AllGas North West Ltd. Reviews 

I've had a boiler cover with corgi for the past 5 years. I find their service very good. Their customer service calls me to let me know when my service is due, and arranges for an engineer to visit at a convenient time for me.

Engineer Craig attended to complete boiler repair, he was very friendly, and helpful, and professional.
The service and communication from Helen was excellent.
Would fully recommend this company

Excellent job well done.
Very professional.
Clean and tidy. Kept me wll informed.

The engineer, Dean, called ahead of time to let me know when he would arrive. He assessed my boiler, replacing the required part and tested to make sure it all worked fine. He was very pleasant and efficient. I am very pleased and would recommend.

I’ve been a loyal customer of this company for nearly a decade and I’ve always appreciated their friendly, efficient and thorough service. Lee is our regular engineer and he consistently delivers brilliant work ensuring we receive the best possible service. If he identifies any issues he promptly follows up and provides all the necessary information about the job. His professionalism, helpfulness and knowledge are truly commendable. Thank you for another year of excellent service!

Great service from AllGas....

Fast, flexible response to our dud boiler. Repaired quickly and professionally. #wellpleased

An excellent engineer named Dean arrived at my house yesterday to solve a leaking TRV issue on my heating system. He phoned beforehand to give me an arrival time and was courteous, pleasant and very helpful throughout his visit. He quickly solved the issue for us, informed us of everything that he had done and left leaving no mess at all. He was a credit to your company and is clearly very capable, dedicated and motivated. Thank you Dean!

All gas are really good very reliable lee is lovely knows my boiler well and Rieyan is quick to book things in and reply to emails quickly it's all very good service ..

A great company, responded immediately to my request for assistance. A very efficient lady took my details & arranged a date and time to suit me.
The engineer telephoned on the day to inform me of his estimated time of arrival. He was extremely thorough, explained what the issue was and repaired it in good time.

I was very pleased with ALLGAS NORTHWEST office staff very helpful in booking appointment for my service the engineer (Mike ) came out very pleasant young man, I would highly recommend this company.

Just had a boiler repair done by Lee. He was very professional and efficient. He was very polite and approachable. Didn't even have to clean anything up after he had finished, bonus !
Thank you for a job well done.

Dean gas engineer from Allwest gas has been out several times to my property. Initial problem found and solved straight away. Needed diverta valve fitted this time, done today. Great job, very efficient and pleasant. Would recommend this company. Office staff also great too.

Came to service my boiler, no fuss no mess job done, arrived as arranged and gave me a call when he was on his way, I would highly recommend them.

Dean was really helpful when he came out to sort our heating issue. Cannot fault his work and attitude. I also spoke to a person in the office who was really friendly and helpful. Very impressed with this company.

Great experience from start to finish.
Received a text Thursday to remind me that the boiler service was due, spoke to Rieyan via email and arranged an appointment for the following Monday.
Lee came to do the service Monday afternoon, he rang when on his way with an ETA, wore shoe covers in the house and carried out the service promptly.
Both Rieyan and Lee were friendly and helpful.
Thank you

I was kept well informed about the engineers visit . Dean was polite efficient and informative arrived on time and sorted out the job explaining the problem so l could understand. I would definitely recommend this company Thank you Dean

Andy who came round today was an absolute gem. Lovely, kind man who really went out of his way deliver excellent customer service. Explained clearly and in layman's terms exactly what the problem was with our boiler. Andy is a real asset for AllGas North West Ltd and I hope you take care of this wonderful employee who deserves recognition.

Lee from AllGas serviced my boiler about six months ago on behalf of Corgi. No complaints so I had no hesitation in calling them recently to service two gas fires. Rieyan was very good in booking the service and checking the day before to confirm the visit. Lee carried out the service with minimum fuss. Gave me advice on a couple of issues. I recommend them.

Lee was very polite, job completed to a good standard and showed me in great detail how to use new parts he has installed. Highly recommend

Liars.

Engineer from this company arrived after I reported a fault with my boiler to my insurance company.

First of all, the original appointment was pushed back by 48 hours because they didn't have enough engineers available on the original appointment day. OK fine, rearranged.

When he does arrive, (45 minutes later than the agreed time slot). He's here all of two minutes before he declares he's finished and he will feedback to the insurance company. But he was keen to give me a nice friendly warning that the insurance company may deem my boiler beyond economical repair due to its age. Despite the fact the boiler is still actually working in terms of giving heating and hot water. It's just the display screen is blank. But he assured me this was not up to him and he would just report back to the insurer and it would be up to them. Well this was a complete lie as I've now seen his report comments back to the insurer and the engineer himself has suggested it's beyond economical repair. So now of course my insurance won't fulfill the repair and have suggested I get a new boiler. Of course they have, at a cost of thousands to me instead of a few hundred to them for the repair. And let me guess, it would be All Gas Northwest that could sort me a boiler and fit it as well. Absolute scammers as far as I'm concerned all of them.