DNA Insurance Reviews 

Matthew is the best i have ever dealt with and very honest, we had issues getting quick turnarounds on quotes and he got the job done same day!

No recommend this broker. Worst experience waiting for my renewal to go different broker

DNA insurance the best broker around. Thomas was very helpful and answered all my questions.I Have been with them for 3 years and I’ve had no issues at all.
Highly recommend getting motor trade insurance through DNA

Toni in customer service team was very helpful in every step of the way, had everything sorted out for us efficiently.

Thomas was very helpful and professional. And found me the right Deal. Many thanks

Was refreshing to deal with these people.

I have been with DNA insurance for some time now and Tom went above and beyond to get me the best cover, I would recommend 👌

DNA did the legwork and got me a new quote for my insurance at a very competitive price. The advisor that dealt with me by phone was extremely professional and we got my renewal done in no time at all.

Jack was brilliant and very patient help with all the things I needed

Toni was brilliant thanks for solving my issue

Spoke with matthew carpenter today, gave me a very competitive price for insurance he was very polite and professional
thanks again

Aaliyah Garber was amazing with her help. When no one else would help me or put the phone down on me Aaliyah garber made sure that I recieved the help i needed and done it in the time frame i needed it for she was truthful in everything she said and understood all of my circumstances. She ensured she called me as soon as she heard from the insurance companies and was overall a massive help and gave me a lot of peace of mind as i was struggling with the other employees deeply as they were not very helpful.

Professional, swift service. Would recommend

Jack especially was amazing. Was easy to work with and got me the best deals. Highly recommend DNA and ask for jack.

Worse ever insurance company iDNT RECOMMENDED THEM

Matthew has been outstanding in sourcing us a cover. We are a relatively new business, so this was a challenging undertaking, but it was delivered, and it was delivered in a very quick and professional manner. I would 100% recommend.

I have been speaking to mollie Bell trying to sort my insurance for over a week and I would just like to say she was amazing she was very patient with me and helped me so much

Awful company. Insure you, then ask multiple questions, then cancel your insurance, oh and charge you for the privilege, and make it harder and more expensive to get cover. Look forward to being sued for my money back.
DO NOT USE… Can’t leave a ZERO.
Absolute rubbish.,Since looking at all the other unhappy customers 37% at present, this is not an isolated incident. I said I was happy to limit the vehicles to the one address but you said as you have now disclosed you own more than one property, that’s it. I asked you to find me an alternative company when one of your staff said to me they were surprised DNA put me with Q underwriting due to them being really difficult, and I was told none of your insurers would quote.

**UPDATE**
Just gets worse… Turns out my insurance WASN'T cancelled after all, even though DNA told me it was, and sent an email confirming such. I even called them a couple of days later to get a refund, only to be told they were waiting on a final figure from the insurance company. I then had to stay at home, thinking I had no insurance, and then take out a private policy on one vehicle. Now I find out from Q underwriting that my policy had not been cancelled, and they are still insuring me!
I feel a complaint to the ombudsman is due for this incompetent company.

Toni was fabulous on the phone today couldn’t have done more to help me. a real credit to your team.

My dad used the services a few weeks ago and had nothing but good things to say about the company. Especially a massive thankyou to mabz for making the process so smooth and stress free - he’s a great asset to the team!