The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... Toon meer
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Lees wat reviewers zeggen
Overall pleased with the service, had a fault with part of the item which was swiftly rectified. Units purchased suits requirements and value. Did have to wait a while for stock to become availabl... Toon meer
Easy to order online, and short delivery date. Kept well informed of delivery date and time. and item was as described. I was pleased with the shoe cupboard but found the instruction difficult to fo... Toon meer
Quality shoe wardrobe, packed so well to avoid any transit damage. The young delivery driver was so helpful and kind and efficient too. Absolutely love my purchase its a solid piece of furniture, ve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.
Contactgegevens
UNIT 4, 92-94 Gipsy Lane, LE4 6RE, Leicester, Verenigd Koninkrijk
- 07549818269
- info@furnicomp.co.uk
- www.furnicomp.co.uk
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Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Crap
Bought a bed on the 8th November, was told it was discontinued. It's now 29th Nov and I still don't have my refund. Funicomp said they have sent me my refund and that it's because of my bank (Barclays) as to why I haven't received it. Quick enough to take ya money just not quick to give it back when owed! Will never use this company again.
I am so impressed my 4 door sienna…
I am so impressed my 4 door sienna glass cabinet is so lovely so happy .from the second I spoke to Mohamed till the time Peter the delivery man very happy indeed
Shambolic service
Shambolic service after ordering on 6th October and receiving a damaged part constant emails sent then blaming emails for going in junk folder ! Still waiting for damaged part to arrive. I will never order from this company again shame as good item but customer service is diabolic
Quick delivery but beware of the…
Quick delivery but beware of the quality of the products. Ordered the Roma white Matt sideboards 4 door & 3 door, poor instructions and very poor quality. Looks and feels plastic and not stable. Also drawers won’t open easily, just very disappointed! Such a shame as I Iove the design and was just what I was looking for.
Fantastic customer service
Fantastic customer service. I called to report some handles missing and slight damage on a door, and two days later the replacement items arrived packaged and safe. All completed and looks amazing high gloss unit.
The customer service was just amazing.
Very pleased with my new sideboard and…
Very pleased with my new sideboard and tv stand. Easy to assemble and looks great in my living room
Happy with my product
Happy with my product. Delivered on time and the item was full white gloss all around whereas other sellers don’t offer full gloss items
I was a returning customer to Furnicomp…
I was a returning customer to Furnicomp as I’d had a positive experience with them, not so second time around, I ordered a sideboard which arrived without the 3 doors, I contacted the company who then eventually sent the doors out , but one was badly damaged, I emailed photos of damaged door and they told me they would send a replacement, few weeks passed , heard nothing so I ended up emailing them twice, only to get no response , l left it a few more weeks emailed again , they emailed back with a curt response saying they’d send a door when they could locate one , that was 6weeks ago and I’ve heard nothing more ! Shocking customer service , no communication from them , this is a company I’ll not be returning to and I advise others to be very cautious of them !
Footnote : I eventually received my missing door, albeit months later with no communication from them , has put me off ordering from them again
Delivery drivers refused to take my…
Delivery drivers refused to take my wardrobe upstairs. My husband has arthritis in both his hips & ankles. So it’s gonna be a mission for us to do it ourselves. 2 young men & they were to lazy to do it. Will never order again. My son & daughter were both going to buy from furnicomp I’ve advised them not to bother.
Great product and delivery team
Great product. Kept me informed about the delivery. Helpful driver placed the item inside my hallways for me
Easy to order and great value for…
Easy to order and great value for money. Very pleased with my nest of tables😁
This company is disgraceful
This company is disgraceful. They answer straight away to make a sale but totally ignore you when there's a problem. I've had to perform a chargeback. I do carpentry work and have worked on site for 23 years. This furniture is literally the cheapest quality you can get at an extortionate price. It looks good in the photos but it's awful. It's all scratched, chipped and the wood is very poor quality.
Reported a fault with my dressing table…
Reported a fault with my dressing table over 6months ago and was promised ,it would be sorted and I'm still waiting, for it to be resolved
Lovely sideboard and prompt delivery
Lovely sideboard and prompt delivery. Highly recommend fab service from all staff. Thanks Mustafa, Mohamed and Shaz!
Highly recommended!
Faultless experience purchasing the Essen bed from FurniComp. Delivered on time and easy to assemble. Will definitely be ordering again.
Bought the Cora lamp table in grey
Bought the Cora lamp table in grey. Really easy to assemble and looks great!
Half the price of wayfair!
I ordered the Marble effect tall sideboard. Half the price of Wayfair! For the price I expected it to be flimsy. It isn't. Made in Italy its really good quality. The assembly instructions were pictures only as the writing was in Italian but it was pretty self explanatory. The delivery was as stated and they called me to arrange a time. Really impressed with this company and I'd definitely buy from them again.
Bad Quality Oslo Wardrobe
We bought Oslo 3 Door White & Oak Effect Wardrobe With 2 Drawers and it took us quite efforts to assemble it as the parts/panels are not labled. Then we found the quality of the panels are not very solid :
1. The drawer frames are so flimsy that part 72033 keeps falling off the drawer and the bottom board (part 90696) is so slim that it is not even able to sustain half load of underwears and easily bent
2. The finishing of the front panels (part 631404) are not smooth and bumpy and the painting is quite thin. The left front panel (part 631404) does not fit very well at the bottom and I need to squeeze it in order to close.
Without assembling it, we wouldn’t be able to find the drawer issues. A bit disappointed by the quality for the price we paid. The wardrobe looks now a bit bad with the drawer’s front board off…
Emailed them and also tried to call them a few times but no one answered the phone at all...
I bought and paid for a wardrobe on…
* Updated 16.01.23 re order no 11084.
I bought and paid for a wardrobe on 16/11/2022. I do understand that deliveries may take some time but it has been 7 weeks with no communication whatsoever. I have requested a ball-park delivery date by email, phone and Instagram message and been ignored on every platform. No customer service at all. Very very poor.
*I finally got through to customer services to be told that they don’t deliver to my area so my order was cancelled weeks ago. Very disappointing. At no time was I advised about this. I was never sent email cancellation advice or, more importantly, a refund. The advisor did refund me during my phone call however. Further more, the advisor went on to tell me that I wouldn’t get a wardrobe delivered to my area by anyone due to the size of the item (I’m near Plymouth, in a town not up a mud track. It’s hardly Everest). Funnily enough, I have ordered another wardrobe - same size - from one of their competitors. They will assemble it too. My advice is shop elsewhere and save yourself a big waste of time.
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