AC delivers a quality products as well as great customer service. I've purchased most of my equipment from them. Everything from the S33 IonBoard to my T3 Cloudforge. All the products have been ou... Toon meer
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Lees wat reviewers zeggen
My product from AC infinity failed. I brought it up to them. They responded quickly, with clear instructions on what to do, and responded with sending me a new unit. While the product leaves something... Toon meer
So I’ve been buying from Ac Infinity for years now and nothing but exceptional products. I’ve had one issue in 4 years and Jose helped with that issue and quickly resolved it. Woke up today with an is... Toon meer
When the exhaust fan with ai+ controller is working, it does a good job of keeping your environment stable. However, that being said I absolutely CAN NOT recommend it anyone. App and software glitches... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
Contactgegevens
21880 Baker Pkwy, 91789, City of Industry, Verenigde Staten
- 6269236399
- support@acinfinity.com
- www.acinfinity.com
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Honest Company, Great Products & Warranty
Great Company, great products, FANTASTIC Warranty AND Customer Service! TWO year warranty on their products and they are FAST to respond to any problems. I had a unit failure with my remote on my inline duct fan 21 months after installed - 48 hours after I made contact and provided the needed info they had my free replacement shipped out to me! That is FANTASTIC Customer Service. AC Infinity is an A++++ Company to deal with.
AC Infinity have been very responsive…
AC Infinity have been very responsive to all my questions and have dealt with any issues promptly. I use their inline fans and ducting for my airbrushing booth and it has been a game changer.
AC Infinity does everything well
AC Infinity does everything well. The customer service is great. They have great products. They’re well-made and they also stand behind what they sell. Great job. Keep doing what you’re doing. Thanks again.
Their customer service is horrible
Their customer service is horrible. My packages were not delivered I'm out 200 dollars and what does the item actually cost them to make. Stupid people making stupid business decisions. I canceled a 2000 dollor order because they are too cheap to make good on something undelivered and I can't do anything about it
Think twice before you order you may not get you package like me and still get stuck with the bill
Ashley is one Outstanding Customer Service
Ashley is one Outstanding Customer Service Rep. I have been having some problems, and she got right on it and took care of everything for me. All I can say is, You Rock Ashley. For taken care of this for me.
Excellent Customer Service
Polite, helpful, and quick response. Thank you Marissa!
Very good customer service!
Awesome service and response I realized…
Awesome service and response I realized I made the wrong order and they have taken care of me sending it back and refunding so I can get what I actually need, sometimes I get ahead myself lol but thanks ac infinity
Above and beyond customer service
Above and beyond customer service and satisfaction. I was in a pickle. Support answered my email extremely fast and ensured I was a satisfied customer.
Customer service was excellent …
The AC Infinity representative was Vanessa she was very knowledgeable and helpful and called me back and stayed on the phone with me until problem was resolved.
Very helpful
AC Infinity has genuinely great customer service. I’ve run into issues with their products before, but only after a lot of use. Every time something came up, they handled it quickly and shipped me a replacement within just a couple of days.
Worse customer service ever company…
Worse customer service ever company doesn’t care about its customers only cares about the money they can extract from them. Greed on full display. If you do have any issues don’t expect to be treated with anything but GREED.
Vanessa and team was so helpful
Vanessa and team was so helpful I. Walking me through the challenges I had with a piece of equipment. They seamlessly processed my warranty and never made suggestions to ensure I maintain a quality grow. Couldn’t have done this without them. Thanks y’all!
Alex treated me like a human being that mattered!
My experience with Alex in customer service was a reflection of the vibe I get from AC Infinity. Alex listened intently and took action that was above and beyond my expectations. With a gentle character and thoughtful responses Alex provided the best customer service I have ever experienced so far. That man has made me a spokesman for AC Infinity and the product line. These are real people looking to solve their fellow mans problems.
The best customer service in the industry!!
Had an issue and was handled immediately!! Superb communication and extremely cooperative! Hands on help with your issues!! I will always highly recommend ac infinity!!
Fantastic customer service
Fantastic customer service, very easy Warranty submission. AC Infinity is a wonderful company!
AC Infinity stood behind the warranty
AC Infinity stood behind the warranty
Customer Service was great (Marissa)
ThanksvI really appreciate you all!
Nick was excellent
Nick was excellent. Answered my questions in a very timely manner. I could not ask for better service thank you so much. AC Infiniti. I so appreciate it. and a special thank you to Nick. You’re awesome.
AC Infinity is just the best
AC Infinity is just the best. Great quality and great service. Recently, I had a Thermoforge that conked out on me. It was a little bit outside the 2-year warranty but they were willing to make an exception and get a replacement sent out.
These guys are the best!
Impeccable customer service!
Ac Infinity always gets back to me quickly whenever I have had an issue, which is greatly appreciated. This time, Andre helped me with my warranty, and is just one of the reasons I love AC Infinity. I love their products and will always try to use them over the competitors.
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