! They’re spacious and the colors are so sleek! I love yellow and can’t believe I now have a professional-looking yellow suitcase. And even better - it works as a European carryon!Thank you!
Great luggage and delivery.
Both pieces of luggage we received from…
Both pieces of luggage we received from Voyage came heavily perfumed. We're a low-scent family, so this was disappointing.
Fast service
This was speedy delivery and I like that it comes in the original box so no box in a box crap like Amazon.
Quick and easy online web site
Quick and easy online web site. Customer service was excellent when I had a question about my order. As a new customer, I also received a discount on my order which was an added bonus. Luggage was delivered on time. Highly recommend doing business with Voyageluggage.
Received product directly from Tumi
Received product directly from Tumi, and it was great! Service was outstanding along the way, they kept staying in touch advising on the status of the shipment along with automated emails.
I order a Briggs & Riley Baseline and came out great
I order a Briggs & Riley Baseline Underseat Duffel grey which is no longer available on the main Briggs and Riley site. When I found it on Voyage luggage, I was happy. I planned poorly on my end as this was near 4th of July week and I was going to be out of town. I was hoping FedEx would hold onto my package longer when I return but it was sent back to sender.
I contacted Voyage luggage and Peter was able to help in sending the shipment back to me. That was really above and beyond for them to do as I was in the wrong with bad planning. The package arrived great and it’s the color I was looking to pair with my existing grey Briggs and Riley suitcase.
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