Absolute trash! They refused a return of an absolutely awful dress that I purchased for my wedding. Absolutely nothing like the photos whatsoever. If I even breathe wrong or stepped wrong, the whol... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
When i ordered my dress i was very apprehensive after reading some of the reviews, however ive only good things to say about this company. They always replied to any questions and were very helpful. M... Toon meer
Buyer beware. Absolutely do not recommend buying from Cocomelody. My whole bridal party bought from them. Dresses fit strange. Took way longer than promised for delivery. Terrible customer service, do... Toon meer
I bought this dress specifically because I am on a time crunch and the website description stated a 25 day production with 3-10 day expedited shipping. I’m over a month now with no shipping info, and... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
CocoMelody is an international bridal brand providing high-quality wedding dresses, bridal party dresses, as well as accessories at affordable prices! We are proud of our part in making wedding dreams come true for over 19 years. We look forward to helping more and more brides find their Dream Dresses without breaking the bank!
Contactgegevens
910 South Los Angeles Street, Suite 801/802, CA 90015, Los Angeles,, Verenigde Staten
- 1-323-708-6789
- service@cocomelody.com
- www.cocomelody.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Will be placing my 3rd cocomelody order too!
I ordered my wedding dress from cocomelody and it was everything I dreamed of and more! This time I ordered fabric swatches for bridesmaid dresses and you can bet I’ll be buying the dresses here too once we choose a color. I’ll be returning to coco for every single dress need in the future!
CocoMelody es la mejor opción
CocoMelody es la mejor opción para cualquier novia, pagas menos de la calidad que recibes.
Very good products and not so expensive
Terrible dress! Terrible service! Nothing but excuses.
NOPE. Never again, I'll make sure none of my friends ever consider them either.
Crooked back seam, by 2 inches, very noticable because of the beading.
Bulge in the backside of the fitted dress.
Arm seams tight around the outside, loose in the back between the shoulder blades, looked floppy and sloppy.
Side seam on hip bulged out on the right side, woudn't lay flat without being altered. The fabric had so many layers around the midsection and hips was so thick, it feels like a diaper is wrapped around my hips and waist.
RIP on the inside of the dress.
Cost me $500 to alter, and even though I didn't ASK for anything from Cocomelody in return, all I got when I notified them was excuses about "slight alterations" being needed even with the custom sizing. As if all THAT constitutes slight alterations.
Oh yeah, this is AFTER paying for custom sizing.
To top it all off, they REMOVED my review from their website.
They were so nice when taking my order and getting all my info via email, but as soon as things went sideways they became less and less helpful, and started giving me "canned" responses
Also, the dress shipped nearly 2 weeks late.
Terrible service after they've taken your money.

Antwoord van Cocomelody
Would definitely recommend CocoMelody…
Would definitely recommend CocoMelody to friends and family. If your doing a wedding on a budget then this is the place to get your dress. Customer service excellent.
Excellent customer service and superior…
Excellent customer service and superior quality dresses!
I would recommend them to every bride
I would recommend them to every bride , fast turn around time and great quality . i couldn't be happier with my purchases and cant wait to buy something else
Beautiful dress
Beautiful dress, made with such a great quality!
I was soooo skeptical
I was soooo skeptical. I got my dress custom made and it’s literally my dream dress. Go for it ladies !
Love my dress
Love my dress! Great quality and it fit like a glove (got it custom made). The quality is comparable to something you would find at David's bridal for $1000 so save your money and buy from Cocomelody
My dress was absolutely amazing
My dress was absolutely amazing. The finest workmanship ever. This dresses made my day over the top.
Excellent
Excellent, ladies you don't have to worry, dresses are beautiful!!
It was the most beautiful dress
It was the most beautiful dress. People literally gasped when I walked down the aisle. I'd 100% recommend Cocomelody, Thanks for the gorgeous dress!
The fabric is amazing!!!
The fabric is amazing!!!! I have tried on, and actually purchased other wedding dresses.. this is the same IF NOT BETTER!!! QUALITY 😍 There's small sequins all over that make it sparkle like a dream. Small beading as well which I wasn't aware of, but it suits the dress well. Originally CWVT15002 comes with a low back zip up closure. I'm planning on losing some weight so I paid a little extra and had the zipper changed out for a corset back! 🚂 The train is amaze ballz. Pics below!! I make-shift tried it on (without the corset tight) and it seems to fit perfect. The only issue I'm having is mom boobs, with a dress that wasnt built for that. But I'm sure a good sticky bra and some lifting will be fine! The dress has some weight to it, but it's not super heavy! Has a tule lining over satin lining. Both seem good quality as well. I didn't add a bustle because I was afraid of the lace tearing had it been cheaper lace, but I'll add that now that I'm aware of how good quality it is! Top has boning in it, but not a lot. The Sheath Column style hides a mom belly well y'all. I was so scared it would hug in the wrong places. The straps don't really stay up, but I've seen that in other reviews.. again sticky tape will do! The corset seems to be strong, I didn't yank on it though 😂The only thing I was a little upset about is the string for the corset is sewed poorly. I'm sure it will hold but it's all crooked. So I'll probably have to purchase another one locally. Such a minor thing on a well prices dress though, I can't complain.
All in all I'd recommend this dress, and my experience highly! 👍👌
Cannot recommend more highly!
Experience was fantastic, the twan contacted me when they noticed id ordered a petticoat in a different size(a mistake I'd made) and helped me fix it. They were wonderful to deal with and I cannot express how much I love the dresses I've purchased. The quality is amazing! I cannot praise them enough.
Everyone was so helpful if I ever had a…
Everyone was so helpful if I ever had a question and responded back very quickly. My dress that had custom alterations and a neckline and sleeves added to it and it turned out perfect. I would definitely recommend Cocomelody to every soon to be bride!
Coco melody made my whole wedding…
Coco melody made my whole wedding planning experience feel magical. My dress was super affordable easy to order fast shipping and most important it was beautiful with high quality fabric. The detailing was stunning and I embroidery on the train is something that everyone still talks about a year on from our wedding. They have staff readily available to chat. Awesome company definitely recommend them xx
Be prepared to lose a lot of money!
Be prepared to lose a lot of money if it’s not The One!! The dress, although well-made is cheap and not how it looks in pictures. It was also very small despite me taking measurements and ordering to the correct measurements. It took a lot of effort to persuade them to refund the dress, and then they take off the price of shipping from the refund even if you’ve qualified for free shipping at the point of purchase. After finally agreeing to a reduced refund, I had to pay for shipping from the UK to Austria for a 2.5kg dress, which is super expensive! It’s not worth the hassle or money, don’t bother with this company. I’ve learnt my lesson.

Antwoord van Cocomelody
Perfect! No complaints!
I absolutely loved my wedding dress and paid a lot less than bridal stores. It was great quality and beautifully made!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







