Bought a Wetrooms walk in shower tray. Parts arrived damaged. Company tried to blame it on building team yet damage was so extensive it would require a lot of effort to manually create that damage... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After ripping out a wet room from a previous owner I didn't know where to start. I spoke with josh who really did explain everything to me, he spent lots of time advising the best product for my... Toon meer
Bedrijf heeft geantwoord
Top class service. Order placed 11am Friday, confirmation of order email received within 5 minutes. Order picked and packed, the same day and I received a telephone call, the same evening to say that... Toon meer
Absolutely astounded at the amazing service from Wetrooms Online. We placed our order at about 12h00, and received a phone call the same afternoon to thank us for the business, and to confirm the deli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wetrooms Online are the UK's leading supplier of wet room materials. We sell everything you need to create a modern wetroom. From wet room kits to showers screens and shower enclosures, underfloor heating to waterproofing membranes and tanking, Wetrooms Online has it all. Our pre-formed wet room shower trays make the installation a quick and easy process, suitable for trade and DIY use.
Contactgegevens
Unit 10 - Old Hall Road, Bromborough, CH62 3NX, Wirral, Verenigd Koninkrijk
- 0800 280 8008
- info@wetrooms-online.com
- wetrooms-online.com
3,7
Gemiddeld
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Super fast supply & delivery
Super fast supply & delivery. Cant fault them, helpful team answered all queries raised before ordering. Not often you come across an efficient team end to end.
22 februari 2023
Great company
Great company, very helpful and nice stuff ! So pleased with how my wet rooms have come out
11 februari 2023
Antwoord van www.wetrooms-online.com
Hi David,
Thanks for leaving a review, we are pleased to hear you are happy with the quality of the wet room kits. Feel free to send a picture of your finished wet room to info@wetrooms-online.com and we would love to share your work on our social media.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Excellent service
I ordered a shower tray at short notice and it arrived very quickly. The sales team was very helpful.
17 februari 2023
Antwoord van www.wetrooms-online.com
Hi Usha,
Thanks for your order ,we are glad we were able to get your tray to you in time for your project start.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Great customer service and support.
Really helpful customer service and support via telephone.
Items arrived the day after placing my order.
6 februari 2023
Great quality! Fair prices! Fast delivery!
I have used wetrooms-online materials on my last 2 jobs. The products are great quality! And very competitive prices. Delivery was next day. I would definitely recommend them.
13 februari 2023
Antwoord van www.wetrooms-online.com
Hi Martin,
Thanks for returning to us for your new job, if you are a trade customer you can apply for 5 % trade discount on future purchases via the trade club on the website.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Good service
Good service, communication timely, ordering and delivery straightforward.
16 februari 2023
Antwoord van www.wetrooms-online.com
Hi Mick,
Thanks for your review , we will always do everything we can to ensure the ordering and delivery process is hassle free and straight forward.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Fast delivery and friendly service.
10 februari 2023
Really great and speedy service
Really great and speedy service. They even called to confirm.
3 februari 2023
Arrived early courteous messages and…
Arrived early courteous messages and seems to be in good shape - thanks
10 februari 2023
Antwoord van www.wetrooms-online.com
Hello,
Thank you for taking the time to leave a review, its always nice to get positive feedback.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Fantastic
From an initial discussion regarding the right product for my bathroom to the price, quality of product, and delivery, dealing with wetrooms-online has been just perfect. To top it off, my plumber said my linear wetroom base was the best he'd ever installed. Thank you, wetrooms-online.
6 februari 2023
Antwoord van www.wetrooms-online.com
Hi Rob,
Thanks for the great review , we are glad to hear you are happy with the product . The tray formers are made by the leading manufacturers of Xps in Germany, we always aim to put customer service and product quality above everything else.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Tremendous customer liaison and arrival…
Tremendous customer liaison and arrival delivery time frames met - exceptional service
6 februari 2023
Antwoord van www.wetrooms-online.com
Hi John,
Thank you for your review, we always aim to provide updates via text ,email and phone call to ensure you know when to expect deliveries.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Antwoord van www.wetrooms-online.com
Hi Stephen,
Thank you for your order.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Reliable
I spoke to a guy to check a couple of details. He gave me advice, i then ordered materials online and they were delivered promptly. I have used them three times recently and they have been very reliable
4 februari 2023
Antwoord van www.wetrooms-online.com
Hi Gareth,
Thank you for returning to us for your latest project and leaving a great review.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Outstanding service
Outstanding service. Goods arrived and telephone updates given. Brilliant!
3 februari 2023
Antwoord van www.wetrooms-online.com
Hi Philip,
Thank you for your order, we always aim to provide a courtesy call with every order placed to help keep you informed on the status of your delivery.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Amazing customer service
Amazing customer service, I called a couple of times to enquire about the product selection and always got very speedy and informative responses. Delivery was also super fast and dispatched the next day of purchase.
3 februari 2023
Antwoord van www.wetrooms-online.com
Hi Yue,
Thank you for leaving a review , it is good to see you got your delivery when expected. We are always here to help assist with any technical enquiries you may have.
Josh Eichelsheim
Customer Advisor
Wetrooms Online
Quick delivery and contact before…
Quick delivery and contact before delivery to let me no it’s on way. Will be ordering again.
25 januari 2023
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