Amazing service from Mushfieka who assisted me today, only 1 day after sending through documents for a payment break. She was extremely helpful with all questions I had. She also explained what need... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Debt busters is currently very efficient in helping me when I received short time at work. Mushfieka Jacobs made me feel very comfortable when I explained my problem to her. Always a pleasure talking... Toon meer
Bedrijf heeft geantwoord
The best decision to choose debtbusters because today my husband has lost his job and what peace of mind I'd receive just with the payment break alone. Also when I'd received the news that he has lost... Toon meer
Bedrijf heeft geantwoord
Had i knew i will be under stress and have to chase them for response , i would have not applied for debt review. . I would have made other means to settle my debts. I have anxiety and stress now. I w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DebtBusters is South Africa's most awarded debt solutions provider, having guided over a million South Africans onto their debt-free path. We offer debt management solutions, personalised plans and unwavering support to help you regain financial control.
Contactgegevens
4th floor Mutual Park, Jan Smuts Drive Pinelands , 7405, Cape Town, Zuid-Afrika
- 0869990606
- info@debtbusters.co.za
- www.debtbusters.co.za
4,1
Goed
275 reviews
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The consultant was friendly helpful…
The consultant was friendly helpful service excellence
12 februari 2026
Antwoord van DebtBusters
Dear Cindy,
Thank you for taking the time to share your experience with us. We are thrilled to hear that our consultant provided you with friendly and helpful service, exemplifying the excellence we strive for at DebtBusters. Your positive feedback motivates us to continue delivering outstanding service for all our clients.
Best regards,
The DebtBusters Team
Everything about how my situation was…
Everything about how my situation was handled
12 februari 2026
Antwoord van DebtBusters
Dear Junaid,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you’re satisfied with the way your situation was handled. Our goal is always to provide professional, respectful, and thorough support, and it’s rewarding to know that this was your experience.
We appreciate your trust and kind words, and we’re glad we could assist you effectively.
Kind regards,
DebtBusters
She was explain clearly what the call…
She was explain clearly what the call was all about
18 februari 2026
Antwoord van DebtBusters
Dear Client,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that our representative was able to provide you with clear explanations during your call. At DebtBusters, we aim to ensure all our clients feel informed and supported.
We appreciate your feedback and look forward to assisting you again in the future.
Warm regards,
The DebtBusters Team
From the first consultant that assisted…
From the first consultant that assisted me on my first call, who was understanding and calm. The process has given me hope that I'm gonna see positive results at the end of the process.
16 februari 2026
Antwoord van DebtBusters
Dear Client,
Thank you for your kind review and for sharing your positive experience with us. We are pleased to hear that our consultant's understanding and calm approach has provided you with hope during this process. Your trust means a great deal to us, and we are committed to supporting you every step of the way.
Should you need any further assistance, please don’t hesitate to reach out.
Warm regards,
The DebtBusters Team
I am writing to formally raise my…
I am writing to formally raise my concern and dissatisfaction regarding the handling of my account and the conflicting information I have recently received.
I have been a client under debt review with your company and have made a consistent effort to monitor my balances closely. According to my latest statement, my WesBank account reflected as paid up. However, when I requested a paid-up letter, I received a response addressed to a completely different person, which immediately raised serious concerns about the accuracy of your records and communication processes.
Following this, I was informed via email that I still allegedly owed more than R3 000 on my WesBank finance. The next day I received a call apologising for addressing me incorrectly, yet I was again told that I still owe money — despite my statement reflecting the account as settled. I was further informed that your statements are “simply an estimate,” which is extremely concerning, as clients rely on these statements to understand their financial position.
This situation has caused confusion, frustration and a loss of confidence in the accuracy of your reporting. I therefore request the following:
A full written explanation of the discrepancy between my statement and the alleged outstanding balance.
An accurate, detailed account reconciliation reflecting all payments made.
Written confirmation of the correct outstanding balance on my WesBank account.
Assurance that my personal information and account details are being handled correctly and securely.
I trust that this matter will be treated with urgency and professionalism. Please provide a written response within a reasonable timeframe so that this issue can be resolved without further escalation.
13 februari 2026
Review zonder uitnodiging
Antwoord van DebtBusters
Dear Janine,
Thank you for taking the time to express your concerns regarding your account with us. We sincerely apologise for any confusion and frustration you have experienced.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
It helped me a lot I can now be able to save lot of money…
It helped me a lot I can now be able to save lot of money
4 februari 2026
Antwoord van DebtBusters
Dear Tsumbedzo,
Thank you for taking the time to share your positive experience with DebtBusters. We are thrilled to hear that our services have been beneficial in helping you save money. Your satisfaction is our priority, and it's gratifying to know that we could make a difference in your financial journey.
We appreciate your support and look forward to assisting you further in the future.
Best regards,
The DebtBusters Team
I’m happy because I’m being updated and…
I’m happy because I’m being updated and given support throughout my journey with debater,at least at the end of the month I’m left with some money to go on with my life
11 februari 2026
Antwoord van DebtBusters
Dear Client,
Thank you so much for your wonderful review! We are thrilled to hear that you are receiving the updates and support you need during your journey with us at DebtBusters. It is heartening to know that we are making a positive impact on your financial situation.
Should you have any further questions or require assistance, please don't hesitate to reach out.
Warm regards,
The DebtBusters Team
Excellent explanation of the query I sent.
My query was well taken care of. Explanation was satisfactory.
9 februari 2026
Antwoord van DebtBusters
Dear Mj,
Thank you for taking the time to share your positive experience with us at DebtBusters. We are delighted to hear that your query was handled effectively and that you found our explanations satisfactory. Your satisfaction is our top priority, and we appreciate your trust in our services.
If you need further assistance, please do not hesitate to reach out.
Warm regards,
DebtBusters Team
Antwoord van DebtBusters
Dear Johannah,
Thank you for taking the time to share your positive experience with DebtBusters. We are thrilled to hear that you found our services to be great. Your satisfaction is our top priority, and it motivates us to continue providing excellent service to our clients.
Should you have any further feedback or suggestions, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Antwoord van DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Lindelwa Banjwa provided you with kind and professional service. At DebtBusters, we strive to ensure every client receives the highest level of support. Your feedback is greatly appreciated and inspires our team to continue delivering exceptional service.
Warm regards,
DebtBusters Team
Great service and advice from your side
Great service and advice from your side
I am very happy with your personal attention
5 februari 2026
Antwoord van DebtBusters
Dear Christo,
Thank you for your wonderful feedback! We are delighted to hear that you were pleased with the service and personal attention you received from our team. At DebtBusters, we strive to provide our clients with exceptional support and guidance. Your satisfaction is our priority, and we look forward to assisting you in the future.
Warm regards,
The DebtBusters Team
The best and friendy service
4 februari 2026
Antwoord van DebtBusters
Dear Rollando,
Thank you for your wonderful review! We truly appreciate your kind words regarding our service. At DebtBusters, we strive to provide our clients with the best experience possible, and it’s reassuring to know that our efforts are recognised.
We look forward to continuing to assist you with your financial needs.
Kind regards,
The DebtBusters Team
Antwoord van DebtBusters
Dear Wilma,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that Morne provided you with exceptional assistance. At DebtBusters, we strive to offer our clients the best service possible, and your feedback reinforces our commitment.
We look forward to serving you again in the future.
Best regards,
The DebtBusters Team
Antwoord van DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with DebtBusters. We are delighted to hear that you found our services helpful. Your satisfaction is our priority, and feedback like yours motivates us to continue providing exceptional service to all our clients.
Should you need assistance in the future, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
They always help me on time and they…
They always help me on time and they give feed on time as well after their findings.
3 februari 2026
Antwoord van DebtBusters
Dear Jonatha,
Thank you for taking the time to share your positive experience with DebtBusters. We are delighted to hear that our team has been able to assist you promptly and provide you with timely feedback. Your satisfaction is our priority, and we appreciate your kind words.
Should you need any further assistance in the future, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Best service from Phelokazi
3 februari 2026
Review zonder uitnodiging
Antwoord van DebtBusters
Dear Phelo,
Thank you for your wonderful review! We are thrilled to hear that you received the best service from Phelokazi. At DebtBusters, we strive to provide our clients with exceptional support, and it’s rewarding to know that we met your expectations.
We look forward to assisting you again in the future.
Best regards,
The DebtBusters Team
Antwoord van DebtBusters
Good day Sello ,
Thank you for your feedback. We’re glad we could assist you and that you found the possible choices presented to you helpful in making an informed decision.
We appreciate you taking the time to share your experience and are here to support you should you need any further assistance.
Kind regards,
The DebtBusters Team
Service Excellence Mushfieka Jacobs
I had requested a premium holiday in end of December for a reduced single months premium for January 2026
I received incredible service from Mushfieka Jacobs in Dec 2025
She contacted me promptly the same day, explained the full process and actioned the request from her side immediately, plus notified all the creditors, and sent me confirmation that was done all in the same day
Then today 30.1.26 I contacted Mushfieka to make arrangements to catch up the short payment
Mushfieka called me back promptly, recalled all the details of the December interaction, created a solution for repayment as well as sent me prompt confirmation of the repayment arrangement
This is Trully the best client service that I have received, efficient, considerate, expedient
Thank you
30 januari 2026
Antwoord van DebtBusters
Dear Demetrios,
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and are delighted to hear that you received such excellent service. Your feedback means a great deal to us and motivates our team to continue delivering the highest level of care and support.
Kind regards
DebtBusters Team
Antwoord van DebtBusters
Dear Ntakaleleni ,
Thank you for your kind feedback. We truly appreciate your recognition of our commitment to prioritising and understanding our clients.
Kind regards
DebtBusters Team
Antwoord van DebtBusters
Dear Customer,
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our service at DebtBusters. Our team strives to provide excellent support, and your kind words motivate us to keep delivering our best.
We greatly appreciate your time and support, and we look forward to assisting you again in the future.
Warm regards,
The DebtBusters Team
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