Futons 247 Reviews 

The mattress is fantastic, the communication was first rate and delivered exactly on time. I’m very happy with my purchase.

I ordered a bed frame and arranged to have it delivered on a specific date a few weeks out when I moved into my new flat. Peter was fantastic to communicate with and a great help during the delivery, I am very happy with both my purchase and the entire experience! Thank you Peter :)

This has been great company to deal with. Everything from my order, till delivery was very orderly organised. I even made some last minute changes which were accepted very politely and delivery was made on time. Futons are very nice and comfy to sleep. Thanks

I ordered a futon just before their Easter shut down. They made the effort to go in and get it sent to me despite their holiday. Brilliant attention to customer service and communication. The futon is also great quality and I will be returning to buy tatami mats eventually.

Excellent service , personal and helpful from beginning
to delivery.

Thank you.

Lovely service, they built my for me free of charge and delivered to my 1st floor flat no trouble! Very happy with my karup sofa.

Very friendly and effective. All questions answered quickly. Positive experience

Recently purchased some products from Futons 247. The transaction was smooth and the communication was excellent. The items were delivered quickly and efficiently. Unfortunately, I was not 100% with the items I recieved and emailed Futons 247 to explain why. Peter was quick to respond and offered a few solutions to try and remedy the situation. I was keen on returning the products for a full refund and this was granted without question. Peter was keen to find a resolution and it is obvious that customer satisfaction is his/the companies priority. This is refreshing when so many others put profit and sales over customer relations. I would not hesitate to purchase from Futons 247 again.

I am currently waiting for my items to be collected and have been called by the collection company to arrange a suitable date and i'm awaiting a full refund. I can't fault the service.

When I phoned asking about specific items you spent time really dealing with it. Very helpful. Prompt delivery. Good communication from the delivery team. Am very happy with the futon. I wanted one that was chemical/off-gas free as I am sensitive to this- I was helped with this on the phone and am very happy with the end result.

Super brilliant product and service. Peter was fantastically helpful on the phone to answer all my queries.

Useful initial discussion about size and usage, then delivered pretty quickly once ordered.
Futon looks and feels well made, obviously it's early days but it's comfortable to sit on and feels firm enough for a good nights sleep!

Excellent range of options on their website. Really good communication. Delivered on time. Quality seems excellent. The futon is exactly what we'd been looking for.

Shopping experience, product knowledge, & delivery were all fab!

Excellent communication, great product, good price. Ordering process was smooth, delivery in good time and definitely the most comfortable futon mattress I’ve ever slept on!

Very helpful service … good honest advice over the phone and helpful updates on the delivery

Fantastic customer service, from the first call of enquiry, to delivery. A small family business that pull out all the stops so that you have a great product and a great buying experience.

Peter was very helpful and helped me with an exchange over the Xmas period, highly recommend.

Best customer service experience I've ever had! Excellent quality futon bed roll. 5 stars all round! I had last minute Christmas guests and needed to organise last minute sleeing arrangements. After reading the reviews for futon247, I decided to call to ensure the futons would be delivered in time for Christmas and Peter was SO helpful and kind and reassuring. As promised, my 2x monk futon bed roll arrived the next day, delivered by Peter himself! I was completely blown away! THANKS so very much Peter for being an absolute legend - you ROCK! You singlehandedly saved Christmas for my family and I. My guests slept so well and gave the futons 5 stars for comfort🌟 🌟 🌟 🌟 🌟

We are delighted with our new futon. It looks great and our guests are sleeping comfortably. We were able to discuss delivery personally with Peter, who was very helpful and made sure it arrived on time for Christmas.