Channel Escapes Reviews 

We had been trying to book a short break to Guernsey, working around an elderly relative having cancer treatment. We asked about several different dates and kept changing our plans, nothing was too much trouble for the Channel Escapes Staff and eventually we booked a holiday. It was easy to book and at a reasonable price, this is the second time we have used Channel Escapes and will definitely use again.

I had a bit of trouble trying to book a 3 night break to Jersey on line. I e mailed Channel Escapes and Stella couldn’t have been more helpful. A couple of timely e mails and the holiday was sorted.

Just returned from an amazing week in Guernsey all organised by Channel Escapes. Everything went very smoothly including all transfers to and from the hotel and all trips including coastal trip, Herm and Sark. I mostly dealt with Susan who was so helpful. I’m already looking to book my next trip with them.

Travel escapes were so helpful when booking and answered all my queries promptly. We had a lovely week in Jersey in May and Guernsey in September. The transfers to Guernsey and back went smoothly.
The hotel was lovely and we enjoyed a free trip to Herm. Thank you to all the team.

Just back from a lovely 4 night trip to Guernsey. The trip included complimentary evening meal with a glass of prosecco and a trip to a close island. ...Herm.
The organisation of the pickups for the trips and transfers was amazing.
The hotel le Pommier was also very nice and is being upgraded as we speak but the rooms and service were spotless. Showers a little small. Staff couldn't do enough. All very friendly...as is the whole island.
One small snag...on the way out we couldn't check in for the flight online and when we got to checkin were told we couldn't sit together.
I emailed Channel Escapes and they obviously checked us in for the return flight as we were pre booked. Vert impressive service recovery.

Lovely lady in the office dealt with my booking very efficiently and sorted out everything for our trip. We are very grateful for her very professional approach.

Easy to book, easy to contact by email for questions and excellent customer service

I wanted to book a holiday for 2025 after visiting Guernsey earlier this year however no dates were available. I contacted customer services who were extremely helpful. I dealt with Susan who was always quick to reply to any questions I had. With her help I have now booked my return trip for next year. This is the best customer service department I have dealt with.

Very clear information provided and excellent customer service when the airline changed the flight times. This is the third time we have used Channel Island Escapes as so far everything has run smoothly; the hotels have all been exquisite.

Just come back from a wonderful trip to Guernsey booked with Channelescapes. I cant speak highly enough about it from the transfers at the airport to the fabulous Hotel Jerbourg, the beautiful room with a wonderful view and the amazing food including everything you need for breakfast. The staff couldnt do enough for you and the food in the restaurant was amazing. Would definitely recommend booking with Channelescapes - to the first class organisation to the wonderful hotel. Thank you

Great knowledge and customer care.

Responses to email enquiry’s same day. Detailed itemised 8 day trip followed immediately very impressed with the speed and no fuss approach.

Channel Escapes helped us find a last minute family break within our quite specific requirements. Tony was knowledgeable and helpful, plans all ran smoothly, and we have just returned from a lovely few days in Guernsey. Thanks to all involved.

Susan from Channel Escapes has been so patient with me answering the many emails I have sent with questions with a professional, caring courtesy. Booking a holiday is a big thing if your an older, solo traveller and the care . I'm thankful I chose Channel Escapes to book my holiday with.

Our second trip to Jersey with Channel escapes and everything was smooth sailing. Good flights ,Good transfers and a Great hotel .

Excellent service with staff really taking the time to understand the requirements needed for our group, in particular recommending accommodation suitable for elderly relative and organising suitable assistance and transport.
Faultless easy process from initial enquiry through to returning home made for a relaxing time away. Channel Escapes took care of every little detail. Accommodation was exactly as described with Channel Escapes team clearly having first hand knowledge of the accommodation and areas. Thoroughly recommend Tony and the Team and will definitely book through them again. Thank you!

I was very impressed at how quickly my phone message was answered, how efficiently and friendly my various queries were dealt with and how easy my booking turned out to be.

I was in contact with Susan booking agent through email. I sought out her expertise to customize my booking. The interaction was seamless. She answered all of my questions. I would recommend the company's service.

I looked at number of sites doing jersey breaks, then stumbled on this. Really good package and great help in deciding where to go. Nothing like some local knowledge to match your needs to the right location. Highly recommend!

Quick and relevant responses to all my queries. And very friendly and helpful over the 'phone.