FurniComp Reviews 

216
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... Toon meer

Beoordeeld met 4 van de 5 sterren

Overall pleased with the service, had a fault with part of the item which was swiftly rectified. Units purchased suits requirements and value. Did have to wait a while for stock to become availabl... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to order online, and short delivery date. Kept well informed of delivery date and time. and item was as described. I was pleased with the shoe cupboard but found the instruction difficult to fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Quality shoe wardrobe, packed so well to avoid any transit damage. The young delivery driver was so helpful and kind and efficient too. Absolutely love my purchase its a solid piece of furniture, ve... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 35% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,3

Alle reviews

(216)

74 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Would order again!

Good communication, quick delivery and overall excellent service.

16 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Irene,
Thank you for your amazing review, we're really happy to hear your experience with us was positive :)

Best wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

Excellent Service from start to finish

Good website, prompt delivery especially under the COVID19 circumstances. I couldn't find anybody else to deliver my desk for my home office, FurniComp were excellent in this respect!

15 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi,
Thank you for your amazing review, we're so happy to hear your journey with us went really well.

Best wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

Reliable company with excellent customer service.

Ordered desk on a Friday and it arrived the following Monday. Customer service was excellent. I spoke to someone over the phone a few times. Desk took a while to assemble but was worth it. Excellent company.

13 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Amy,
Thanks for your really kind words and 5 star review. Glad you're pleased with the service and product

Best Wishes
Mohammed

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Delivered within a couple of days despite being in the middle of lockdown. Product great quality. Will use again. Many thanks

13 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Michelle,
Thanks for your 5 star review. We're really happy to know how pleased you were with the product and service.

Best Wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

Totally in love with the side board i…

Totally in love with the side board i bought from furnicom. Excellent value for money

12 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Shona,
Thank you for your kind words, we're so happy to hear you found love in your new sideboard :)

Best wishes,
Mohammed

Beoordeeld met 4 van de 5 sterren

Only 4 stars due to delivery service.

8 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Nigel,
Thanks for your positive review, in regards to delivery that is an area we're always looking to improve. If you need anything in the future please contact us at anytime :)

Kind Regards,
Mohammed

Beoordeeld met 5 van de 5 sterren

Great quality product and looks great

Great quality product and looks great. Easy to build. Customer service by phone and email were very quick to respond as part of the product had been slightly damaged in transit. Mustafa went out of his way to ensure problem was rectified and dealt with the situation and kept me informed.
Thank you

7 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Katie,
Thanks for your 5 star review. We're really happy to know how pleased you were with the product and service.

Best Wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

Excellent product and service

Fantastic service and attention through the whole purchase process. Mustafa replied very promptly to my queries and informed me of any updates on my order right away. The product arrived really quickly (earlier than expected!) and it was exactly what I wanted.
Keep it up! :)

7 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Paula,
Thank you for your amazing review, we're so happy to hear your journey with us went really well.

Best wishes,
Mohammed

Beoordeeld met 4 van de 5 sterren

Great cupboard

I was very pleased with the cupboard I ordered. It was very well packaged when it arrived. It was a good price too. The only slight negative was not knowing in advance when it was due to be delivered. Being told between Tuesday and Thursday wasn’t very helpful

24 maart 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Anne,
Thank you for your positive review, we're so happy to hear you were pleased with the product you received :)

Kind Regards,
Mohammed

Beoordeeld met 5 van de 5 sterren

Really great product

Really great product
My daughter loves it's

7 maart 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Daniel,
Thanks for your 5 star review. We're really happy to know how pleased you were with the product and service.

Best Wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery. Good work

4 maart 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Dear TC,
Thank you very much for your positive feedback. We're very pleased to hear that you're happy with the item you purchased.

We hope to hear from you again.

Best regards,
Customer Service,
FurniComp LTD

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, quality furniture

4 maart 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Dear Sandra Coggins-moreey,
Thank you very much for your positive feedback. We're very pleased to hear that you're happy with the item you purchased.

We hope to hear from you again.

Best regards,
Customer Service,
FurniComp LTD

Beoordeeld met 5 van de 5 sterren

Hall cabinet

Stylish cupboard for hallway.
Plenty of room to store shoes & boots.
Excellent service many thanks.

27 februari 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Dear Stephen,
Thank you very much for your positive feedback. We're very pleased to hear that you're happy with the item you purchased.

We hope to hear from you again.

Best regards,
Customer Service,
FurniComp LTD

Beoordeeld met 4 van de 5 sterren

Great product

Great product, but delivery only gave me an hours notice and small print shows they charge for taking it back to the depot.

13 januari 2020
Review zonder uitnodiging
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Antwoord van FurniComp

Dear Patrick Wallace,
Thank you very much for your positive feedback. We're very pleased to hear that you're happy with the item you purchased. I'd like to apologise for the inconvenience caused with the delivery! Hopefully we can do better next time.

We hope to hear from you again.

Best regards,
Customer Service,
FurniComp LTD

Beoordeeld met 5 van de 5 sterren

I purchased three pieces of furniture…

I purchased three pieces of furniture in October but due to house renovations we didn’t start to build it until last week
One of the units had a panel missing, I phoned the company and there service has been impeccable, the units have now been discontinued but they have went out of there way to source me this panel and have even sent it to me so I can have it built for Christmas
I am over the moon with such service, even the gentleman I spoke to on the phone could not have been any more understanding, I would certainly recommend this company, the quality of there furniture is also to a very high standard and I will be shopping with them again in the near future

22 december 2019
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Jacqueline,
Thank you for your amazing review, we're so happy to hear your journey with us went really well and any issues were resolved promptly :)

Best wishes,
Mohammed

Beoordeeld met 4 van de 5 sterren

Delivery was quick although at a…

Delivery was quick although at a strange time in the evening and didnt arrive til the day after planned delivery. There were parts missing from my sideboard. However, i have replaced these myself as it is too much hastle to get new parts.Overall the unit is great and definately worth the time.

29 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Aftercare

I bought a lot of furniture from this company but had a door that was damaged and lights with a faulty switch and when i informed them they checked everything for me kept me informed and sent me a new door with the switch and the furniture looks fabulous everything was done swiftly and with care and would not hesitate to use them again so if you are interested in anything don't hesitate they won't let you down.

7 november 2019
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Anne,
Thank you for your amazing review, we're so happy to hear your journey with us went really well.

Best wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

Excellent product and good value

5 november 2019
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Dear Derrick Fulford,
Thank you very much for your positive feedback. We're very pleased to hear that you're happy with the item you purchased.

We hope to hear from you again.

Best regards,
Customer Service,
FurniComp LTD

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