Fran was very helpful without being pushy. She was patient and explained how the Sleepmatch assessed what type of mattress was best for me. She helped me choose the perfect mattress and organise... Toon meer
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Lees wat reviewers zeggen
Great customer service from the Canterbury branch and a big thank you to Frances whose patience and good humour helped us choose the right mattress with the help of the Sleepmatch machine. She was ver... Toon meer
Izzy was our salesperson at the Canterbury store. She basically worked out what was available to be delivered before Christmas in the size mattress we needed straight away. Then we tried the sleep mac... Toon meer
Staff were approachable and didn’t feel pushed or hassled. They were helpful and knowledgeable making our experience pleasurable. The lady explained things and took her time and made us a lovely cuppa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 2 The Former Pumping Station, CT1 3TT, Canterbury, Verenigd Koninkrijk
- 01227 379459
4,9
Uitstekend
197 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Received very good and helpful service
18 april 2023
Staff extremely helpful in Canterbury…
Staff extremely helpful in Canterbury store. Very happy with bed and service we received.
13 april 2023
Recommend Dreams
Richard was a Very knowledgeable sales assistant. Great to use the sleep match machine and get the suggestions of what mattresses are suitable for you. Big choice of mattresses. Great to have a choice of interest free finance options
12 april 2023
Review zonder uitnodiging
Fantastic experience
Fantastic experience, very knowledgable staff and a very detailed experience which resulted in a purchase of more than was expected.
8 april 2023
Review zonder uitnodiging
Fantastic customer service from…
Fantastic customer service from everyone in the showroom and the two delivery guys. Very happy with our purchase. 5 stars!
28 maart 2023
Staff in-store efficient and helpful
Staff in-store efficient and helpful, delivery drivers on and quick and professional and so far bed and mattress very good
7 maart 2023
Great customer service
Great customer service, staff very attentive, no pressure at all, a very happy customer
5 maart 2023
Review zonder uitnodiging
Excellent support guiding through the…
Excellent support guiding through the selection of a mattress. Delivery on time.
17 januari 2023
Excellent store staff
19 februari 2023
Great customer service by shop and…
Great customer service by shop and delivery team.
Great product - does what it says and very comfortable
4 februari 2023
Great Customer Service
Great customer service from the Canterbury branch and a big thank you to Frances whose patience and good humour helped us choose the right mattress with the help of the Sleepmatch machine. She was very knowledgeable regarding any questions we asked and made us coffee too which is always a bonus!
28 november 2022
Review zonder uitnodiging
Love Dreams. No hard sell!
Love Dreams! No hard-selling. Really listen to your needs and are so knowledgeable and helpful. Needed a guest bedroom king size mattress on this visit and left with what we went in for. Previous visits (different area) we have bought beds and mattresses and still happy with them. Their customer service is always really good as well as their range of products.
17 november 2022
Review zonder uitnodiging
Easy shop experience
Easy shop experience-
From entering the store to leaving having brought what we wanted, nothing was a problem. We used the sleep machine, which was a strange but exciting experience. I love Gavin & Stacey, so having Stacey’s voice was great. Very excited for my new mattress to be delivered & to start sleeping well again.
25 september 2022
Review zonder uitnodiging
Very welcoming store - Canterbury
The staff at Dreams Canterbury are very welcoming, take the time to explain the products and listen to your needs, based on which they recommend what's best for you.
I was very pleased with the service.
I would definitely come back.
18 september 2022
Review zonder uitnodiging
Good service in the store and delivery
Good service in the store. Dreams kept us updated on delivery time, and the delivery team were punctual, polite and informative. Would shop at Dreams again.
24 augustus 2022
Review zonder uitnodiging
High quality products
High quality products, delivered on time and by polite, well informed staff. Very impressed with the manufacture quality and the comfort of my new mattress and bed.
20 juli 2022
Review zonder uitnodiging
Excellent service
We had very good service from Dreams Canterbury we went to bye a mattress told Richard exactly what we wanted he explained every type of mattress to us he came up with just the just the perfect one very comfortable. Very good service from Dreams would bye again .
17 juli 2022
Review zonder uitnodiging
Excellent trip to the Canterbury store
The service we received in the Canterbury store was superb. The Sleepmatch machine chose a selection of mattresses for us, we tried them all at our own pace without the staff member giving us the hard sell. The order process was simple with a wide selection of delivery dates available.
27 mei 2022
Review zonder uitnodiging
Very happy professional experience
Very happy professional experience with Dreams Canterbury, I was helped by Fran and she's been extremely helpful with anything I've needed. Was given the opportunity to sleep match which is very helpful. Was given a great deal on what I got.
5 mei 2022
Review zonder uitnodiging
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