Was a good experience - used the analysis thing to assess our best mattress having done this before and it found us a good mattress. Hopefully as good this time too. Dealt with by Tina throughout who... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were assisted only when needed while browsing the store and received information from Lucy, who knew any details we enquired about, without any sales pressure. Once decided we were sat down com... Toon meer
We had a good experience in buying our new bed . We were left to explore all beds & mattresses but had a good team nearby to ask questions . Our decision to buy was very easy & straightforward with Co... Toon meer
We had a great experience with Tina in MK this morning. We were greeted with a friendly smile, great advice, service & knowledge & we were able to make our choice & process the order quickly, with fr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit A Routeco Retail Park, MK6 1BN, Milton Keynes, Verenigd Koninkrijk
- 01908755604
4,8
Uitstekend
419 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Quality and Service from Dreams
I recently purchased a double bed from Dreams and I’m very impressed with the overall experience. The quality of the product is excellent, and it feels sturdy and well-made. Delivery was smooth and on time, and the self-construction at home went without any issues thanks to the clear instructions. I’m really pleased with the purchase and would happily recommend Dreams to others looking for reliable furniture and great service.
27 juli 2025
From in-store through to delivery…
From in-store through to delivery everything went well. The only disappointment was that 1 week after purchase the bed was reduced by £200.
29 november 2025
Our bed was easy to assemble and…
Our bed was easy to assemble and although we have only had one guest so far she had an excellent night's sleep.
29 november 2025
We had a great experience with Tina in…
We had a great experience with Tina in MK this morning. We were greeted with a friendly smile, great advice, service & knowledge & we were able to make our choice & process the order quickly, with free delivery & 4 free pillows too!
We were offered the Sleep Match service but declined as we were buying for our daughter who wasn’t with us. We were all offered hot drinks while our order & details were processed efficiently & we had a giggle too! Also big discounts in the Black Friday deals! 😀
29 november 2025
Review zonder uitnodiging
Great service in the store helped us…
Great service in the store helped us find the perfect mattress
28 november 2025
Good
Very efficient, comfortable beds, team who put them together very effective and freindly
27 april 2025
Great service.
Everything from entering the store, the staff were fantastic, the prices are very good,we go what we wanted.great
23 november 2025
Review zonder uitnodiging
Helpful salesperson and delivery staff
23 november 2025
Dreamy experience!
Dreamy experience!
We visited the Dreams branch in Milton Keynes to get a new mattress for our new home. Tina was brilliant - offering us drinks and displayed a solid knowledge of the products on offer without trying to steer us in anyway. The Sleepmatch machine in store was incredible and helped guide us to the right mattress for us. Would definitely recommend for anyone looking for a new mattress.
2 november 2025
Review zonder uitnodiging
Initially we went to shop around but…
Initially we went to shop around but the treatment we received at Milton Keynes was superb. We were assessed on the computer and advised which bed would suit us both best. We bought and were given a delivery date. The bed was delivered on that date. It was easy to assemble and I have been enjoying the best night’s sleep ever since. Thanks guys.
24 oktober 2025
Friendly staff and & fast delivery plus…
Friendly staff and & fast delivery plus it’s free !!!
18 oktober 2025
Very helpful sales staff knowledgable…
Very helpful sales staff knowledgable in the product
Delivered in time specified and taken to room and assembled pleased to see delivery driver and mate treated my property with respect by removing there footwear which they had done with out any mention, that I did not expect but did appreciate.
will definitely recommend.
12 oktober 2025
HEAVENLY
I have been exceptionally well advised on my purchase of two single custom made mattresses for an EU king sized bed. They are extremely comfortable from the first night onwards. No more cramps in the legs! DEAMS have done a wonderful job.
11 oktober 2025
Great king sized bed.
Great king sized bed.
Very comfortable.
The delivery was on time.
The men who delivered it out the bed together quickly and efficiently.
They were very courteous.
11 oktober 2025
The professionalism of Dreams lies in…
The professionalism of Dreams lies in its respect for its customers, the quality of its customer service and the success of the outcome it provides. We spend at least a third of our lives in bed and the value of a good night's sleep is incredible. Dreams appear to have recognised that and valued it in their market presentation. I have already recommended Dreams to friends who have tried the others.
26 september 2025
Bed delivery
Everyone was extremely helpful
And the delivery guys were brilliant, really pleasant and nothing was to much trouble for them Thankyou Guys
24 september 2025
Great product and I couldn't fault…
Great product and I couldn't fault customer service or delivery.
19 september 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.