Brilliant company to deal with, used their Somercotes branch a few times lately for bags of 10mm chippings. Price is good, and the delivery drivers are always friendly and nothing is too challengi... Toon meer
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Lees wat reviewers zeggen
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain th... Toon meer
Bedrijf heeft geantwoord
Great service delivery day as requested , unfortunate vehicle broke down at my address crane blew hydraulic pipe. Had already delivered 2 out of my 3 bulk bags but couldn’t drop the last until fol... Toon meer
Bedrijf heeft geantwoord
Fantastic service from Stephen. We wanted to add a 2m x 900mm breakfast bar to a 12 year old kitchen and Stephen was able to match the base units and worktop exactly, to allow the whole lot to loo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Frank Key builders merchants offer a wide range of building supplies throughout the UK to the Trade & DIY enthusiast. You can find the building materials you need online, available for collection or delivery. See our low prices! If you need the right equipment hire online from our wide range of plant & tool hire.
Contactgegevens
Portland Street, NG5 6BL, Daybrook, Verenigd Koninkrijk
- 01159208208
- www.frank-key.co.uk
4,7
Uitstekend
743 reviews
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The staff are always helpful and they…
The staff are always helpful and they always have what you need
27 december 2025
Antwoord van Frank Key
Hi Daniel, thanks so much for the 5-star review! We're glad our team has been helpful. We look forward to seeing you again soon
The Cook’s Kitchen
From the minute we walked into the kitchen showroom at Frank Keys, Daybrook, Nottingham, we knew we had made the right choice. We were dealt with professionally and not pressurised at all. Our kitchen was designed by Ben, he really listened and produced our dream kitchen. Fitter Richard, Jamie, Kenny and all his team were a pleasure to have in our house. They did an amazing job, overcoming any hurdles quickly. Nothing was too much trouble and they took pride in producing a kitchen of the highest quality. Thank you all. Would highly recommend *****
17 december 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with us, from the showroom to the final installation. Ben and the kitchen fitters will be delighted to know their hard work and attention to detail helped bring your dream kitchen to life. It means a lot to us that you'd highly recommend us—thank you again for your kind words! Enjoy your new kitchen for Christmas!
Good
Overall, pretty good. Driver arrived at a good time, was great at unloading the gear, only downfall is one of my paving slabs in my pallet was broken
5 december 2025
Antwoord van Frank Key
Thank you for the review, the credit for the damaged slab has been processed. Sorry for the issue on one of the paving slabs, we hope the resolution was prompt for you. Hope to see you again so we can make that 4 star into a 5. Merry Christmas.
Staff amazing and nothing too much…
Staff amazing and nothing too much trouble.
Thanks to David in bathroom section, got what I wanted and delivered free of charge.
Amazing experience.
Thanks all 👍
6 december 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience and that David was able to help you find exactly what you needed. We’ll be sure to pass along your kind words to him. Enjoy, and have a lovely Christmas! 😊
The best asset of Keys is Paul Moore
Our point of call at Frank Keys is Paul Moore in sales.
What an amazing guy he is !! His product knowledge and service is to be envied. Paul is always helpful and I hope the bosses at the top realise what an asset he is.
Thanks Paul for your help
Lal and Gerri x
9 december 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you so much, Lal and Gerri, for your kind words and fantastic review! We're thrilled to hear about your positive experience with Paul. He truly is a valuable member of our team, and we’ll be sure to share your feedback with him and the rest of the team. It means a lot to us that you took the time to share your experience. If you ever need anything, don’t hesitate to reach out! 😊
Great service and delivery on time
30 november 2025
Antwoord van Frank Key
Thank you Chris for the 5 star review
Antwoord van Frank Key
Happy Christmas Martin and thank you for the 5 star review.
Superb advice and service from…
Superb advice and service from knowledgeable people. They know their stuff! Wouldn't hesitate to use again.
5 december 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you so much for your kind words! We're thrilled to hear you received knowledgeable advice and superb service. We appreciate your feedback and look forward to working with you again soon
Antwoord van Frank Key
Thank you for your wonderful review! It’s always a pleasure to hear about the exceptional work our drivers are doing. We will pass this on to our transport team.
Very prompt response easy to do the…
Very prompt response easy to do the order, Goods placed in the place as requested.
26 november 2025
Antwoord van Frank Key
Thank you for the fantastic 5-star review! We're delighted to hear that you found our service prompt and the ordering process easy. It's also great to know your goods were delivered exactly as requested. We appreciate your feedback and look forward to serving you again soon
Dream kitchen
We’ve been using Frank Key kitchen fittings for almost six months now, and we couldn’t be happier. The materials are sturdy, high-quality, and have held up beautifully with daily use. They look absolutely fabulous and have added a stylish touch to our place.
We were fortunate to work with Ben who has been so understanding and kind. He tolerated our multiple changes and everything was well within budget. The value we received far exceeded our expectations. Ben was also wonderfully collaborative with our contractor, coordinating smoothly so we didn’t need to worry about a thing. They handled the project seamlessly from their end, which made the whole process stress-free for us.
On top of that, Ben’s customer service has been exceptional—he follows up, checks in, and makes sure everything is working perfectly even after installation.
We truly couldn’t ask for more in terms of product quality, service, and overall experience. Highly recommended!
5 juni 2025
Antwoord van Frank Key
Thank you so much for your wonderful 5-star review! We're thrilled to hear how happy you are with your new Frank Key kitchen.
It is lovely to hear such great feedback on Ben's customer service and attention to detail, he and his team at our Daybrook showroom do provided exceptional service. We pride ourselves on making the process as smooth and stress-free as possible for our customers, and it sounds like Ben and his team succeeded. We'll be sure to pass on your kind words to him.
We appreciate you choosing Frank Key and hope you continue to enjoy your beautiful kitchen for many years to come.
Thank you Stephen
Thank you to Stephen for advising on our most recent purchase - always very helpful, excellent communication and never pushy - we never go anywhere else!
21 november 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you for the great review. We will pass on your kind words to Stephen.
Excellent service
Excellent service. From Stephen in the sales office to Sam the delivery driver. Stephen was so helpful and patient as we weren’t sure on our purchase. Delivery was really quick too.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you for your generous 5-star review and kind words! We’ll be sure to share your feedback with the branch manager and the team. We look forward to welcoming you back in-store again soon.
Unhelpful sales manager
Sales manager not helpful when mentioned same products cheaper in wickes . Not interested in matching prices . Ie charging £2.34 more than wickes ( if using 10% discount card ) . On 1 bag of multifinish!! .. and didn't care when mentioned. Don't get served by him . Other members of the team always very helpful.
7 november 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you for your feedback. We do offer a price matches; however, there are some products where we’re unable to match prices, and I apologise if this wasn’t clearly explained at the time. I’ll be making our team aware of your issue to ensure we communicate this better in the future. We appreciate your kind words about the rest of our team, and I hope their helpfulness can turn this 1-star review into a 5-star experience sometime soon. Thank you for bringing this to our attention!
Very easy to deal with
Very easy to deal with. Hired floor sander and edging sander via online. Collected by my trades person who also got extra sanding sheets. It wasn't a problem, they just called me a few days later to pay outstanding balance over the phone.
30 oktober 2025
Antwoord van Frank Key
Thanks for the 5-star review! We're so glad to hear you found our online booking process easy and that we could accommodate your trades person's needs. Hiring should be a straightforward as possible process. We appreciate your business and hope to help with your next project
Antwoord van Frank Key
Thank you for the 5 star review
Really good service throughout
Really good service delivery man was really friendly and very helpful
3 november 2025
Antwoord van Frank Key
Thank you, and our drives are fantastic with a wealth of knowledge.
Really helpful staff at the Somercotes…
Really helpful staff at the Somercotes branch also not bad prices can’t fault the delivery service used it a lot this year
29 oktober 2025
Antwoord van Frank Key
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our Somercotes branch staff. Thank you for using us this year and great to hear about the fantastic job our drivers are doing. We truly appreciate your continued support and look forward to serving you again soon!
Great service from a great team
Simon and Dan in the office were great. Delivery was when I wanted it and very prompt. Rob the driver did an amazing job of negotiating a tricky windy driveway for us and carefully avoiding power lines etc. Can’t rate them all highly enough. Thank you.
4 november 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Simon and Dan in the office provided excellent service and that your delivery was prompt and exactly when you needed it. Rob is one of our best drivers, we are lucky to have him. It's fantastic to know our team's efforts made such a positive impression. Thank you
Fantastic help from Steve at Frank Key…
Fantastic help from Steve at Frank Key Kitchens, Daybrook Arnold
We can’t praise Steve enough for the brilliant support he gave us when planning our new kitchen. He really took the time to explain the positives and drawbacks of different units so we could design something that suited us perfectly. Nothing was too much trouble — he was patient, knowledgeable, and genuinely wanted to help. A great experience from start to finish!
30 oktober 2025
Review zonder uitnodiging
Antwoord van Frank Key
Thank you so much for your wonderful review! We're absolutely thrilled to hear about your fantastic experience with Steve at Frank Key Kitchens & Bathrooms at Daybrook Arnold. We will pass on your kind words about Steve's patience, knowledge, and dedication to Ben the branch manager. We pride ourselves on providing exceptional support, and your kind words are a testament to that commitment. We're so glad you had a great experience from start to finish!
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