DNA Insurance Reviews 

Mathew was patient and efficient!
Would recommend DNA!
Portal is easy to navigate
👌

Mabz was very nice and renewed my policy.
One of the best insurance companies with good prices and covering highest group.
Third year now with DNA, so I will definitely recommend!

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she kept me updated all the way. my personal car information was also entered on the data base by Toni.
Thank you Toni for your help over the past two days .Chris

If I could give 10 stars I’d complain and would want to ask if I can give 20 stars for the impeccable customer service I’ve received from Matt for the past couple of days prior to gaining my motor trade insurance.

Even till the end, he handled my tedious and repetitive questions with patience.

Truly believe if it wasn’t for Mr Carpenter I would’ve been with a different company getting my motor trade.

Matthew went above and beyond to help me get the best affordable cover. A true credit to the company. A****

Very good im happy

Just a short review about the service and advice given to me by ( Brent ) one of the team 100% recommended no question un answered, all the insurances from the one agent in one phone call, very pleased with the service.

Been with this company for a few years. Good quotes every year on renewal. Friendly and quick service. Very good company. Thank you Brent.

Matthew Carpenter was very helpful as this was my first motor trade broker experience. Very professional and responsive.

Wes worked very hard to get cover for my new niche motor trade business 100% happy with the service he provided
Steve Kendall
Futura sports cars ltd

Been stressed out looking for insurance , an lucky enough I got in touch with Matt at DNA, an he really made it a lot more easier , run through everything promptly an clearly and give me the best advise ,
He Found me a really good deal , will be recommending him an the company to family an friends

Matthew made every effort to ensure i was getting the best deal and highlighted an issue that would have made my insurance prohibitively expensive, which no other broker seemed bothered to do.
Absolute top-notch service and would recommend to anyone looking for motor trade policy, as they have access to several underwriters to find you the best quote.

Thank you for their DNA insurance member Charlotte for the help choosing the right trade insurance for my company and detailed explanation and help
Thank you for your help

Thomas Rowe was exceptionally helpful, there were quite a few amendments to be made and he was very patient and help me get a great deal for the next 12 months, would certainly recommend. Thanks

A change in circumstances which meant my current policy was not going to be able to cover my needs. Thank you Richard and Matt for sorting things out for me, now have cover sorted and quickly, great work

Matt was so helpful and very good at explaining all my different options, he made me feel very comfortable throughout the whole experience of obtaining my insurance and made sure I understood everything on the policy and what I would be covered for. I will definitely recommend this company to my colleagues, Thank you Matt.

Diabolical service no access to update the mid. Have to text or what's app registration accross to add to the middle no way off seeing what's on the mid suppose to phone to check which when you run a company isn't what you need at all this company won't tell you this until it's to late and you have already taken the policy out. I would not recommend this company to anyone nor would I recommend anyone with in the motor trade use this company either there cheap for a reason and that's because the service they provide is rubbish.

A+++++ Service from Matthew Carpenter at DNA Insurance

I had an outstanding experience with Matthew Carpenter at DNA Insurance. From start to finish, he was professional, knowledgeable, and incredibly responsive. He took the time to explain all my options clearly, helped me find the perfect coverage for my needs, and made the entire process smooth and stress-free. It’s rare to find someone so genuinely committed to customer service. I highly recommend Matthew and the team at DNA Insurance — five stars all the way!

Worst insurance ever I don’t recommend at all please be careful they just scammer when you want to renew the don’t answer until you run out they will charge you double please don’t trust them im with them for 2 years first year was 1675£ and didn’t answer my phone until the last day they told me you don’t have a choice you have to pay 3380£ and for this year i call when 28 days left they told me they will send me email and i got now when 12 days left left I don’t wanna same thing happen now they wanna charge me 4160£ but i understand now i have 12 days left so I am looking for something else please be careful they are scanner