Absolute trash! They refused a return of an absolutely awful dress that I purchased for my wedding. Absolutely nothing like the photos whatsoever. If I even breathe wrong or stepped wrong, the whol... Toon meer
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Lees wat reviewers zeggen
When i ordered my dress i was very apprehensive after reading some of the reviews, however ive only good things to say about this company. They always replied to any questions and were very helpful. M... Toon meer
Buyer beware. Absolutely do not recommend buying from Cocomelody. My whole bridal party bought from them. Dresses fit strange. Took way longer than promised for delivery. Terrible customer service, do... Toon meer
I bought this dress specifically because I am on a time crunch and the website description stated a 25 day production with 3-10 day expedited shipping. I’m over a month now with no shipping info, and... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
CocoMelody is an international bridal brand providing high-quality wedding dresses, bridal party dresses, as well as accessories at affordable prices! We are proud of our part in making wedding dreams come true for over 19 years. We look forward to helping more and more brides find their Dream Dresses without breaking the bank!
Contactgegevens
910 South Los Angeles Street, Suite 801/802, CA 90015, Los Angeles,, Verenigde Staten
- 1-323-708-6789
- service@cocomelody.com
- www.cocomelody.com
2,7
Slecht
181 reviews
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5 stars is what I give only to those to…
5 stars is what I give only to those to exceeded my expectations. Pleased with my choice of buying from CocoMelody for my big day.
23 oktober 2019
Review zonder uitnodiging
Very impressed
I ordered a size up and the dress fit perfectly. I was very impressed with the quality and appreciated that a little bag of extra adornments were sent in case any fell off the dress. I received my dress about two weeks earlier than I expected (I chose the normal delivery time.) I would definitely recommend this site to others.
23 oktober 2019
Review zonder uitnodiging
I was little scared to order my wedding…
I was little scared to order my wedding gown online , so that I went to cocomelody newyork pop up store to see the sample gowns and quality of work.
And then I have ordered the gown through them, which I received a really great service. Gown was little tight for me , however just give extra 5 cm for your measurements.
Overall I love cocomelody
❤❤❤❤
Great customer service
17 oktober 2019
Review zonder uitnodiging
so i bought a dress from them that was…
so i bought a dress from them that was 975$ canadian plus shipping of 38$. the dress did not look the same to me when they send me a picture to fix the sleeve and I have talked to multiple people and they ignored saying it is the same. then when the dress came, it had multiple rips on the dress on the left breast area as well as below it. it also has ripes where they try to cover it with a different piece and glues which you can tell by touching it. customer service says this is how the dress is made and to send me pieces of cloths where i can paste on the dress. so unprofessional. i am ready to take legal action.
9 oktober 2019
Review zonder uitnodiging
Antwoord van Cocomelody
Hi Arpa,
Thanks for the feedback. However, the " issue " you mentioned is the wedding dress craft art, which can not be avoided. The appliques are needed to cut to glue on the dress tulle to make the certain shape . Even if we send you more appliques, it can not be eliminated. Hope you kindly understand it. We do want to help during all the process and feel free to contact us service@cocomelody.com if you have any questions.
May you have a good day!
Wonderful product arrived early…
Wonderful product arrived early everything was perfect
26 september 2019
Review zonder uitnodiging
Immer wieder gern
Wunderschönes Kleid, passt perfekt. Es ist sogar ein eingebauter BH darin (trägerloses, wandelbares Kleid). Die Farbe ist super und die Lieferung auch.
16 september 2019
Review zonder uitnodiging
Beautiful dress
Beautiful dress - excellent quality and fit in all the right places (had to adjust the strap length but that was likely my own fault!) fast delivery and very good communication
12 september 2019
Review zonder uitnodiging
I order a costum dress and ask for a…
I order a costum dress and ask for a modification wich was made. It arrive on time and I was very happy of the result. I was a bit worry to order online at first but the costumer service was nice and answer fast to all my question. Got a lot of nice compliment on it. I glad I decided to proceed.
21 augustus 2019
Review zonder uitnodiging
Dress was too small even though I…
Dress was too small even though I ordered 2 sizes larger...U.S. Size fit perfect
13 augustus 2019
Review zonder uitnodiging
Antwoord van Cocomelody
Hi Brenda,
Thanks for your feedback. Because different brand may adopt the different standard about the sizing. So it is of importance to know the measurements. If you have any questions about the size or something else. Pls just talk with us via chat 24/7 or email us service@cocomelody.com. We are always here to help.
May you have a good day and keep in touch
My dream wedding dress
Awsome service , awsome quality and perfect kind costumer service
13 augustus 2019
Review zonder uitnodiging
Besttttt service and product ❤️ I love…
Besttttt service and product ❤️ I love my wedding dress 😍😍😍
13 augustus 2019
Review zonder uitnodiging
I receivd my dress a week ago and I…
I receivd my dress a week ago and I couldn't be more happy with my custom made dress from cocomelody. I have to take it in around the waist but that was expected as I lost about 2 inches. Other than that it's perfect. I'm really happy with my purchase. The only thing that I would say that I didnt like was that I couldn't make changes once I put the order in. But that could have been my fault because when I asked them to change to corset back, they said they were too far along to change it. Other than that I'm happy happy happy. Cant wait to see it with my hair and everything put together. I would definitely recommend cocomelody to anyone on a budget and worried that buying online is risky for such a personal and intimate purchase. 😊 bring a store to Palm Beach!
Update** I took my dress to my seamstress and she was looking for the tag lol. I just smile and said yea, online lol she was surprised at how well the dress is made. I'm in love and I cant wait till he sees Me on June 8th in this dress!
26 april 2019
Review zonder uitnodiging
My perfect wedding dress
I had my wedding dress from them last year. It was such a perfect dress. Excellent quality. Loved it so much.
15 april 2019
Review zonder uitnodiging
Not happy with the quality at all
Not happy with the quality at all, these gowns are very low quality and cheap, not what the photos portrait. Ended up having to buy another gown, I wish I listened to the people that told me I should stay away. Not worth it
10 maart 2019
Review zonder uitnodiging
Antwoord van Cocomelody
Hi Krystina
Thanks for your feedback.
1.May we have your order number that you ordered from CoCoMelody? Then we will check it for you.
2.All dresses listed on COCOMELODY are designed and photographed by ourselves. What you see is what you gonna get. We are confident with our dress similarity.
Pls feel free to contact us if you have any questions. Our email address is service@cocomelody.com.
Amazing experience and quality and…
Amazing experience and quality and price! Highly recommend!
3 maart 2019
Review zonder uitnodiging
Wonderful!
The products are top quality, and the customer service staff are so kind and so helpful. I loved my experience with CocoMelody!
21 februari 2019
Review zonder uitnodiging
Amazing customer service
Amazing customer service. Stunning dress. Amazing value for money.
If you are on a budget or looking for an affordable dress I would recommend Cocomelody.
20 februari 2019
Review zonder uitnodiging
Ties for the Groomsmen
Ties are absolutely perfect and will look stunning with the men's suits against my MOH dress and my bridal dress. Thank you Cocomelody. Can't wait to post some pictures 😊
20 februari 2019
Review zonder uitnodiging
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