FurniComp Reviews 

216
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... Toon meer

Beoordeeld met 4 van de 5 sterren

Overall pleased with the service, had a fault with part of the item which was swiftly rectified. Units purchased suits requirements and value. Did have to wait a while for stock to become availabl... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to order online, and short delivery date. Kept well informed of delivery date and time. and item was as described. I was pleased with the shoe cupboard but found the instruction difficult to fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Quality shoe wardrobe, packed so well to avoid any transit damage. The young delivery driver was so helpful and kind and efficient too. Absolutely love my purchase its a solid piece of furniture, ve... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 35% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,3

Alle reviews

(216)

74 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Will use again

I ordered a TV stand and a nest of tables from FurniComp. The TV stand was delivered very quickly. As soon as I saw how the item had been packaged, I knew that time had been spent to ensure it arrived without being damaged in transit. The nest of tables were also well packaged. Fast delivery, quality products and excellent service. I'd have no hesitation in ordering from them again.

2 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Item arrived damaged with a split panel…

Item arrived damaged with split panels making it completely unusable. Tried to report the fault through online chat and telephone, neither worked. Have emailed to request replacement or return.

Update! Managed to contact company though Instagram. Returned item for a full refund.

7 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and service- would recommend!

I had a great experience with FurniComp and would highly recommend them!

I ordered a sideboard and enquired about delivery times. I received a prompt and detailed response. Delivery was quick and smooth and the sideboard was of great quality as well as good value for money.

Thank you for a great product and fantastic customer service!

11 augustus 2021
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Amz,
Thanks for your really kind words and 5 star review. Glad you're pleased with the service and product

Best Wishes
Mohammed

Beoordeeld met 3 van de 5 sterren

Generally my opinion is quite good but…

Generally my opinion is quite good but why 3 ☆☆☆?
We have ordered shoe cabinet for our newly build porch. Product we got is really great quality. Definitely worth the money. Instructions are simple to read and as you assemble you can feel how well it is made
What let them down is delivery time. We have made the order on December hoping it will come for Christmas but sadly it arrived on late March. We have exchange few conversations on early time re delivery and initially it supposed to arrive i mid Feb. Last few weeks we have tried to contact them with no response till I made case with PayPal to get money back. We get call right after and had product delivered week later.
In overall its quality product but they need to work on delivery

23 april 2021
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Blazej
Thanks for your review, we're glad that you received your product and everything was resolved for you. If we can assist you any further at anytime please don't hesitate to contact us at anytime.

Best Wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

I ordered a sideboard

I ordered a sideboard, it had a March delivery date, was called the day before delivery by someone very polite and helpful to remind me of the delivery and then a call from the delivery driver when he was 20 mins away. The sideboard is beautiful and was easy to put together with clear instructions. All in all a good efficient company experience with excellent customer service, thank you.

8 maart 2021
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Gecko,
Thank you so much for your kind words and 5 star review. We're really pleased your experience with us was perfect.

Kind regards,
Mohammed

Beoordeeld met 5 van de 5 sterren

all over brilliant

all over brilliant - thank you !

7 maart 2021
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Martin,
Thanks for your 5 star review. We're really happy to know how pleased you were with the product and service.

Best Wishes,
Mohammed

Beoordeeld met 4 van de 5 sterren

Slow delivery but lovely product.

Changing my review as I was waiting for my delivery for quite a while longer than expected but considering covid and Xmas delivery it is fair enough.
I contacted them on the phone and they said it had been despatched that day. Arrived shortly after.
Very well packaged/protected in the box. Gorgeous white gloss nest of tables, very sturdy and go lovely with our furniture.

7 december 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Lucy,
Thank you so much for your positive review, we're really happy that your item met your expectations and matches with the rest of your home :)

Kind Regards,
Mohammed

Beoordeeld met 5 van de 5 sterren

Brilliant Service

Saw a desk I wanted on their website so rang them up to check if delivery was still as stated. Gentleman on the phone said that he would check the stock in the warehouse and would ring us back. Received return call within an hour confirming availability so we ordered on line and received the desk the next day. First class service so would definitely use again.

3 juli 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi John,
Thanks for your 5 star review, we're glad our service and prompt delivery made your journey with us really smooth.

Best wishes,
Mohammed

Beoordeeld met 4 van de 5 sterren

Good and value for money

Received a kitchen sideboard pretty quickly, very well packaged, easy to assemble (instructions much better than Ikea), result was very good (definitively looks more expensive than it is). Happy with customer service as well. Would recommend

22 juni 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Nick,
Thank you for your review, we're so happy the item met and surpassed your expectations at every point.

Kind Regards,
Mohammed

Beoordeeld met 5 van de 5 sterren

Brilliant customer service!

Ordered a desk online after seeing it advertised on Instagram. Dispatched on time by Furnicomp but a slight delay on delivery due to the courier. I contacted Furnicomp whilst waiting to voice my concerns and their customer service was second to non, Mustafa was very helpful. When my order arrived it was packaged so well (never seen a furniture delivery packaged so well!) Would recommend Furnicomp and will definitely be purchasing from them again. 😃✅

18 juni 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Lauren,
Thank you for your 5 star review, we're really happy to hear we were able to provide the best level of service and resolve any issues. We also do pride ourselves on how well we package our furniture :)

Best wishes,
Mohammed

Beoordeeld met 1 van de 5 sterren

No goods received and no response to…

No goods received and no response to emails, calls, text. Not happy at all will not recommend

15 juni 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Michelle,
We're really sorry about the experience you had with us. If you have any outstanding issues which need resolving please do not hesitate to contact us.

Kind Regards,
Mohammed

Beoordeeld met 5 van de 5 sterren

Excellent Company

We ordered a high white gloss sideboard and couldn’t be happier. The package arrived in 2 deliveries but the communication was fantastic. The packaging is fantastic and doesn’t leave anything to chance with damage. Build was straight forward and very good quality. High recommend and will definitely use again.

6 mei 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Stuart,
Thank you so much for your 5 star review and kind words, we really appreciate them. We're also glad that your whole journey with us was smooth and you were satisfied with everything :)

Kind Regards,
Mohammed

Beoordeeld met 5 van de 5 sterren

Quick & Easy Service

Easy process to deal with, and during Covid-19 delivery still arrived really quickly. Had a query a month later, spoke with Mustafa and query resolved immediately. Definitely recommend

29 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Ed,
Thank you for your 5 star review, we're really happy to see that we were able to resolve any query promptly.

Best wishes,
Mohammed

Beoordeeld met 5 van de 5 sterren

An absolute pleasure to deal with

An absolute pleasure to deal with
Delivery was very quick
Highly recommend

27 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Scott,
Thank you for your kind words and amazing review. We're really happy that the service and product was exactly to your expectations :)

Best Wishes,
Mohammed

Beoordeeld met 4 van de 5 sterren

Lunar desk

Great desk, excellent customer service.

23 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi Fiona,
Thank you for your positive review, we're really happy to hear your desk and the service you received met your expectations

Kind regards,
Mohammed

Beoordeeld met 3 van de 5 sterren

The delivery was fast and communication…

The delivery was fast and communication excellent but was a little disappointed in the sideboard the shape was like the picture but the colour was not it looked like a high bright white gloss in the picture but unfortunately it was a dull gloss and off white almost like a cream compared to what it was on the picture how ever the grey colour on it is the same as the picture just a shame it was not bright white and high gloss would have looked stunning just like the pictures.also when we had put it together it’s very strong and stable so positives and negatives wanted to order more but due to the colour I won’t be.

20 april 2020
Review zonder uitnodiging
Logo FurniComp

Antwoord van FurniComp

Hi,
Thank you for your review, we're really sorry about the issues you faced during your journey with us. We try and be as accurate with the pictures and descriptions. If there is anything we can do, please do contact us at anytime :)

Kind Regards,
Mohammed

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