Dreams - Swansea Reviews 

Customer service in store was attentive, but not at all pushy. The communication from store and delivery team was simply outstanding. Product quality excellent.

Great experience at Dreams Swansea, Sue was friendly and helpfull throughout our visit. Helped select the right product for what we required. Can't wait for it to arrive soon.

Fantastic customer service. I couldn't have been happier with my purchase. The staff were great

Guy who served me in the shop itself was very nice, and everything was arranged very quickly. Also free water, which is nice! :)

Delivery was straightforward, and happened extremely fast. Couldn't be happier with the product itself too!

In my opinion it's very good value for money - You use it daily, it lasts for years, and has a warranty!

Staff were very welcoming and friendly couldn’t do enough to help

Great experience the ordering was esey and the delivery great service and costumer service

Great service and the bank holiday deals made the prices really affordable.

The staff were polite, friendly and professional. The sleep matcher machine genuinely helped.
I felt listened to and not pressured throughout my few visits to the store - this resulted in a bed and frame purchase I was very happy and well informed about.

Excellent service- friendly and knowledgable staff introduced us to Sllep Master which quickly identified suitable mattresses, one of which we purchased. Great demonstration of the bases.

From entrance to the store the staff were very helpful and knowledgeable. She helped from the get go and every aspect of our time in the store. From all the helped we did purchase a mattress that was recommended by the sleep machine and the staff made sure we tried and had a good choice to choose from

Fantastic service from the Swansea store. Very friendly and knowledgeable staff who went above and beyond. Nothing was too much trouble.

Fantastic service from Sue in the Swansea Enterprise park store. Ensured we used the electronic mattress checker, which was amazing and we ordered the mattress that was ideal for our needs.

Great service through and through! Not at all pushy and the sales lady Yvonne at the Swansea branch certainly knew her products. Would definitely buy from there again.

Bought a mattress and pillows from our local Dreams store. I was met by a lovely lady, who went through a few choices based on my budget and style preferences. The mattress was booked to be delivered and was delivered exactly on time as promised by two nice guys who asked where to drop off the mattress. Excellent service.

Welcomed at the store by store manager and Yvonne advised on my requirements

Excellent service - helpful advice in the shop and prompt and courteous delivery at a mutually convenient time.

My partner and I just bought ourselves a bed from dreams and we were extremely happy with our experience. Ricky was very helpful from the moment we stepped in the door. I also found the sleepmatch amazing and really helpful!

Mattress is a lot firmer than we expected
Have had to purchase a memory foam topper
We did go on the sleep master machine so I don’t think it’s as accurate as it says

Visited the llansamlet store with my elderly neighbour who wanted to buy a new bed. We were greeted by Yvonne who showed us the many options. We purchased a double divan bed and mattress and were very impressed with the service. Yvonne rang back the same day with a very acceptable delivery date. My neighbour is delighted with her purchase.

Lovely store in Clapham good variety of mattresses talk to Phil knows his stuff very experienced.Also try out the bed machine helps deciding on that final mattress you will definitely buy well done dreams