Global Penfriends Reviews 

101
TrustScore 2 uit 5

1,9

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Beoordeeld met 2 van de 5 sterren

I had my account closed because I am residing in a mental hospital. This is not explicitly forbidden, but prisoners are which I understand. But I felt offended by the curt questions they asked me in a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I got in, I searched for matching profiles, found a promising candidate after a little bit-- and it turns out this is one of 20% of members I am not allowed to message. No explanation. Something is ju... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Be very careful if you are a woman and ask for penfriends of both sexes. Two men wrote to me and both were scammers. One was detected very quickly but the other I wrote to for two months before he a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I've been using the site for a week and I'm deleting my profile. I'm not satisfied with how it works; there are much better pen pal clubs out there.

Bedrijfsgegevens

  1. Sociale club

Informatie afkomstig van verschillende externe bronnen

Global Penfriends Internet Friends Club specialises in Postal and Epals from all around the world. Our members are genuine people of all ages, looking for international friendship. It is free to register and create a Profile. We have penpals from al...


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

101 reviews

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1,9

Alle reviews

(101)

44 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Don't waste your time. Unhinged mods, flakey members.

The people or persons who run this site are unhinged and very rude. I'm assuming it's one person because anything takes forever. Weeks to get a profile approved, days to get a photo approved, etc.
I payed for an account and had it for months before getting a random message one day from said mod demanding I send a picture of a utility bill to "confirm my location." That seems super sketchy to me and I refused to do that so my account was locked/removed.
I'm honestly more upset I can't just get a refund than anything. The site is clunky, poorly made, poorly maintained. It's really just a quasi-social media site that pretends to be something deeper. 99% of people you interact with don't want to exchange physicals letters, they want to send e-mails or messages through the site. The majority of them seem to be fishing for attention, same as any other social media site. Most will randomly stop talking to you. Several obvious scammers interacted with me while I was on the site and all the apparent "safety nets" the site claims don't seem to work in practice. I guess the "18 year old Russian girl" sending me Telegram requests didn't have to scan in a utility bill like I was ordered to.
Letter writing is dead, this site might as well be. Don't waste your time and certainly don't waste your money.

21 augustus 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for sharing your feedback. We’re sorry to hear you had a frustrating experience.

To clarify, we only request additional verification in rare cases where there are inconsistencies in the profile information. This helps protect the community, and when verification is declined, we cannot keep the account active.

Please send us the profile name to our support email if you feel there is a non genuine profile that needs investigation. That is why we have support. Social websites will always have profiles that will be reported and removed - that is part and parcel of these clubs.

Profile and photo approvals usually take less than 24 hours, though delays can occur during high-volume periods. We continue improving these processes to keep them running smoothly.

Scammers are removed as soon as they breach our terms, and we encourage members to report suspicious behaviour so we can act quickly.

Regarding letter writing — it is very much alive on our platform. Members have logged over 40,000 physical letters sent this year, and many enjoy traditional mail alongside online correspondence.

Our aim is to provide a safe, genuine environment for people who value meaningful friendship and communication.

Beoordeeld met 1 van de 5 sterren

They want you to send your address on a…

They want you to send your address on a bill from your address to prove you live at your address. I committed to only receive emails so it’s not like they have my address anyway.

They only asked for it after they locked my account because I traveled outside the country. I also used a fake name as suggested by the app. So I’m not sure how they’ll prove it’s even me. It feels like a scam. I’m not sending my mail. That’s ridiculous. I would NOT recommend. Poor customer service.

13 september 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your review. When profiles are repeatedly blocked and/or reported, and we cannot verify their authenticity, we request additional information. This process is clearly outlined in our site terms.

We have two main ways to verify a profile: we may request a photo, or we may ask for a utility bill if there are concerns about a member’s stated location.

In your case, we required a utility bill to confirm the location. We always encourage users to remove any private information they do not wish to disclose (such as last name, street name, or house number). The only details we need to verify are the town and the country.

Alternatively, we can remove an unverified profile immediately. This is the simplest option, and it would likely result in fewer 1-star reviews on Trustpilot. However, these reviews from users who are uncomfortable with our safety standards have become something of a badge of honour. Our priority is maintaining a safe community, and we want members who appreciate the benefits of a platform that takes their safety and the integrity of our penpal community seriously.

Beoordeeld met 5 van de 5 sterren

A great experience

Yes, there are unfortunately some scammers there and some men that use the site for flirting, but I found them easy to identify.

Because of the scammers, I would not recommend this site for children og teens.

I have gotten several nice panpals from different parts of the world. We exchange stories, cultural diffrences, recipes, travel recommendations ect.

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for sharing your experience. We’re very glad to hear you’ve made genuine penpal connections and enjoy exchanging stories and culture with people around the world.

You’re right that, like any online platform, scammers can appear — and we remove them as soon as they breach our terms. We also take children’s and young adults’ safety very seriously. Members under 13 cannot upload photos of themselves, and members under 18 can only communicate within a two-year age range on either side. We’ve also added an additional layer of protection for younger adults up to age 25, where members over 40 cannot initiate contact with them.

These rules help keep the experience safe and age-appropriate across the platform.

We appreciate your balanced feedback and are pleased that your positive connections have been valuable.

Beoordeeld met 2 van de 5 sterren

I made contact with 2 penpals and wrote…

I made contact with 2 penpals and wrote them good first messages.
Did not get a reply until 5 weeks later and that's fine.

But I cannot log in, I cannot contact G
Pf and I think computer is telling me that the incoming messsage cannot be verified. So I am left feeling the sender must feel 'ghosted'! It's not right.

Is it Gbf or computer?

20 juni 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Sorry we took so long to get back to you. In future just send us an email to admin@globalpenfriends.com. We have reset your account and sent you an email. Let us know how you get along.

Beoordeeld met 2 van de 5 sterren

My reviewing in Global Penfriends

Same as Just a Scottish girl situation. I can said this website is so stupidly. They enforce me need to upload the prolife of myself. So do i, i upload my friend but they don't accept this, they want to force me to upload my face. Does this affect to them ? I'm uploading an original and real prolife. Global Penfriend accusing me is upload fake images. But these images is my favorite characters. I want noticed Global Penfriends sometimes is quitely useless too !
About friend that i have some good personal friend and they enjoyed to contact me too :-)

16 juni 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your review. We take site security seriously. In cases where we need more information or we cannot verify that the profile is genuine, we may ask for more information or proof of photo. If a photo is found on google or social media we will ask you to prove that it is actually yours.

Beoordeeld met 1 van de 5 sterren

The mods dont even care about approving accounts or not

BRO, the mods dont care fr if you want your account to be approved, like bro i waited 1 day and it still hadnt approved, "wE tAkE 2-10 hOuRs to AppRoOOoOvE YoUr acCOuNT" like seriously shut up

18 mei 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Please let us know your profile details and we will look into this.
Send us a support email.

Beoordeeld met 1 van de 5 sterren

Profile gets deleted

Same thing happened with me, as other reviews mentioned.
I have tried creating an account multiple times, but the profile gets deleted without any notification. Just when you try logging in, you get the error that the profile does not exist.
No reply to emails either.

12 mei 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

We have reset your profile. You created a profile that shared a tainted IP address. We have allowed the profile and ask that you do not use a VPN in case this happens again. Our security is tight to keep scammers away. Unfortunately we sometimes register a false positive.

Beoordeeld met 1 van de 5 sterren

WTF...

I was banned for "talking about Genitals" when infact I was talking about Circumcision in the context of converting to Islam.

18 april 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Your penpal likely reported you for this conversation and admins verified that the conversation was not suitable. Send us a support email and we can investigate further.

Beoordeeld met 2 van de 5 sterren

Warning to women about unscrupulous men using the site.

I am female. I recently went on to Global Penfriends and have been contacted by a number of nice people, including a lady from France to whom I have written back. All good.

However, I wish like to warn other female users that some of the men on this site are using Global Penfriends as a dating platform; that you need to be extremely careful.

So I am sharing my experience.

I was contacted by a man in the United States. He sent me a message but his profile had no photograph and contained just scant details. So I was cautious and initially left it.

After a few weeks, I felt that I should at least reply briefly out of politeness.

After a reply, he encouraged me to come off the site the day after I messaged, he wanted me to use email, then WhatsApp. I didn’t see the harm at first because I can easily block him and I simply wanted to chat about cultural differences.

Unfortunately, his behaviour soon became really unsettling; intrusive, intense. Without my consent or encouragement, he sent me long emails telling me what to do about my health, he put money into my PayPal account using my email address without my knowledge /consent, he pressured me frequently into doing video calls when I didn’t want to and wrote me poetry. All of it unsolicited.

I was unsure what to do, he was nice to talk to and we’d had some longer chats.

However, within days, his manner quickly changed to being aggressive; his tone was demanding, controlling.

He then bizarrely started attacking me in different ways eg. suddenly accusing me of being intimate with my long term friend. He also pretended to be a criminal when I asked him about his past as a “joke”.

He abruptly then cut contact with me after just a week because he said I was still wearing my wedding ring.

He told me repeatedly I was a liar- that I should not have placed my marital status online as divorced, despite being only three months away from being legally divorced.

Global Penfriends is not a dating site. I wished to keep some more detailed information private as my right. I’m looking for penpals only.

He attempted to extrapolate many details about my personal life which he later weaponised and used to devalued me.

Behaviour like this is not only disrespectful, but could cause real harm.

Please be aware that there are toxic, predatory men using this platform as a method to target women they see as vulnerable or attractive.

I have made a complaint to Global Penfriends and given them the man’s details.

This individual also stated that if a girlfriend treated him badly, that he would kill her. I’m not sure if this was a literal or empty threat. But a frightening red flag.

I would caution women to be vigilant; do not to reply to any messages where there is no photograph or further details about whom they are contacting.

This man did have a job as I checked out who he was online. He didn’t volunteer any details though at first - I had to research him.

His behaviour was raptorial; it bordered on harassment then suddenly became attacking, critical and withdrawing for reasons which are clearly possessive in nature. This all happened within a week.

Obviously I was naive. But initially he was good to talk to, had a professional job and was interested in sharing US/UK culture.

His hidden agenda only revealed itself later with all the hallmarks of grooming. I found his behaviour truly scary; I blocked all contact afterwards.

My recommendation would be not to go off-line whatsoever if requested until you know the person well and trust has been established. Stay in the website chat board for safety.

I made a Goliath sized mistake thinking that he would just be wanting to chat. He was using the site to date, obviously looking for a relationship.

After a video call, he realised that I just wanted to be friends only ( as I stated), and that I was not attracted to him. He became aggressive, undermining, he weaponised my personal information and sent me a ghosting text message.

So this is to warn women on the site please be careful and not to engage offsite with men they have just connected with or are unsure of.

I do not blame GPF at all as a company; I chose to leave the site for contact.

However, I think photographs should be mandatory for over 18’s and careful checks made on users that they are not using the forum primarily as a dating site.

8 april 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your review. Sounds like you met a penpal that was not genuine. In these cases we would suggest blocking and reporting.

Our advise to anyone that uses the site is to keep the conversation on site until trust has been established. Ensure that you ask lots of questions in the trust building phase and do not give out your private contact details until you are sure that this person is trustworthy and genuine.

We provide an internal messaging system on the site to allow users to get to know their penpals in a safe and secure manner. At the end of the day - we have to let adult penpals decide when they are ready to exchange details.

We cannot make photos mandatory as some users would like to maintain their anonymity during the trust building phase and we respect that choice.

I hope you found some good penpals.

Beoordeeld met 1 van de 5 sterren

This site is an absolute joke

This site is an absolute joke. Signed up, followed all the rules, waited 24 hours for approval, and then got banned for no reason. No warning, no explanation, nothing. Tried emailing them, but the admins act like they’re gods who don’t have to answer to anyone.

It’s clear they don’t actually want people using their site—just a bunch of control freaks banning whoever they feel like. If you enjoy wasting your time and being treated like garbage, go ahead and sign up. Otherwise, avoid this place like the plague.

10 maart 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Please send us a support email and we can investigate. We usually have a good reason for not approving a profile but we sometimes do make mistakes and block genuine profiles.

Global Penfriends registration is heaviliy administrated - we check everything, location, IP, language, photos - we only want the best profiles to provide a quality penpal site.

We will remove profile that do not fill out forms completely. We remove many profile applications that do not fit our high standards.

Beoordeeld met 2 van de 5 sterren

Only getting 2 stars because I've met…

Only getting 2 stars because I've met some nice female friends but I paid for the premium because I couldn't friend any more people and they haven't upgraded anything but it says I'm premium. I'll cancel soon but I'll say it's a scam

1 maart 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your reply. Glad you made some nice female friends on the site. Thank you for supporting the club.

I'm not sure what you were expecting - our club is mainly a platform to find penpals in a safe and secure manner. Again, glad you found penpals!

Beoordeeld met 3 van de 5 sterren

Is this a trick?

The website states that if you're a free member, you won't be able to get in touch with 20% of the people you try to contact. I have no problem with that. However, I was refused contact with the very first person I wanted to write to and am wondering whether this was a trick to ensure you pay to become a full member.

28 januari 2025
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your feedback. We allow members from all over the world to connect for free, and we work hard to keep the platform accessible to everyone. Members who choose to support the development, hosting, staffing, and ongoing improvements of the site do receive additional benefits, but free accounts still have broad access.

Free members can contact around 80% of all profiles. The remaining 20% are restricted at random — not based on your profile, location, or who you choose to message. It was simply coincidence that the first member you reached out to was in the restricted group.

If you continue exploring and contacting profiles within your age and gender settings, you will find that 4 out of every 5 profiles are available to you.

We appreciate you giving the platform a try and hope you enjoy connecting with new people.

Beoordeeld met 1 van de 5 sterren

Experiencia decepcionante y poco profesional

Contraté una membresía de 6 meses con Global Penfriends, emocionado por la posibilidad de conectar con personas de otros países y practicar mi inglés. Sin embargo, mi cuenta fue bloqueada apenas cuatro días después de haber pagado, sin previo aviso ni una explicación clara.

Inicialmente, el equipo de soporte afirmó que la razón del bloqueo era "scamming", pero luego cambiaron la justificación a "demasiados reportes". Estas inconsistencias son preocupantes, especialmente porque no se me proporcionaron pruebas de las acusaciones ni se me dio la oportunidad de aclarar o apelar la situación.

Cuando intenté resolver el problema, el equipo fue tajante al decir que no me otorgarían un reembolso. Solo pude recuperar mi dinero a través de un reclamo con el intermediario de pago. Lo que es aún más desconcertante es que después de iniciar el proceso de reembolso, recibí un correo por parte de Global Penfriends que parecía una táctica intimidatoria para que retirara mi solicitud. Esto me pareció poco profesional y poco ético.

En resumen, mi experiencia con Global Penfriends fue decepcionante. La falta de transparencia, la gestión inconsistente de las cuentas y el trato hacia los usuarios no cumplen con las expectativas de un servicio de pago. No recomendaría esta plataforma a nadie que valore la seriedad y el respeto como cliente.

1 november 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for sharing your experience. We understand how frustrating it can feel to have an account restricted, and we would like to clarify how our process works.

Accounts are only blocked when our system detects activity that strongly suggests the profile is not genuine or when we receive multiple independent reports that align with our internal findings. In these cases, we are unable to provide further personal details about who reported the profile, as this would breach member privacy. We do not block accounts without a clear basis.

The reason for restriction does not change; however, the wording may differ depending on whether the decision was triggered by automated detection or member reports. Both point to the same underlying issue: the profile could not be verified as authentic.

Regarding the refund, our policy is that memberships remain non-refundable once activated, except when required by the payment provider. When a dispute is opened, our system automatically sends a notice confirming that the account will remain locked during the investigation. This is a standard security step and not intended to be intimidating.

We aim to treat all members fairly and maintain a safe environment for genuine friendship. While we regret that your experience was disappointing, we stand by the decision made based on the information available at the time.

If you would like further clarification privately, our team is available at admin@globalpenfriends.com.

Beoordeeld met 5 van de 5 sterren

Made a wonderful penpal

Made a wonderful penpal, would rate this site 100000 if i could.

14 december 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

Fantastic to hear, Happy penpalling!

Beoordeeld met 1 van de 5 sterren

A disappointing and frustrating experience

I am an aspiring English teacher, and in August 2024, I began a CELTA (Certificate in Teaching English to Speakers of Other Languages) course. As part of the program, teacher trainees are required to conduct nine classes under the supervision of a tutor. One of my students, a 21-year-old Korean, excelled in listening, speaking, and reading but struggled significantly with writing—a common challenge, as writing is often the most complex language skill to master. To assist him, I explored online platforms to connect him with pen pals and discovered Global Penfriends.

I registered on Global Penfriends on September 27, quickly familiarized myself with its features, sent a couple of messages to other users, and stopped using the platform after two days, as my primary goal was simply to understand how it worked—not to find pen pals for myself. However, three months later, a woman my age contacted me through the platform, asking for help with her Italian (my native language). We exchanged a few messages, and I offered to practice with her. Surprisingly, a few hours later, my account was blocked.

I emailed the support team to request an explanation and, after four days without a response, sent a follow-up email. Eventually, I received a reply instructing me to send a photo of myself standing in front of a mirror, with both hands visible, holding a sheet of paper labeled "GPF." To comply with their request, I provided the photo but wrote "GPF" on an envelope I had recently received, which bore my full name, thinking this would further validate my identity. Shortly afterward, my account was reinstated—but all my posts had been deleted.

In addition, I received an email from the administrator with a series of strict instructions: I was required to use profile photos that had never been uploaded anywhere else online (e.g., not the ones I used on Facebook or X) and was warned about behaviors that could lead to permanent account removal—despite having never engaged in such actions. Frustrated by the excessive demands and lack of clarity, I requested the immediate deletion of my profile.

Based on my experience, I strongly advise researching Global Penfriends before using the platform. My story is not unique, as it seems the administrator frequently removes accounts without clear justification, leaving users with unnecessary inconvenience and frustration.

28 november 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for providing this review. This is a fair an accurate account of what took place.

We are sorry for the inconvenience that resulted from our request for further information to satisfy if your profile was genuine. I actually would have thought that users of the club appreciate this.

I am not sure exactly why your messages were removed. This does not normally occur unless the profile was contacting users that they should not have access to (for example date of birth was incorrect and able to contact minors etc) I am not saying this was your case.

We are just trying to provide good quality profiles and sometimes we need more information. Sometimes we are overzealous and remove data / profiles that shouldn't have been removed. This happens and we are always working to improve our practises and staff training.

I hope you understand that if we reverse search and find your image on google (or facebook etc) We must request a unique image to verify that you are in fact the owner.. this is standard practise and will not likely change.

Apologies again for the bad experience. I hope your student had a better one. We have lots of students on the site finding language partners - the feedback we receive is usually positive.

Beoordeeld met 1 van de 5 sterren

Be very careful

Be very careful - it’s easy to be misled - I think there are some nice people on there but not my experience. I got a great conversation going then the guy asked me to get Telegram for ease of communication- two days later clearly a scam . Another one lit up red - advised to delete was using as a dating sight. Very disappointed and frankly frightened wouldn’t touch them with a barge pole. Thankfully not on there long enough to have issues with them taking my profile down just canx subscription and got off there. I thought I had really met someone fantastic so very upset but he was clearly scamming me.

7 november 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your review. This is a great example of why we tell users to build trust on the platform before sharing any private contact details.

Glad that we managed to identify individual using the site as a dating site before you realise - this is postive and shows our system is working.

Best of luck with your penpalling endeavours. Do not give up - there are many great penpals out there!

Beoordeeld met 4 van de 5 sterren

Been contacted by real people here

Been contacted by real people here. Only one of these so called penpal sites i have used that have not been taken over by scammers. Also the only one nice people actually have responded to my messages and wanted to exchange communication. When I read the bad reviews here, figured it would be just like the others I have tried, but so far, so good.

20 oktober 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your review. Always happy to see a postive review on trust pilot!

Beoordeeld met 1 van de 5 sterren

I had a scammer girl who I reported

I had a scammer girl who I reported, but they just say the profile looks innocent. This is an awful site!

15 september 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your review. We allow users to report profiles but our admin team will have the final say whether a profile is removed. Perhaps we did not have the full information.

Beoordeeld met 1 van de 5 sterren

If I could give them "0" stars...

If I could give them "0" stars, I would. I had an account for about a year, no problem, made some nice friends that I chatted with online. For no reason, they shut my account down. They asked for verification with a utility bill, which I sent; a picture of me holding a sign that said "GPF" which I sent and then suspended my account anyway and still took money out of my account for the monthly membership. They grilled me about my use of a second email (which was an updated email for the account), but apparently still didn't believe I was who I said I was even after I jumped through all their hoops to verify my identity. I wouldn't care except I lost all my messages from my online friends that I had been chatting with for months. I should have downloaded them, but I never thought they would just pull them off like that. They were quite nasty to me and I would never use their site again. Awful business and awful customer service.
12/12/25: I read the business's response. Again, awful business and awful customer service. Since I left this review over a year ago, I've found a better penpal site, lovely, helpful and full of international contacts with a lot of choices. I hope GPF goes out of business. The sooner the better.

5 september 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

Thank you for your review. We are not your average penpal club. We are very picky with who we let in. We will not accept profiles that appear non genuine or are unable to provide correct documentation when requested.

We are sometimes overzealous with our profile administration - we are prepared to break a few eggs to ensure our site is free of scammers and spammers. If we make a mistake we will usually try to correct it. I see this is your first review and only review on trust pilot - we would be suspicious about that also - We analyse everything and sometimes people dont not like the conclusions we make.

Beoordeeld met 1 van de 5 sterren

GlobapPenfriends Mistreats its Users

I had made some friends on this website and was chatting to them exclusively through the website. With no warning, explanation, and for no good reason my profile was taken down. I tried reaching out for an explanation but was just ignored. I haven't been able to get in touch with my friends, because I am blocked from making an account on there. :-(

5 september 2024
Review zonder uitnodiging
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Antwoord van Global Penfriends

We thank you for your review and feedback. We do investigate and remove profiles that are not suitable for the club. Any anti social behaviour is not tolerated and will lead to profile removal.

Once flagged as unsuitable, its likely your email is blocked and the club will be using their valuable time on helping the club members that are more suitable and interested in meeting international friends from all over the world by email or post.

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