From start to finish Zak at the White City, Manchester store made our experience exceptional. He wasn't pushy or talked the typical sales pitch. He explained everything in detail from our "Sleepmatch"... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff helpful from the get go, offering great advice on the different types of construction or coils. Our final choice has turned out to be a good fit. The delivery men were polite and quick, in and o... Toon meer
Have a long history with DREAMS and customer service is exceptional on every level Had no issues whatsoever .. Kind staff all attentive as soon as walk into the store just EXEMPLARY on ALL level... Toon meer
Really positive experience from browsing in-store and getting advice on a suitable bed through to order confirmation and delivery date. The team that delivered were prompt and efficient, assembling th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit 8 White City Retail Park, M16 0RP, Manchester, Verenigd Koninkrijk
- 02045401006
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing Experience, Manchester
I met Veer, in Manchester White city retail bracnh, he is more than professional, helpful, and friendly.
He showed us all options, offered us very nice offers, and facilitated our needs.
I would highly recommend the place, especially if you meet Veer.
Great customer experience
Veer at Manchester was absolutely amazing
Great product
Great product. Easy to assemble. Well packaged. Good delivery drivers. Great value for money
Goods delivered as ordered
Goods were delivered on time requested
In perfect condition
Courteous and helpful driver
Old mattress taken away in bag provided
Spectacular start to finish
Spectacular, from the experience in store and ordering my new bed, mattress and bedding, to the delivery and build. Going into store made a world of difference after browsing online.
I couldn't be happier, and the Tempur Duxford bed and Pro Air Luxe Smartcool mattress & bedding deal are incredible, best I've slept in years.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Help received following review
I experienced some issues in store and obtaining my refund despite multiple communications. Good communication following leaving trust pilot review and refund received.
Good experience with separate online order.

Antwoord van Dreams - Manchester
Excellent service.
Staff in store were excellent. Not pushy, very supportive and understanding of our needs. Delivery was on time and the delivery guys were brilliant. My new mattress is really great. What a difference it has made to my nights sleep. Excellent, would highly recommend Dreams.
Worth every penny!
I was spending a lot of money, so I needed help, guidance, understanding and patience. I got all of them. I was made to feel very welcome; the salesman was extremely helpful and took all the time I needed to find the bed which would suit me best. The bed was worth every penny, and my sleep has improved a lot. Thank you, Dreams!
Fantastic Service
We had great service when we attended Dreams at White City in Manchester. We love our mattress!
Really pleased with our new mattress…
Really pleased with our new mattress and the 2 lads that did the delivery was lovely pleasant polite.
Come Again Dream does a good job making sure we…
Dreams does a good job making sure we get everything set for our purchase very good service
Straightforward with no hassle or hard…buying
Straightforward with no hassle or hard sell
Excellent customer service and good…
Excellent customer service and good product quality and price
Very good service in shop and delivery…
Very good service in shop and delivery staff also smooth purchase al through.
Great mattress
Great mattress. A bit of a wait to get it. But very comfortable. Some staff could be more friendly. But overall. Happy.
Product knowledge
Product knowledge, great choice, well presented showroom. great staff.
great customer service and great…
great customer service and great mattress.
Bryony is one of the best staff ive ever seen
Great Staff & Great Beds
We were given a great shopping experience by Bryony who made finding out perfect mattress an absolute dream. Would definitely recommend shopping here if you're looking to find a new bed.
Great help from the staff in finding…
Great help from the staff in finding the right bed - the sales assistant, Bryony was so helpful!
Their customer service is top notch…Best quality products and good customer service
Their customer service is top notch with 40 years experience in bed and mattress and quality products
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







