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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding technical support! I experienced a critical issue where FileManager.php was being corrupted after a system update. The WiseCP support team identified the root cause within minutes - it was... Toon meer

Beoordeeld met 5 van de 5 sterren

Merhabar öncelik le ben WISECP yazılımına yeni geçtim. Daha öncelerden farklı farklı yazılımlar kullandım ve WISECP ye geçtiğim günden beridir daha önce boşa vakit harcadığımı anladım. Çünkü kendi sek... Toon meer

Beoordeeld met 1 van de 5 sterren

If you complain and report the bugs, they will return with an answer to you like "find a server expert,it's a user side bug". If you don't want to lose your customers data, don't want to waste your t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Muhteşem alt yapı ve otomasyon sistemleri ile tıpkı bir fabrika gibi çalışan çok başarılı bir yazılım. Tüm sistem yönetimimizi sorunsuz ve kayıpsız olarak taşıdık sistem iş yükümüzü belirgin şekilde d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

WISECP is next generation hosting and digital solutions automation. It includes a client area, admin area and a website interface. It has been developed for companies operating in the field of information technologies. With WISECP, all invoicing transactions, accounting (cash, income, expense) records, client management, product management, support services and many other operations can be carried out easily. WISECP has an internal website interface integrated with the system. So, you don't have to be looking for a website theme or draft. Thanks to its creative, professional and user-friendly web interface, your visitors easily navigate your website and create a positive impression in the eyes of your visitors. With the "Only Client Panel" feature, you can hide the website interface and use the system only as a panel. Thus, you can define a client panel link and product purchase links to a different theme or to your existing website and direct it to automation.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Software, Legendary Support

I think Wisecp Domain is the best in the world in the hosting industry. As someone who has experienced WHMCS, you will not need any other software. WiseCP is constantly developing, and many features are offered free of charge in each update. I would definitely recommend it.

23 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WiSECP is a worthy Host billing system!

Great Billing system and far better than WHMCS when it comes to ease of use and just the GUI is very slick. Their support is outstanding. Something you will never get with WHMCS. I already got 2 licenses.

Some improvements would be for Rest API for Paypal for single payments. They still use the antiquated IPN system.

14 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It is easy, secure and has a great support.

It is the best system I have tried. I have finally bought it. It is easy, intuitive, and above all, very secure, in addition to everything working as it should. The best part is the support, I encountered some difficulties and they fixed everything, they answer the tickets daily. The system is very good, especially the concept of simplicity.

Thank you.

6 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

In my experience with WiseCP it has…

In my experience with WiseCP it has great interface fully friendly and responsive, the good think I found it has a good search form and fully customizable, automations function is doing his jobs perfectly, the WiseCP support team is always on hands.
A perfect automations system for hosting and software companies.

Thanks
Amir shah
CEO SHAHhost

2 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

There's no support

There's no support, can't use a billing software that has no support.
Look at their fourums they never answer any questions nor do they respond to support emails etc.

It's a shame because if they put in the work they would be big right now. If you want to sell it off let me know.

Response 1
To respond to your response. I sent you a ticket over 3 months ago and responded to that ticket asking for an update in which case I received no reply. The ticket was about your lack of ENOM intergration and that you stated in the passed that it would be added. But no reply. (bet you remember now)

In your forums there is a presales section in which it states you will respond, in which you don't.

You also have a support section in which you don't respond I am sure you would rather your users handle that but they don't, nor should that be your expectations, it's support you should handle it.
Nonetheless then my review is truthful and acurate.

Response 2
Thank you for confirming what I have said about your forums and lack of support in them.

Because you say I didn't do something doesn't make your response valid nor your point:
*I've provided my email subject details( you choose to ignore)
*You have confirmed twice you have identified me because you can't find an email from months ago confirms to me what I have reviewed because that means you never responded to it, like I said in my review.
*No one has access to your system so saying it without you proving anything means nothing. See that works both ways.

I mean honestly because you type here that I didn't do something is that supposed to be the golden ticket? I have provided more details to my point of contact than you have provided that I didn't.

To me all you did is validates my review even more.
The very reason I chose to send an email vs. open an account. But rather than address the review with possabilities of change you address it with questions of validation. If I was writing this review just to hurt your product it sure wouldn't look like this.

And I clearly am not the only one who feels this way about support TrustPilot has a bunch of others stating the same thing.

Done responding clearly no changes in how you handle things are going to be made, you're right the potential customers are wrong, I get it.

13 november 2022
Logo WISECP

Antwoord van WISECP

Hello

Thank you for your feedback.

Our general response to your repeatedly edited message is as follows:

- In your first message, you claimed that there was no support service in the software, but it turns out that you wrote this because you did not get a response to an email you actually sent by updating your message later. This does not mean that support services are not provided in the software. Otherwise, this would be a great injustice to our support team.

- The message you sent may not have reached us in any way, it may have been overlooked among hundreds of messages, or it may not have reached us at all. This does not mean that support is not available.

- You did not use the product in any way, you did not send us a message through the ticket system, which is our official support channel. If you had done this, we would have been able to assist you quickly and effectively, as we have provided to our other users.

- You said it's the pre-sales section of our community forum, but you don't have any messages there either. If you had sent a message there, perhaps you would have gotten a response.

- In this review, you stated that your aim was not to damage the product. However, you posted a message claiming that there are no support services in the software in general, even though your problem is that you did not receive a response to a message you sent. Sorry, but your intention doesn't seem sincere.

You can rest assured that your feedback will be forwarded to our relevant department and necessary measures will be taken.

Thank you for your opinions and thoughts.

Regards
WISECP

Beoordeeld met 5 van de 5 sterren

Use it with confidence and peace of mind!

Bugüne kadar tüm hosting ve sunucu ile ilgili denemediğim yazılım kalmadı ve iyi ki dediğim tek yazılım WiseCP oldu...
Herşey elinizin altında ve yönetmek çok kolay!
Daha daha iyi dediğim ise; personelin canla başla çalışarak yoğunluk durumuna göre en yüksek hızla desteğini esirgememesi ve buna ek olarak kendi yazılımları haricindeki tüm eklenti ve özel işlemlerdeki sorunlarda bile probleminizi ve çözüm yolunu size iletiyor olması.
2018 yılından beri WiseCP ailesi ile birlikte çalışmaktan son derece memnunum ve asla değişmem dediğim tek güvencemiz.

There is no software that I haven't tried about all hosting and server until today, and I'm glad the only software I said was WiseCP...
Everything is at your fingertips "and easy to manage!
What I say better is; the staff working hard and not withholding support at the highest speed according to the intensity, and in addition to this, they convey your problem and solution to you even in all problems with add-ons and special processes other than their own software.
I am extremely happy to work with the WiseCP family since 2018 and it is our only assurance that I will never change.
regards
Teklan.com.tr

9 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WISECP is revolutionizing hosting…

WISECP is revolutionizing hosting automation. Their support team is superb and they always respond timely and with detailed responses. Their dev team is extremely dedicated to adding new features, fixing bugs, and adding enhanced functionality to the software. The software is very modern, user friendly, and in my opinion better than WHMCS in several areas. WISECP has lots of room to grow and I am excited to know what awesome features they add in 2023!

4 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It cannot be used for Shared and…

It cannot be used for Shared and Reseller hosting services, only for your own server with root access...horrible solution.

30 oktober 2022
Review zonder uitnodiging
Logo WISECP

Antwoord van WISECP

Dear Duxer,

Thank you for sharing your feedback about WISECP. We apologize for any frustration you've experienced. We'd like to clarify that WISECP actually does support both Shared and Reseller hosting services through our various modules and integrations.

We would love the opportunity to help you set this up correctly. Our support team can guide you through the configuration process for any hosting service type you need to manage. Please reach out to our technical support team, and we'll be happy to show you how to implement these features effectively.

Your feedback helps us improve our documentation and make our solutions more accessible to all users.

Best regards,
WISECP Team

Beoordeeld met 3 van de 5 sterren

Yazılımsal olarak henüz stabil değil ve…

Yazılımsal olarak henüz stabil değil ve çok eksiği var. Bazen yazılım çok kasıyor ve panelde işlem yapmak zorlaşıyor. Aynı sunucuda whmcs kullanıyorum onda ise hiç performans sorunu yaşamıyorum. Bu da wisecp nin kasan bir sistem olduğunu gösteriyor

13 juni 2022
Review zonder uitnodiging
Logo WISECP

Antwoord van WISECP

Değerli Verim Teknoloji,

WISECP hakkındaki detaylı geri bildiriminiz için teşekkür ederiz. Performans konusundaki deneyiminizi ve karşılaştırmanızı paylaştığınız için özellikle minnettarız.

Bahsettiğiniz performans sorunlarını yakından incelemek ve size daha iyi bir deneyim sunmak istiyoruz. Sistemimizin optimizasyonu için sürekli çalışmalar yürütüyoruz ve bu tür geri bildirimler bizim için çok değerli.

Size özel olarak teknik ekibimizle detaylı bir sistem analizi yapabiliriz. Sunucu yapılandırmanızı ve panel ayarlarınızı inceleyerek, performansı optimize etmek için gerekli düzenlemeleri belirleyebiliriz.

Bizimle destek kanallarımız üzerinden iletişime geçerseniz, size özel çözümler sunmaktan memnuniyet duyarız. Kullandığınız sunucu yapılandırması ve yaşadığınız spesifik sorunlar hakkında daha detaylı bilgi paylaşırsanız, size en kısa sürede yardımcı olabiliriz.

Saygılarımızla,
WISECP Ekibi

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