Channel Escapes Reviews 

Easy booking our Jersey holiday for September. Very helpful and gave great advice. Thank you

Really friendly, personal, yet professional service from start to finish. The phone is answered quickly, by a 'real person', no queuing to speak to someone. If nobody is available to answer, they call you back very quickly. The hotel was lovely, and the company chosen for airport transfers were also very helpful. My holiday was lovely from start to finish.

Channel Escapes were absolutely outstanding. Excellent customer service, friendly and efficient. Everything was perfect, from the booking stage, right the way through to travelling home. Would recommend to anyone, and would definitely use them again.

All aspects of our trip to Jersey were covered and everything went smoothly.
I would certainly use this company again.
The staff at Channel Islands were extremley helpful friendly.

We made the booking via Secret Escapes for a Silver wedding treat. It was our first visit to the Channel Islands (Jersey) but the Channel Escapes people made the whole process simple and we knew exactly what to do when we arrived and got to the hotel etc. It all worked perfectly. The hotel and room were fantastic and the hire car was just the job for the country lanes.
What was especially nice was that when you called Channel Escapes the call was answered directly by a friendly person who could deal with your request on the spot, and not by some robotic voice giving lots of options! Such a difference.
The whole weekend was great and the islanders were very friendly and helpful too. We would like to go back soon when the weather is better and would be certain to use Channel Escapes.

Would recommend, no issues at all with our booking. Good all round service.

Excellent friendly but professional service.

Very good company! Always very helpful on the phone or by e-mail. We booked a trip to Guernsey that was cancelled due to Covid. They rebooked it (twice!) but we still couldn’t go so eventually we took up their offer of a very good hotel in Jersey where the Covid restrictions were less severe. We had a wonderful time!
We are now in the process of booking another trip to Guernsey but are having difficulties because of my health problems. Channel escapes are being very patient and we hope to make it next year.
Highly recommended!

Very good customer service when our flight was cancelled at the last moment on a bank holiday weekend. Everything was reorganised and pushed back 24 hours and we had a great time!

Always a joy to book through this company
Always professional and people friendly dealing with any issues promptly
Customer service 5 stars

What a discovery. Channel escapes are wonderful, efficient and helpful. The company to go to for holidays in Channel Islands.

Thank you for a fantastic holiday on the lovely island of Guernsey. The hotel and the food was perfect. Your out-of-hours communication was very reassuring. I'll be back!

Had the best service by contact call centre when booking my holiday.
Gave me lots of information about my destination.
Was extremely helpful.
When I had to call back couple times nothing was too much trouble.
Throughly recommend company.

All went to plan & when I wished to amend a timed booking the employee I spoke with was very helpful, pleasant & efficient.
I would recommend this company.