Wendy Wu Tours Reviews 

427
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 4 van de 5 sterren

Urban nature of most of first week with traffic congestion, loses a star. But well organised with quality hotels and porters handling luggage at railway stations and airports. Tour (Anto) and local gu... Toon meer

Beoordeeld met 5 van de 5 sterren

Just returned from an amazing Wendy Wu Glories of China tour. Although it was a busy tour, our tour guide Addison made it fun and turned us all from touring companions into Addison' s family. 5* to th... Toon meer

Beoordeeld met 4 van de 5 sterren

The trip was very expensive but well organised Our guide in china Penny was excellent as were her local guide it was full lots of walking The hotels were good Japan was disappointing we only had one... Toon meer

Beoordeeld met 5 van de 5 sterren

What an excellent experience! Japan was amazing. Well done Wendy Woo, you made this trip so memorable. Everything was so well organised, the hotels, the trips were all first class. A big Thankyou... Toon meer

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

Wendy Wu Tours is the UK's leading Asia tour specialist, offering fully inclusive, escorted trips to China, Vietnam, Japan and more.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

427 reviews

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4,6

Alle reviews

(427)

256 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

China 12-day tour

The tour was exceptionally well organised, with a friendly, professional, and considerate team throughout.
The itinerary was thoughtfully planned and highly efficient, and everything ran smoothly in practice.
I would definitely recommend exploring China with George and the Wendu Wu team. Their professionalism, care, and attention to detail made the experience truly enjoyable. Highly recommend both the team and their tour plans!

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappointed

If I could score less I would have
Bad service guide was winging it it seemed
Two people where I’ll coughing on a coach that we were on for around 8 hour which was a bit odd when we had paid for Japan by train
The guide didn’t say anything to the people who were ill not masks so has a result 4 other people ended up getting sick my self had a bad flight due to coughing temperature
The list could go on and on
Tour done on the cheap however there was nothing cheap in the cost
So save your money
We could have done a round the world cruise for the same price

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Japan with Wendy Woo Tours

Visited Japan with Wendy Woo tours. This was my first time as a solo traveler, and if I was to solo travel again then I would certainly do so with this company. I felt completely safe and included throughout. The guide Sachi was so lovely and helpful. I was amazed at how much was packed into our holiday, it was so worth the cost.
The only negative point is that as I am gluten free, which the company and guide were aware of, on a couple of occassions my dietry needs were not catered for and I was left without a meal.
Otherwise, my rating would have been 5 stars

20 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Traveling with equal minded people from…

Traveling with equal minded people from all over the Globe - and knowing from
Experience that it would be a success traveling with Wendy Wu. Fabulous Tour . Great Guide - amazing Japan. Hotels
very comfortable - fabulous Food - all just really recommendable.

16 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Full on tour

Urban nature of most of first week with traffic congestion, loses a star. But well organised with quality hotels and porters handling luggage at railway stations and airports. Tour (Anto) and local guides all very good. All advertised highlights enjoyed with Bromo volcano at sunrise outstanding. Jakarta disappointed as a capital city - add 1/2 nights at end in Bali ( best hotel of tour)

28 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

China and Japan

The trip was very expensive but well organised Our guide in china Penny was excellent as were her local guide it was full lots of walking The hotels were good
Japan was disappointing we only had one guide who struggled with such a large group no local guides. Too much time allowed for shopping. We went to myajama the tide was in so pointless visiting as the temple underwater so waisted half a day the guide should have known.

15 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wendywu wonderful experience in Japan

I would love to live in Japan. The people are delightful, helpful and everywhere is spotless.
Our tour guide, Mari was not only informative and knowledgeable about a wide variety of things but she was such a lovely lady.
The hotels were very good.
We had a wide variety of experiences from making rice paper to experiencing a Tea Ceremony.
Wonderful scenery to the hustle of Tokyo. Castles, Temples, historically interesting places and a variety of food from Japanese to western food.
Wedywu tour company was excellent in every way including replying very quickly to emails and answering queries on the 'phone.
A fabulous experience in every way.
We would have no hesitation at all in recommending Wendywu tour company and would use them again without hesitation

19 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for your wonderful review Janice. We are absolutely delighted to hear how much you enjoyed your time in Japan.

It is lovely to read that you were so taken by the country, its culture and, of course, the warmth and helpfulness of its people. It sounds as though you experienced so many of the highlights, from the energy of Tokyo and beautiful scenery to the castles, temples and fascinating cultural experiences such as rice paper making and the traditional tea ceremony.

I am especially pleased to hear that Mari made such a positive impact on your holiday. Our guides play such an important role in bringing each destination to life, and I know she will be thrilled to receive your kind comments about her knowledge, enthusiasm and warm personality.

Thank you also for recognizing the service you received from our team before you travelled. We always strive to provide the same level of care and support from the moment a booking is made through to the end of the tour, so it is wonderful to know this contributed to your overall experience.

On behalf of everyone at Wendy Wu Tours, thank you for your recommendation and for travelling with us. We are delighted that your holiday was such a memorable one, and we look forward to welcoming you on another adventure with us in the future.

Beoordeeld met 5 van de 5 sterren

Taj and Tigers

Just amazing!

27 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for taking the time Sarah to leave us a 5 star review following your Taj, Temples and Tigers tour.

We are delighted to hear that is was 'Just amazing'. Exactly what we strive for everytime.

We look forward to welcoming you on another tour in the future.

Beoordeeld met 3 van de 5 sterren

China

Overall enjoyable and well managed with lovley hotels and guides.
However, long midday meals cut short time at experiences and not being able to eat at the hotels that we were staying at made the evening meals stressful in terms of no relaxation time in the evenings

12 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for taking the time to share your feedback. I'm pleased to hear that you found the tour enjoyable overall and that our hotels and guides helped make your experience a positive one.

I am, however, sorry to learn that some aspects of the itinerary did not fully meet your expectations. We appreciate your comments regarding the length of some lunch stops and the impact this had on the time available at certain attractions. We carefully balance the touring schedule throughout the day, but I understand how you may have preferred more time at some of the experiences.

I also appreciate your feedback regarding the evening meal arrangements. When designing our tours, we try to strike a balance between dining in hotels and eating in local restaurants, as we believe experiencing the local cuisine and dining culture is an important part of discovering a destination. However, I completely understand your point that travelling out for dinner after a full day of sightseeing can sometimes reduce the opportunity to relax and unwind during the evening.

Your feedback is invaluable, as it helps us continually review the balance between sightseeing, dining experiences and downtime to ensure we deliver the best possible holiday experience for our guests.

Thank you again for travelling with Wendy Wu, and we hope to have the opportunity to welcome you on another adventure in the future.

Beoordeeld met 5 van de 5 sterren

Wendy wu china experience tour

We had an exceptional group of people. All punctual, all warm to becoming acquainted over dinner, dan was a superb guide / host who made everything run like clockwork. We done & saw way may than i expected & think china is a far more exceptional place than i gave it credit for. Some great memories made and will tell lots of people how brilliant the wendy wu tours are - thank to the team!!

23 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for your fantastic review. We're delighted to hear that you had such a memorable experience on our China Experience tour.

It is wonderful to know that you enjoyed travelling with such a great group and that China exceeded your expectations. We're especially pleased to hear your kind words about Dan. Ensuring everything runs smoothly while creating a warm and enjoyable atmosphere is exactly what we strive for from our National Guides, and I know Dan will be delighted to receive your feedback.

Thank you also for recommending Wendy Wu Tours to others. There is no greater compliment, and we're thrilled that you have come away with so many special memories.

We look forward to welcoming you on another adventure soon!

Beoordeeld met 5 van de 5 sterren

We had a wonderful trip to China and…

We had a wonderful trip to China and Tibet with Wendy Wu. Although only a small group of 10 we all got on extremely well but the absolute star of the show was our guide George who went over and above all our expectations. From his extensive knowledge to making fresh coffee on the bus d x everything in between he was 5 star! I would give him a gold medal without further thought.
The tour was well organised , the hotels were all excellent and the food was always plentiful and delicious. We learnt a lot about Buddhism and saw many many temples and monasteries, all at considerable heights so beware if you don’t enjoy walking up numerous steps! I cannot rate this tour highly enough and again thank you George for making it so memorable.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for your wonderful review. We're delighted to hear that you had such an enjoyable experience in China and Tibet.

It is fantastic to know that the tour was so well organised, that you enjoyed the hotels and food, and that the group came together so well despite its smaller size.

Your comments about George are particularly appreciated. Creating memorable experiences through exceptional knowledge, organisation and genuine care for our guests is exactly what we strive to achieve with all of our National Guides, and it is clear that George delivered this in abundance. From sharing his expertise to the thoughtful touches such as serving fresh coffee on the bus, he truly went above and beyond. I know he will be absolutely thrilled to receive your kind words and your "gold medal" recommendation!

Thank you once again for choosing Wendy Wu Tours. We're delighted that the tour exceeded your expectations and hope to welcome you on another adventure very soon.

Beoordeeld met 5 van de 5 sterren

Fabulous China by Wendy Wu

Overall, a brilliant trip and itinery. We were so pleased to have gone via Wendy Wu and found our main guide Michael to be excellent. We just could not have experienced all of this in such a short time without Wendy WU, the whole trip was seemless. We would happily travel with Wendy Wu Tours again

9 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you Devindar for your fantastic review. We're delighted to hear that you had such a brilliant experience on our China Experience tour.

It's wonderful to know that you enjoyed the itinerary and felt that travelling with Wendy Wu Tours allowed you to see and experience so much in a relatively short time. Creating seamless journeys that take the stress out of travel is exactly what we aim to achieve.

We're especially pleased to hear your kind comments about Michael. Our National Guides play such an important role in bringing each destination to life, and their knowledge, organisation and passion are key to delivering memorable experiences. I know Michael will be delighted to receive your feedback and recognition.

Thank you for choosing Wendy Wu Tours and for this trip. We are thrilled that you had such an enjoyable holiday and look forward to welcoming you on another adventure in the future.

Beoordeeld met 5 van de 5 sterren

Smooth and experienced operator for largish grouos

A fairly large group of 26 was handled very smoothly and efficiently The tour itinerary was well thought out and all inclusive

3 oktober 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you Robert for your review. We're delighted to hear that you enjoyed the Grand Tour of China and found the itinerary to be both comprehensive and well thought out.

Managing larger groups smoothly is something we take great pride in, so it's wonderful to know that the organisation and efficiency of the tour helped contribute to an enjoyable experience. Our teams work hard behind the scenes to ensure everything runs seamlessly, allowing our guests to focus on enjoying the incredible sights, culture and experiences that China has to offer.

Thank you for choosing Wendy Wu Tours.

We hope to welcome you on another adventure with us in the future.

Beoordeeld met 5 van de 5 sterren

Wonderful holiday with Wendy wu- Tibetan railroad


The warm hospitality extended by George, who welcomed us at the airport and became our guide, continued without a moment’s lapse until the very end of our tour, when he saw us safely back inside the airport.
George’s hospitality made us feel like very special guests throughout the entire journey.
All the hotels we stayed in were unique and of a very high standard. The selection of places we were taken to was excellent. Every day, we were given detailed information about where we would be going the following day, what the weather would be like, and what kind of clothing we should wear. This enabled us to prepare ourselves well and made the entire trip very well organised.
Each and every guest received individual attention and care.
The bus that took us around was extremely comfortable. Whenever needed, we were also treated to coffee and soft drinks.
When two of us, including myself, became unwell during the tour, George stayed by our side with the care and concern of a close relative, or even more. He personally took us to the hospital and made all the necessary arrangements for our treatment.
Guides like George, who are exceptionally friendly, caring and approachable, are one of the key reasons behind the success of Wendy Wu. The fact that the company has identified and selected such suitable and dedicated guides is a clear reflection of the excellence of its management.
Our heartfelt appreciation goes to George and the entire Wendy Wu team for making our journey so comfortable, memorable and special.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for your wonderful review. We're delighted to hear that you enjoyed your Tibetan Railroad tour and that the itinerary, hotels and overall organisation helped make it such a memorable experience.

Your comments about George are particularly special. Providing warm hospitality, personal care and expert guidance from the moment guests arrive until they depart is exactly what we strive to achieve with all of our National Guides, and it is clear that George embodied this throughout your journey. I know he will be absolutely delighted to receive your kind words and to hear the impact he had on your holiday.

I was also pleased to read how well supported you felt when members of the group became unwell. Looking after our guests is always our highest priority, and it is wonderful to know that George and the team were there when needed most.

Thank you for recognising not only George, but also the wider Wendy Wu team. Your feedback means a great deal to us, and we are thrilled that your journey through Tibet was so comfortable, memorable and special.

We look forward to welcoming you again on future tour.

Beoordeeld met 1 van de 5 sterren

They obviously don't need the business

Unfortunately, this company just does not respond to requests for your quotes, or if they do quote they just never respond or follow-up. Will book elsewhere, they obviously don't need the business.

3 oktober 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for taking the time to share your feedback. I am very sorry to read about your experience and can completely understand your frustration.

At Wendy Wu Tours, we pride ourselves on providing responsive and helpful service, so I am disappointed to hear that you felt your requests were not followed up appropriately. This is certainly not the level of service we aim to deliver.

Unfortunately, I have been unable to identify your details from your Trustpilot review, so I would be grateful if you could contact me directly with your name and, if possible, the details of your enquiry. I would welcome the opportunity to investigate what happened and better understand where we may have fallen short.

Please feel free to email me directly, and I will personally review your experience. Jackie.knell@wendywutours.co.uk

Thank you again for bringing this to our attention, and I hope we have the opportunity to learn more from your feedback.

Beoordeeld met 5 van de 5 sterren

We had a fantastic trip on the Japan…

We had a fantastic trip on the Japan Uncovered Tour. Brilliantly organised so we saw lots of the country over 2 weeks with an excellent, knowledgable and well orgaised tour guide (Yama). A wide variety of activities / attractions and great hotels /food. Unforgettable trip, we will definitely book wih Wendy Wu again.

7 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for your wonderful review. We're delighted to hear that you had such a fantastic time on our Japan Uncovered tour.

It's great to know that you enjoyed the variety of experiences, hotels and food, and that the itinerary allowed you to see so much of this amazing country in just two weeks.

We're especially pleased to hear your kind comments about Yama. Our guides play such an important role in bringing each destination to life, and providing knowledgeable, organised and memorable experiences is exactly what we strive for. I know Yama will be delighted to receive your feedback.

Thank you for choosing Wendy Wu Tours and for your recommendation. We look forward to welcoming you on another unforgettable adventure in the future.

Beoordeeld met 5 van de 5 sterren

Wendy Wu China, The Big One

Wendy Wu, China, The Big One, September 2026.
Pretty cool tour.
So much to see.
Busy, informative and well organised.
Maya is the most amazing and extremely capable guide. Maya made the tour run smoothly. Highly recommend Maya as a guide.

31 augustus 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for your great review. We're delighted to hear that you enjoyed The Big One tour and found it to be busy, informative and well organised. With so much to see across China, it's wonderful to know that you were able to make the most of the experience.

We're especially pleased to hear your fantastic feedback about Maya. Our National Guides are at the heart of every tour, and ensuring everything runs smoothly while bringing the destination to life is exactly what we strive for. Maya will be absolutely delighted to receive your kind comments and recommendation.

Thank you for choosing Wendy Wu Tours, and we hope to welcome you on another adventure with us in the future.

Beoordeeld met 4 van de 5 sterren

We recently went to Borneo with Wendy…

We recently went to Borneo with Wendy Wu Highly recommend by travel agent expensive so I expected hotels to be of a high standard first couple of hotels were lovely , then we stayed in a hotel which was great location but hotel was tired and meals were there 3 evenings first eve food was cold so we choose to eat after . Some of the restaurants were nice but most of them were not great .The guides were really good very knowledgeable. Our iternary had to be changed due to wild fires. However Wayne did his best to find us places to visit.
The Jungle accommodation was lovely and a great experience however the food wasn't the best .
I would not book with Wendy Wu the cut backs really noticed and I feel it wasn't worth what we paid . Probaly would have the same experience with a different tour operator for half the price .
I have given 4 stars for the guides small group.

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for taking the time Amanda to share your feedback following your Borneo tour.

I'm pleased to hear that you enjoyed the small group experience and that Wayne and the local guides made such a positive impression. Our guides play a crucial role in the success of our tours, and it's wonderful to know that their knowledge, flexibility and commitment helped ensure you still had a great experience despite the itinerary changes caused by the wildfires.

I was also pleased to read that you enjoyed the jungle accommodation and some of the hotels on the tour. However, I am sorry that certain aspects of the accommodation and dining experiences did not meet your expectations. We carefully select our hotels to balance comfort, location and the overall touring experience, but I appreciate that some properties and restaurants did not deliver the standard you were hoping for.

We recognise that our guests place great trust in us when choosing their holiday, and I am disappointed to hear that you did not feel the overall experience represented the value you expected. Feedback such as yours is incredibly important as it helps us review and refine our product offering.

Thank you again for travelling with Wendy Wu Tours and for highlighting the excellent service provided by Wayne and the guiding team. I will ensure your comments are shared with them and the wider product team.

Beoordeeld met 5 van de 5 sterren

Our Gems of China Tour with Wendy Wu…

Our Gems of China Tour with Wendy Wu Tours was excellent, and our National Guide, Linda, made the tour even better with all her help and additional information. The hotels were great, and the group gelled very well. We were slightly worried about the physical activity mentioned in the itinerary, but Linda gave the group options that suited individuals' physical ability which meant that everyone in the group had a brilliant experience. Highly recomend the tour company and this specific tour.

15 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you Cliff for your wonderful review. We're delighted to hear that you enjoyed your Gems of China tour and that it proved to be such a positive experience from start to finish.

It's fantastic to know that the group bonded so well, that you enjoyed the hotels, and that the tour exceeded your expectations. We're especially pleased to hear your kind comments about Linda. Our National Guides play a vital role in ensuring every guest has the best possible experience, and it's wonderful to hear how her knowledge, support and thoughtful approach helped bring the tour to life.

I was particularly pleased to read that Linda was able to offer options to suit different physical abilities within the group. We understand that guests have varying levels of mobility and confidence, and creating an inclusive experience where everyone can enjoy the highlights of the tour is exactly what we strive to achieve.

Thank you for your recommendation and for choosing Wendy Wu Tours. I know Linda will be delighted to receive your feedback, and we look forward to welcoming you on another adventure in the future.

Beoordeeld met 5 van de 5 sterren

Wendy Wu in China

This was our third tour with Wendy Wu and once again they delivered. Great guides, great hotels, great food and a tour to remember. We saw a wide range of sites and the guides were very knowledgeable telling us about the area we were in as well as life in China and the culture. From booking to arriving home they had everything covered.

14 september 2026
Review zonder uitnodiging
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Antwoord van Wendy Wu Tours

Thank you for your wonderful review Bryan and, most importantly, for choosing Wendy Wu Tours for your third adventure with us - your loyalty means a lot to us all at Wendy Wu.

We're delighted to hear that we once again delivered a memorable holiday and that you enjoyed the combination of great hotels, food, sightseeing and expert guiding. One of the things we pride ourselves on is helping our guests gain a deeper understanding of the destinations they visit, so it's fantastic to know that your guides brought China to life through their knowledge of the local culture, history and everyday life.

It's also particularly rewarding to hear that you felt supported throughout your entire journey, from booking through to your return home. Providing a seamless experience every step of the way is exactly what we strive to achieve.

Thank you for your continued loyalty and support. It means a great deal to all of us at Wendy Wu Tours, and we look forward to welcoming you on your fourth adventure with us soon!

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