WISECP Reviews 138

Antwoord van WISECP

8 apr 2025

Dear Abdullah,

Thank you for taking the time to share your feedback.

We’re truly sorry to hear that you’re not satisfied with your experience. At WISECP, we always strive to support our users to the best of our ability within the scope of our software.

After reviewing the situation in detail, we found that the issue you encountered was directly related to a connection problem with your *CWP (CentOS Web Panel)* server. This has been clearly explained to you with concrete data during our support process. Since the issue is not caused by WISECP software itself, we kindly recommended that you consult with CWP support or a server management expert for a more effective resolution.

Our team is always here to assist with any matter directly related to WISECP. However, providing guidance outside of our area of expertise would risk causing confusion, which we try to avoid.

We regret that your experience led to disappointment, and we sincerely hope to restore your confidence in us by offering better support in the future where it is truly within our scope.

Best regards,
WISECP Team

Antwoord van WISECP

1 mrt 2025

Dear Levent,

We understand your frustration and appreciate your feedback. However, we would like to clarify some key points regarding your concerns.

The license you purchased is a Professional Lifetime License, which includes an annual renewal for updates and support. This is not a monthly charge, as you mentioned, but rather an annual fee for continued access to updates and support services. This policy is clearly outlined before purchase, ensuring full transparency for all our users.

We strive to offer competitive and flexible licensing options, and many of our users find great value in the long-term benefits provided by our platform. If you have any further questions or concerns, we would be happy to assist you.

We appreciate your feedback and remain committed to providing the best possible service to all our users.

Best regards,
WISECP Team

Antwoord van WISECP

1 mrt 2025

Merhaba

Güzel yorumunuz için çok teşekkür ederiz. Hız konusunda daha da iyi olabilmek adına ekibimiz sürekli çalışıyor ve süreçlerimizi geliştiriyoruz. Sizlerin memnuniyeti bizim için her zaman en önemli öncelik.

WISECP olarak, sizlere en iyi hizmeti sunmak ve her zaman yanınızda olmak için buradayız. Güzel düşünceleriniz ve desteğiniz bizim için çok kıymetli.

Tekrar teşekkür ederiz,

Saygılarımızla,
WISECP Ekibi

Antwoord van WISECP

1 mrt 2025

Dear K Hash,

Thank you for your feedback. We're sorry to hear about your experience. We always strive to provide the best possible support, and we understand that not receiving a response can be frustrating.

We checked our records but couldn't locate any unanswered emails linked to your details. If you could provide more information, we'd love to investigate and ensure your inquiry gets the attention it deserves.

As for the ticket system, we aim to streamline our support process while ensuring efficiency. However, we acknowledge your concerns and will review the process to make it as smooth as possible.

Please reach out to us again, and we’ll be happy to assist you. We truly appreciate your patience and the opportunity to improve.

Best regards,
WISECP Team

Antwoord van WISECP

1 mrt 2025

Dear Ploteus,

Thank you for your feedback. We understand your concerns and appreciate the opportunity to clarify a few points.

Regarding your initial issue with the hosting option not appearing during domain ordering, this is not a general system malfunction but rather a template-specific adjustment. If you've cloned the original template, modifications may be necessary to align it with the latest updates. As WISECP continues to evolve, template compatibility adjustments can sometimes be required, which is a common practice across all billing platforms.

As for WISECP V5, the claim that "you’ll only be able to import clients" is incorrect. All existing integrations, modules, and APIs will continue to function as they have in previous versions. If you are using a custom template, you may need to adapt it for the new version—just as has always been the case with prior updates. However, there is no requirement to rewrite APIs or modules from scratch.

We are committed to delivering a flexible and scalable platform, and our updates are designed to enhance functionality while maintaining compatibility. If you need further assistance in adapting your setup, we encourage you to reach out, and we'd be happy to provide guidance.

We appreciate your insights and hope to assist you in making the most of WISECP.

Best regards,
WISECP Team

Antwoord van WISECP

1 mrt 2025

Dear AQWebIT,

Thank you for sharing your feedback.

We appreciate you taking the time to share your thoughts and are glad to hear you are pleased with our support. We understand the importance of a comprehensive marketplace, especially for those transitioning from Whmcs.

While WISECP continues to expand its capabilities, we do have an existing marketplace available at https://marketplace.wisecp.com. We are always working to enhance our ecosystem, and your input helps us prioritize new developments.

If there are specific integrations or extensions you would like to see, feel free to share your suggestions, we’d love to hear them!

Best regards,
WISECP Team

Antwoord van WISECP

28 nov 2024

Dear Ludrich,

We sincerely thank you for your valuable feedback about WISECP. Your detailed evaluation based on your experiences in the web hosting industry means a great deal to us.

We are delighted to hear that our software's comprehensive features and flexible structure meet your requirements. Your satisfaction with our customer service reflects the dedicated efforts of our team.

Your comparative assessment, sharing your experiences with other service providers in the industry, will be particularly informative for our potential customers.

Your recommendation of WISECP to entrepreneurs is a clear indication that we are advancing our vision in the right direction. With the support of valued customers like you, we will continue to develop and improve our services.

We are truly grateful to have you as our business partner.

Best regards,
WISECP Team

Antwoord van WISECP

27 nov 2024

Dear Dr Sherif,

We greatly appreciate your positive feedback about WISECP's service and support. While your review is concise, it speaks volumes about your satisfaction with our platform, which means a great deal to us.

We strive to maintain this level of excellence in both our service and support, and hearing such positive feedback from a valued customer like yourself reinforces that we're on the right track.

Thank you for taking the time to share your experience with WISECP. We remain committed to providing you with the same high standard of service that you've come to expect from us.

Best regards,
WISECP Team