WANDRD Reviews 

Compre una mochila PRVKE 21. El diseño y funcionalidad es excelente. Después de 4 años de uso intensivo la cremallera cedió. Contacte con ellos para hacer uso de la garantía de por vida y en menos de dos días me envían una mochila de reemplazo completamente nueva

While the product had an issue (1. generation of the product, 2. generation are far more reliable), the support replace the hole product ( now on my both of my products).

They have a well findable claim-form to contact the support. Very customer friendly.

Until now, I doesn’t have issues with my replaced stuff.

Be careful, the warranty can only be used once in the lifetime of the product.

The exterior stitching came loose and after reporting it to Wandrd, they offered me a new bag. Customer service like kings, really happy with this bag, perfect one for content creators.

I've been a massive fan of Wandrd since I saw a photographer with the PRVKE from their Kickstarter in 2017. Since then, I've added two different-sized PRVKEs to my collection, and my partner and I wear the D1 Fanny Pack for all our daily adventures. I have had little to no issues with their products over the years, but if something happens, their customer service steps up, and they go the extra mile to sort you out. They're kind of a huge deal.

When this company says lifetime warranty them mean it. I got a replacement shipped on the same day I made the claim. It was super easy, found everything in one place on the website. That's exactly how it should be done.

The customer service team at WANDRD was so friendly and helpful. They made me feel valued as a customer and resolved my issue with both the PRVKE and DUO backpacks in less than 24 hours. I'm really impressed!

Is the best brand ever! I bought the PRVKE 21L to travel every weekend to shoot, im filmmaker and I've always my cameras, tripod, everything. The durability is crazy, very good quality.

Amazing warranty service and I love my bag. After nearly 6 years of usage a zipper failed and they sent me a replacement code within 15 minutes of sending in the warranty request. Would not hesitate to buy anything from this company, quality product and incredible customer service

Huge fan of Wandrd. I purchased the original PRVKE backpack from their kickstarter years ago, and have since collected a few more pieces of luggage, a sling bag and laptop sleeves.

I've taken the Duffels and Carry-on Roller abroad quite a few times for 10 day works trips. Everything has held up very well on a wide variety of airlines, weather and odd situations.

They're durable, well designed for my specific uses (TV editor, often traveling to work on location), and always don't ever feel over-encumbered.

Great bags and customer service.

I love my backpack and I’m impressed with the quality as well as the customer service! the guarantee also makes it an excellent choice, definitely recommended. Thank you!

I've had the bag since 04/2021. Recently a slight stitching defect appeared. I though it prudent to reach out and see what they could offer. Turns out their amazing warranty covered the cost of a new. Completely unexpected and exciting. I really do love this bag, have gotten compliments on it and plan to purchase no other. Always Wandrd.

WANDRD makes solid products and backs them up with a solid no fuss lifetime warranty. I've had my PRVKE bag for 5 years before the zipper gave away. I sent them a claim and they got back to me within an hour. Unparalleled support!

I’ve been using WANDRD gear, specifically the Prvke 21L backpack, both as a photo bag and for everyday use. When I encountered a rare issue with the shoulder strap, their customer service was exceptional. They quickly reviewed my warranty claim and offered a full replacement with no hassle. It's clear that WANDRD stands behind their products, and I couldn’t be happier with their support. Highly recommended!

Great products, and very swift and good warranty. They really helped me out.

Great experience with their bags. The Wandrd Prvke has served me well for 5 years and the bag still looks amazing. The quality of their bags are top notch, and the lifetime warranty is true. I have a issue with the zippers and they replaced it with zero fuss. Their support team is truly passionate and knowledgeable about their products! I have bought another sling for my daily use too. If your looking for a excellant quality bag with thoughtful features, backed by a lifetime warranty and amazing team, look no further!

Ich habe 2018 den Prvke 31L Bag + Photography Bundle gekauft und bin absolut zufrieden mit dem sehr durchdachten und super verarbeiteten Rucksack. Die Materialien scheinen sehr hochwertig zu sein und super robust.
Dieses Jahr musste ich leider einen Defekt am Reißverschluss feststellen. Nach kurzem Kontakt mit dem Customer Support wurde der Defekt anstandslos zu meiner vollen Zufriedenheit behoben.

Ich kann WANDRD als Marke uneingeschränkt empfehlen - nicht nur auf Grund der guten Produkte, sondern auch wegen des herausragenden Kundensupports. Sowas sieht man nicht alle Tage.

Weiter so Wandrd!

Customer service was excellent and very quick however the quality of the sling bag is shockingly poor especially considering the price. Strap pulled away from the bag and was shown to be attached by a single row of stitches. Company reviewed my warranty claim immediately and is providing a replacement but I will not purchase another product from them
In response to wandrd response, the strap only has one line of stitching and no other obvious holes from any stitches that may have pulled out. The seam may be double stitched but it didn't hold the strap in. The only strain that caused the problem was my momentum after snagging bag on a car door. For the price of the bag you should be able to subject it to far more abuse than I ever have. The momentum was minimal all I was doing was leaning forward. No other bag I have ever owned has suffered damage in any way under far more strenuous conditions.

I bought my first and only Wandrd bag in 2020 and it has lasted me almost 4 years of incredible adventures. Truly this bag has been with me through it all. Sadly this year one of the zipper came off and I tried to fix it but it broke again. However, I realized that Wandrd has lifetime warranty so I messaged them, and the team helped me right away to get another replacement bag. I cannot express my gratitude enough and I am so happy to receive a new PRVKE bag. Though it will be bittersweet to say goodbye to my old bag, this whole experience has been so smooth and easy. I can't wait to use the new bag for many many years :')

I’ve been using Wandrd products for several years now, starting with their famous PRVKE backpack line, and I absolutely love their build quality and materials. The choices they make for flexibility allow me to use my bags in so many situations.

I recently had to claim a warranty on one of their tech bags and they processed it so fast and gave me the best result. I’m in awe of their commitment to durability.

Grandioser Service. Ein 5 Jahre alter Rucksack wurde wegen eines Defekts anstandslos ersetzt.