Cocomelody Reviews 

Great effort from everyone on the team!
Had a jacket made for an 11 year old and it fitted perfectly and delivered on time! Will definitely be using them again.

This was the most comfortable experience online ordering ever. The dress I ordered was perfect and it fits just right. The customer service was great with answering questions and giving advice.
I also loved the fact that I could look at real pictures on Instagram.
I can't wait to post my pictures in june.
Thanks Cocomelody!!!!

I had a better experience at coco melody than I did at David’s bridal. Coco melody was so reasponsive and helpful. I live in New York so I bought my dress online and they were very good with emailing me back every time I had a questioned. And I was about to video chat with one of the works when my mom went to the actual store for me. Just an amazing company. With amazing customer service. I would recommend this bridal store to everyone.

HIGHLY recommended! Gorgeous dresses at affordable prices!! They are great quality and the customer service is also excellent. My dress came in and fit perfectly. Couldn’t be happier with my choice to order from cocomelody!

This dress is amazing, I can't believe how beautiful and well made the fabric feels - it really simply gorgeous. The ivory/ champagne colour is exactly what i imagined when ordering. Could not recommend Cocomelody more to anyone.

Great service, wonderful staff and very helpful and professional.

Coco Melody met all of their deadlines and stood true to their timeline. My dress was exactly what I wanted and was super high quality. The bead work alignment was perfect so there was no problem with how it flowed with my movements. The color stood true to the image on their site and it was the most amazing shade of baby blue. If you order from Coco Melody order one size larger than you normally wear as their sizes run a bit small. The only alteration I had to make was to the train/hemline. I loved my dress as did everyone else!!!

everything on this website was accurate and easy, from the details of the dress, to the measurements, to the shipping time. I would recommend them 100% without hesitation. If I am ever in need of a formal dress in the future (daughters wedding, bridesmaids, etc) I will be back at cocomelody.

I love Cocomelody! Go for it, you won't regret it.

The customer service is perfect, flawless, and caring. They are happy to help you in every moment, and guide through the needed steps to be undertaken. Whenever had a doubt, this was sorted out.

COCOMELODY IS PERFECTION

They were amazing to deal with, even from New Zealand. It all turned out perfectly. An amazingly professional and affordable option for your special day.

I love them and recommend to all my friends. That there is a stylist that will reach out to you is a bonus!

Very great customer service. My dress had everything I wanted on it for an affordable price. The dress was beautiful and breathe taking.

The dress fits incredible, and it is exatcly as the description -better if it is posible!!

I am so happy with my purchase and experience with cocomedoly. I ordered a custom fit dress and it was at my door step in 6 weeks and fit beautifully!! I had even made a mistake on my measurements when ordering and my concern was quickly answered and changed. The dresses needed steamed due to being transported in a box for protection but this should be expected. The quality is amazing and the price was a 1/4 of what the bridal shops were asking... and it was already customized to my measurements!
So happy!

Lovely quality wedding dress at great price. Customer service was fantastic throughout too. Highly recommend you won’t be disappointed. Dress was exactly as pictured

Worst post-sales service.

I went into the boutique to purchase the dress in July for my December wedding. My stylist was clay. Tried on a dress with blush tulle and loved the color. Said i wanted only the blush tulle and non of the white tulle. I live in Cambodia and had to call in a favor from my cousin to pick it up for me and to send it back to Cambodia.

When the dress arrived (in October), I realized it was in the most awful coral and was nothing like i ordered. So then I had to get someone else to bring the dress to USA to return it. And also had to actively find a new dress 2 months to the wedding!!!

And after all that trouble and frustration, the only refunded me 70% of what i paid even though they were the one that screwed up. They even told us it was either 70% or nothing.

They also keep citing color deviation issue from the website, but i didn't buy the dress online! I went into the boutique and picked it out. And blush to coral is NOT A MINOR DIFFERENCE, Abigail.

Don't buy from them. They don't really care about you. They only want your money.

Update: They just blocked me on instagram because I left negative comments on their photos. Clearly you don’t want to have to deal with these things days before your wedding.

Cocomelody was fantastic! Communication was great and the dress was exactly what I wanted. It was literally perfect and I'm so happy I got it! Best decision I could have made. Everyone was shocked it was one I got online and also for such a good price!

I was beyond impressed with the quality of the dress and also the creation process. I ordered my dress very late and with a super tight turnaround time. The Coco Melody team worked with closely with me to ensure that they had the best measurements to custom make my dress and meet my deadline. I had the dress in hand and only needed very minor alterations (some slight hemming) to be made to the final garment. I could not have been happier with the team. And to top it off, I LOVED my dress. I would recommend and order from Coco Melody again and again!