Workwear Gurus Reviews 203

TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

The Company… Great easy to navigate website, goods received promptly and well packaged. Will definitely use them again! The boots… Felt a bit stiff out the box but within 10 mins of wear these boot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a Craghoppers shirt online from WWG. I was told a couple of days later that the colour I wanted was unavailable. I was happy to order a different colour and WWG gave me a 5% discount code t... Toon meer

Beoordeeld met 5 van de 5 sterren

Workwear gurus are great to deal with. Clear communication on delivery times . And hassle free return for an item that didn’t suit. I will definitely be buying from them again

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ordered and paid for trousers and hi vis polos, all in stock on the website. 3 days later they tell me trousers are out of stock and do I want a refund for them and still take the polos or cancel w... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

Carhartt Jacket

I ordered a Carhartt Jacket from Workweargurus and it took about 8 working days to arrive , however when I ordered they said it would be 3-5 days .
I suspect they do not hold this item in stock and had to source it from an EU warehouse.
(So Beware !).
I must admit Chris and Andrei kept me up to date with this , and I was pleased with the purchase when it arrived, it was good quality and a great price!
It wouldn’t put me off ordering from this company again. I understand you cannot keep thousands of lines permanently in stock, but surely there’s a way of telling whether there’s an Item in or out of stock when ordering.

6 februari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for taking the time to share your experience - and we're delighted you love your purchase. We agree that Carhartt do make great gear.

With regards to the delivery, we are actually one of the major UK stockists of Carhartt gear. However, as you rightly point out, with so many products in our store we do only hold limited quantities of sizes and colours and will indeed ship in extra stock when more stock is required.

Unfortunately Carhartt themselves don't actually hold any stock in the UK at all, so we have to ship it from Europe in such cases. What that does also mean though is that while our deliveries are normally much faster than there's are, we know we will also never be slower than them! We will always tell customers when this is going to be necessary and I'm glad you were kept fully up to date.

We are actively working on a solution that would give real-time timescales for any and thank you for your feedback on that as a feature too.

Beoordeeld met 5 van de 5 sterren

Great customer services and their team…

The whole experience with this company was trouble free and felt very comfortable. The product I bought was excellent quality but I had to return as I didn`t order the right size but again very uncomplicated. If you read reviews I really hope this helps!

20 februari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thankd fro sharing your full experience on here Sar. very much appreciated. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Great value and respect with my order

Great value and respect with my order

14 december 2025
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for your kind words and for taking the time to share them here. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

I recently ordered buckbootz from Them

I recently ordered work boots from The Workwear Gurus and initially experienced an issue where my cancellation wasn’t recorded due to a system error, which delayed my refund.

However, once I contacted them, their team responded quickly and took responsibility for the mistake. They handled the situation, processed the full refund,

While the delay was frustrating at first, I appreciate the clear communication, apology, and effort to resolve the matter properly. Based on how they handled the issue and followed up, I would consider using them again.

Thanks to the team for putting it right.

6 februari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for taking the time to share your experience Declan. Our team work really hard to solve any hiccups and we're delighted we managed to do this ably here. We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Really pleased with my new Blue/Black…

Really pleased with my new Blue/Black Winter Wellies; Super Cosy and comfortable. Hope they last as long as my last pair of Dunlop Wellies that are still going strong after 40 years!

17 februari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for sharing you review and we're delighted you're happy with your purchase. Much as we hope they last you 40 years we'd like to help you again before that so please drop us a line if you need anything else!

Beoordeeld met 5 van de 5 sterren

Excellent pricing

Excellent pricing. Fast dispatch, securely packaged in waterproof bag.

17 februari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for sharing your experience with us in your review here, it is very much appreciated. We are glad we hit the mark and look forward to being able to help you again in the future.

Beoordeeld met 1 van de 5 sterren

Wont give warrenty from 2 months use

Avoid this company pair of buckboots leaking after 2 months, theyre claiming its a puncture when its a hairline tear refusing to send replacement unless I pay for a new pair.

Customer service abysmal.

17 februari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Hi Toby,

Unfortunately, a product warranty covers manufacturing faults only, not accidental damage caused by things such as contact with sharp objects, exposure to heat or fire, or other external factors. These are standard warranty conditions and are also the terms applied by Buckbootz in this case.

Buckbootz themselves have reviewed the evidence as we asked for a second opinion. They concluded: “The damage just doesn’t present as a flex crack and we cannot cover any form of accidental damage in our warranty.”

We are sorry to hear that you feel disappointed with the outcome, as this is certainly not the experience we aim to provide. We always try to support our customers wherever possible, but we do have to follow the manufacturer’s warranty guidelines and cannot make exceptions outside of these.

We did, however, want to assist where we could, which is why we sought Buckbootz second opinion, and also even offered a goodwill replacement at cost price when the adjudication was made. Something we did not need to do but an effort to show our understanding that misfortune happened so early on after purchase.

We appreciate that this is not the outcome you were hoping for, and we are genuinely sorry that the damage occurred so early in the product’s life but we have certainly been as supportive as possible.

Beoordeeld met 5 van de 5 sterren

Perfect for the rubbish weather

Perfect for the rubbish weather
Jacket was as advertised, warm and good in poor weather. Zip was very stiff but sorted with some beeswax. Would recommend!

13 februari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

Plenty of poor weather to be testing it out in that's for sure! Thanks for the feedback - we look forward to helping you again in the future

Beoordeeld met 1 van de 5 sterren

Avoid this company

Avoid this company. Ordered my work wear 10 days ago. Still no sign of it even being shipped out. Sent emails and no response or solution from supplier. First time using this company. And definitely last. Use the more reliable companies. That ship same day and deliver within 3 days.

11 februari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Hi Paul,

We are sorry to hear that your experience did not meet your expectations on this occasion. We take customer feedback seriously and it is always disappointing to learn when someone feels unhappy with the service received.

For clarity, we would just like to outline a few factual points for anyone reading this review. The order was placed six working days ago, and we contacted you the following day to advise that there would be a delay, with an estimated dispatch time of around one week. You contacted us yesterday on three occasions and we responded twice on the same day. When you requested a refund today, this was processed promptly and the order was cancelled before any goods were dispatched.

We are genuinely sorry that we were not able to deliver as quickly as intended in this instance. While delays can occasionally occur, we always aim to communicate them as early as possible so customers can decide whether to continue with the order or cancel, as happened here. We also aim to remain responsive and helpful throughout, which is something regularly reflected in customer feedback.

That said, we are sorry that this experience fell short of what you expected, and we appreciate you taking the time to share your feedback.

Beoordeeld met 5 van de 5 sterren

Very happy with trousers.

Very happy with my Regatta waterproof Beacon trousers, that are actually waterproof, good fit, enough pockets and 'normal' looking, so ordered a second pair. Good price and service from Workwear Gurus and prompt, friendly reply to email.

3 februari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for your kind word on both our service and the quality and value of the products! We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service!

Great service!
Quality boots and socks
My son has worn them all week in horrendous weather conditions and have kept him warm and dry

27 januari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for your review of both our products and service. We're glad they have both proved themselves! We look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Professional

Professional, helpful company, prompt replies to queries ,and product as described.👍🏻

27 januari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks you for your review and comments....very much appreciated. We look forward to helping you again in the near future.

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality

27 januari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

We're delighted your happy with your order and hope to be able to help you again in the near future. Thanks for taking the time to post your feedback, it's much appreciated.

Beoordeeld met 5 van de 5 sterren

I just wanted a pair of decent boots…

I just wanted a pair of decent boots and socks for the winter, had just riggers in the past, saw these,cost a couple of days but i got them,came a couple days later and??..
It's not SNOWED for 2weeks,gotta pair of luminous green & gray boots & socks which fit beautifully but at the moment unless i look like a workman I'll be called 'the luminous man' by everyone!..

21 januari 2026
Logo Workwear Gurus

Antwoord van Workwear Gurus

Well, thanks to the luminous man for his review - very much appreciated :-)
We hope to help you again in the near future.

Beoordeeld met 2 van de 5 sterren

Don't deal with Brian at workwear gurus

I ordered some rock fall safety wellies, socks and insoles, just before Christmas, so I appreciate that people are not in work and things are up the wall a bit but I received an email from work wear guru advising me that there had been a issue with stock and the ones that I had purchased wouldn't be available until the end of January so they offered me a alternative to get them to me sooner, the correspondent email was Brian (YES YOU BRIAN) and I asked him if I could have some buckbootz instead and he advised me that yes they do have buckbootz in stock and that they have them in my size and sends me a link to the buckbootz range (so far so good) so I replied to Brian and explained that I would like some buckbootz in black and orange to witch I got a reply a day later that I needed to send him the exact reference to the wellies that I wanted as buckbootz have a huge range and the best way for me to do it was to copy the text and paste it in to my email to him, so that's exactly what I did (Thanks for the tip Brian 👍) to which I got a reply another day later explaining to me that the Buckbootz were a little dearer so I would have to pay a bit more (still absolutely fine) so I did as I was asked and let him know once I had paid to then get a reply saying he was going to send me the blue and orange buckbootz that day, to which I instantly replied no Brian I want Black and orange not Blue and orange (to which I got no reply) so I sent a follow up email stating that I wanted black and orange but what did Brian do he sent me the Blue and orange well guess what Brian I wanted Black and orange not Blue and orange like I asked for so overall not too fond of Brian as he is either ignorant or colour blind and slow at emails ( CHEERS BRIAN)

17 januari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Hi Callum - I won't write a full reply here (yet) as I know the team are working with you to sort out any issues - hopefully we can get this all back on track so it won't be necessary to do so. I think we're just waiting to hear back from you via our service channel.

Beoordeeld met 5 van de 5 sterren

Customer service is excellent

Customer service is excellent. I had minor delays with both international and local services, when I contacted Workwear Gurus, they responded promptly and comprehensively to both my emails. I will be using them again in the future.

16 januari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for your review here - very much appreciated and glad we have delivered for you. look forward to helping you again in the future

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with. Used them twice now.
I was a little impatient with my second order and got a nice response from Andrei, The Workwear Gurus Team which answered my query and as promised, the goods arrived today.

16 januari 2026
Review zonder uitnodiging
Logo Workwear Gurus

Antwoord van Workwear Gurus

Thanks for your feedback and praise for Andrei here. The whole team work really hard to help and it's great when they get acknowledged like this. We look forward to helping you again in the future

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