Global Penfriends Reviews 

101
TrustScore 2 uit 5

1,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I had my account closed because I am residing in a mental hospital. This is not explicitly forbidden, but prisoners are which I understand. But I felt offended by the curt questions they asked me in a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I got in, I searched for matching profiles, found a promising candidate after a little bit-- and it turns out this is one of 20% of members I am not allowed to message. No explanation. Something is ju... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Be very careful if you are a woman and ask for penfriends of both sexes. Two men wrote to me and both were scammers. One was detected very quickly but the other I wrote to for two months before he a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I've been using the site for a week and I'm deleting my profile. I'm not satisfied with how it works; there are much better pen pal clubs out there.

Bedrijfsgegevens

  1. Sociale club

Informatie afkomstig van verschillende externe bronnen

Global Penfriends Internet Friends Club specialises in Postal and Epals from all around the world. Our members are genuine people of all ages, looking for international friendship. It is free to register and create a Profile. We have penpals from al...


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,9

Alle reviews

(101)

44 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Globalpenfriends website ask for my…

Globalpenfriends website ask for my Utility bill after i log from different location,hey do they never heard about VPN,if will give my utility bill i will give all my privacy on their plate ,how weird is that Sally? they know what they're into,they sell your info to third parties after they gather enough info about you.

1 september 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

If you are using a VPN, we may ask for a utility bill to help verify your location. This is a great way to weed out obvious scammers.

We do not sell any information - we simply do not have the volume of data to be engaged in this and it would go against our own strict terms and conditions.

Beoordeeld met 2 van de 5 sterren

Thank you for replying to my customer rating and satisfaction survey for Global Penpals. "So sorry" is appreciated but what can be done about these fake people who use this site as a opportune sight?

This originally was supposed to be a non-romance site. I was on it for less than a year but found the men were strange to say the least. Also one Aussie from Perth was using the site in fraudulent ways. He lied about his picture, his background and his "so-called" connection with the United States. I should have reported him but just wanted to quit the site immediately.

16 augustus 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Thanks for the review - so sorry that you met a non genuine penpal - hopefully this was a once off.

Always use the club to build trust in your new penpal.

Beoordeeld met 3 van de 5 sterren

That's an awful site

That's an awful site. First a penfriend is interested in you, says nice words, supports you, and then... Loses his or her interest. No matter Brazil, Turkey, Mexico it is all the same. They just pierce your heart these awful "penfriends"

23 juli 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

This unfortunately happens and our suggestion woudl be to keep on reaching out - You only need one great friend or penpal to make up for 100 useless ones. Our site has many penpals looking for genuine friendship - just keep reaching out.

Beoordeeld met 1 van de 5 sterren

Very suspicious

Very suspicious… they asked VERY detailed information they wanted your specific address, asking city and country is understandable BUT wanting someone’s specific address and even post code is VERY dreadful and without giving them guarantee that this personal information is safe is also a huge red flag… I still don’t understand why would this site need this type of personal information.

17 juli 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Providing your postal address is not a requirement of our club. Perhaps you have us confused. Send us a support email and i can help explain. Basically there is an option to add a postal address if you want to register for surprise mail. This is optional but perhaps you did not see the heading.

Beoordeeld met 1 van de 5 sterren

i used that site for years and payed…

i used that site for years and payed the admin is very stubborn and think he is god
he is unfair
arogant not helpful
there just delated my account for a silly reasion
saying people blocked me
i didn't do anything wrong or bad
but i think the admins don't like germans
very strange

30 juni 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Running a penpal club is difficult - our admins are constantly being having their skills updated to refresh on the latest functionality and requirements for the site.

Payment on Global Penfriends does not give anyone a free pass. All members must adhere to the terms and conditions which are largely based on not using the site as a dating site, not being a scammer and not sending spam mail.

Our admins are just people and they try to keep maintained to the best of their ability.

Beoordeeld met 1 van de 5 sterren

Creepy user interactions, admin team do nothing to help

This platform seemed like a great idea as someone who wanted to try to make some new friends online.
However, I encountered a user who was frequently trying to contact me, insisting that we take our conversations off the website before even introducing themself and proceeding to send me up to 3 messages per day, despite me never replying. After notifying the admin team of this user, since I felt quite uncomfortable, they suspended their account due to inappropriate contact.

However, this user kept making new accounts, which kept getting approved by their admin. The security on this website is horrendous and even after emailing the admin team directly, nothing was done to stop this user creating new accounts to message me from every time I blocked them (even though I had suspended my account, meaning they shouldn't have been able to contact me).

After viewing this website with hope and having some nice interactions, this experience has completely ruined it for me and has discouraged me from seeking any form of online pen pal again.

29 juni 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Sorry you had a bad experience. We strive to improve our systems in place .

Please note that we do have an internal messenger - you can utilise that to build trust without disclosing your private contact details. We encourage using this internal messenger.

Penpal safely!

Beoordeeld met 5 van de 5 sterren

Good way to make new friends

My daughter wanted a penpal so we chose this site.

I was reassured by the safety measures they have in place for young children (e,g. no real names or pictures of themselves, and being able to specify an age range when searching for prospective penpals).

I was also pleased that membership is free, in case this turned out to be a short-lived fad.

My daughter has made a friend overseas and is really enjoying getting to know them. They are messaging and writing, and I’m able to check all incoming and outgoing messages.

So for us, this site’s working really well and we’ve had a good experience so far.

1 juni 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Thank you for your review! Safety is the basis of all we do. We want to create the safest penpal platform - we have been doing this for over 30 years now - even before the internet was established.

Its great to hear positive feedback.

Beoordeeld met 1 van de 5 sterren

customer service non existent

I waited 10+ hours for my profile to be approved, even though I paid for premium membership with express approval. Per the website, it should have taken between 2 and 10 hours even without express treatment.
When I got tired of waiting and cancelled my account, they refused to refund the money, even though I'd been a member for less than 24 hours and unable to find penpals because my profile wasn't approved! DUH!
Lo and behold, when I opened a dispute with PayPal, I got a response right away! 😂

8 mei 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

A human must review profiles. It does not matter if you upgraded or not - everyone must be reviewed and approved to ensure site safety. Safety is our priority.

Sounds like a case of change of heart and i hope you found a more suitable club which synced with the time that you had available.

Beoordeeld met 1 van de 5 sterren

Merkwürdiger Admin mit willkürlicher Zensur

Es fängt ja schon einmal damit an dass man dort nicht nur das Profil freischalten lassen muss, sondern auch nur jede kleinste Veränderung einer Profilangabe und ist sie noch so klein einer Bewilligung durch den Admin bedarf. Dann hängt das Profil erstmal stundenlang in der Warteschleife während man zwischenzeitlich nichts tun kann, nicht einmal Profilangaben anderer Leute anzuschauen. So eine nutzerunfreundliche Kontaktseite habe ich noch nie erlebt. Auch wenn man Spam und Betrüger abhalten will, aber das geht auch anders.

Was aber dem ganzen noch die Krone aufgesetzt hat: Ich habe ein farblich bearbeitetes Gesichtsfoto von mir hochgeladen, ähnlich wie eine s/w-Bearbeitung aber mit weniger Grauanteilen und stärkerer Kontrastierung. Ansonsten bin ich das auf dem Foto wie ich nunmal bin. Dieses Foto wurde abgelehnt und mein Profil auf dauerhafte Warteschleife gesetzt so lange ich dieses Foto nicht ändern tu oder lösche. Nein, ich habe übrigens keine Gesichtstattoos schon garnicht mit verwerflichen Symbolen oder es war sonst irgendwas dabei das man beanstanden könnte. Und der Witz an der Sache: Es gibt auf der Seite genug Profile mit Fotos wo man die Person nur von hinten sieht, oder ganz klein einige Meter im Hintergrund des Fotos, oder seitlich mit Sonnenbrille usw. usw. und dann wird mein Gesichtsbild nicht akzeptiert? Nur weil es farblich und vom Kontrast etwas bearbeitet wurde?

Es kann sich ja jeder selbst von so einem Verhalten ein Bild machen. Ich habe jedenfalls das Gefühl hier möchte jemand bewusst nach subjektiven Maßstäben Kontaktbörsen-Polizei und Richter spielen und kommt sich dabei sehr stark und mächtig vor Entscheidungen willkürlich treffen zu können.

28 februari 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Thank you for your review. We do have strict policies for profile approval.

Photos are only optional - we do not require them. But if you do submit a photo - we ask that it is of you, not someone else. We ask that the photo is genuine and fully clothed. We also require the photo to not contain any text on it. Photos can even be facing away from the camera - as long as its you and genuine - we do not mind.

So perhaps the image was declined due to text or maybe it looked like a dating photo - send us a support email and we can look in if you like.

Or, alternatively - just remove the photo.. its not necessary.

Beoordeeld met 1 van de 5 sterren

KIDNAPPERS ON GLOBAL PENPAL WEBSITE???

On 6 Feb 2024, at 19:12, A penfriend user WHO IS only 13 YEARS on Global penfriends wrote and i quote

Idc for anything i just wanna have friends. But i like someone who matches my energy. I like kidnapping little kids and torture them (as a joke ofc. Or maybe not who knows)

That's her exact words

GLOBAL PENFRIENDS RESPONDED WITH:
We have removed this - the account looks innocent - just a poor joke.

Sincerely,

S????

Support
Global Penfriends

THIS IS UNACCEPTABLE FOR A PENPAL MESSAGE FROM A 13YEARS OLD GIRL ON HER PROFILE.

6 februari 2024
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

We investigate this complaint and got them to remove the text - some younger users do make mistakes and this was an example of one.

We verified that otherwise the user was engaged in social and positive penpal engagements which is what the club was intended for.

They were so sorry that they caused offence.

Beoordeeld met 1 van de 5 sterren

They demanded photo of my 11 year old daughter

We submitted a profile for my daughter to hopefully correspond with other kids from other countries online- but her profile was rejected for not including a current photo. Despite the fact that she is only 11, and this is clear from the profile information. No way should a parent be expected to post images of their children online. We submitted a favourite drawing of a dog instead as her avatar image - but no, they want her photograph. She was very disappointed at the rejection. Emailed request for explanation for the rejection sent to their nominated address just bounces. Feels like something fishy may be going on here - I would avoid letting your kids anywhere near this site.

25 augustus 2023
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

We do not require a photo - Kids under 13 are not allowed to have photos on our platform.

Our policy is actually that users under 13 can ONLY submit photos of animals or their pets. No children under 13 can have a photo on the site.

Beoordeeld met 1 van de 5 sterren

Really?

I literally just signed up today for an account, and within a few hours of doing so, guess what… they logged me out!
Some BS on their website.
Used to be ok, but not now.

17 augustus 2023
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

We are very strict with profiles approval. We only remove profiles that are non genuine or gauged to not be suitable for the club.

Send us a support email if you want to be reconsidered and we can investigate.

Beoordeeld met 3 van de 5 sterren

Nice idea but hard to 'search' for penpal

In months have only been contacted by 2 men in Oz & a smile from a female who i smiled back at ( Emoji)
Speaking on the site by email; one is a complete narcissist & never ever asks me about myself but just moans about his wife (she has gone on months long holiday No wonder) life, surgeries etc & boasts nonstop.about his many money making careers such as giving massages, posing nude for artists; he took art classes but preferred to make rather than pay any money he said.... Always a know it all on any topic ( is rather unknowledgeable about politics which he says he worked in or applied to work in) I mentioned my partner died 2 years ago & he ignored in his next reply & carried on as usual. Unfortunately i will have to stop contact
Other guy said he only does 'snail mail' so wrote ro me 2 weeks ago & i received a beautifully handwitten letter from him today with some photos. It was lovely to get and I will reply. He seems a great person.
I contacted a female to correspond with because we seemed to share sime i terests & she politely said 'no' I got the inpression she just wanted to communicate with men which is fine.
Also Australian i think
.
Will see how it goes seen a few profiles that i have things in common with i would like some female penfriends ideally but no idea if anyone will connect.

Would put 4 stars if more contacted me pri cpuld contact some but when i try just 2 or 3 appear but i will try. I dont have a photo on there so maybe that would help. It ispossible to upgrade by paying but i havent looked into that
Just saw a review online today about 'Global Penfriends' which was written by a black man whose whole profile ie photos etc was deleted from the site with no explanation or assistance. He feels very upset because racism serms to be the motive...

30 juni 2023
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Thank you for your review. We are always updating the site functionality. I would encourage you to try the site again .

Our site has blocking and reporting functionality and we investigate very quickly to ensure our members safety.

Your review covers a lot of factors. Glad you found a snail mail penpal. Glad you had penpals reach out to you.

Our admins judge profiles on safety first and foremost. If a profile is rejected, it has nothing to do with skin colour but has everything to do with keeping our members safe.

Sometimes we will make mistakes - we are just trying to create a safe and secure environment for penpals to meet other penpals from all over the world.

Beoordeeld met 1 van de 5 sterren

Creepy encounters and GDPR privacy breaches.


I signed up optimistically for a year but was driven away within 24 hours by creepy men trying to contact me. One individual had disturbing interests, such as demonology and serial killers and it concerns me that your home address could be accessible if you share it for those wanting to have a traditional pen pal, I am glad I didn't share my address. When I tried to cancel, they insisted I pay for the full year due to contacting four people within 24 hours, a privilege of premium membership. They immediately accessed my private messages with the one female member I had created rapport with and quoted my personal message commenting 'what a good contact I had made'. They did this without my permission and prior to ever communicating with me. They accused me of using the platform to simply share my email address, which isn't against the rules to share your contact details with other members. They quoted my personal message, without my permission, to show how I had told the member I was leaving the platform due to the discomfort I felt, they made commentary on this personal message and told me that I should not have cancelled but I should request for them to instead block all men, which was unfair, that's not what I signed up for and you should not be reading my private messages. The platform turned out to be a disappointing place for creepy encounters and staff that break General Data Protection Regulations that protect European and British users. They ignored my responses and prioritized profit over customer satisfaction. PayPal couldn't assist me, as they technically delivered their product and I had used it. The platform is filled with uncomfortable encounters and fails to deliver on its promises. Their attitude speaks volumes about their priorities. It's unlikely to endure, and I hope they learn to treat customers better. Consider a different platform. The most concerning thing to me is that they've broken the GDPR law by reading through my private messages and I plan to report them for their breach of the law.

17 juni 2023
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

So sorry that you had this experience. We woudl suggest that you turn off the ability for Males to contact you. You can still reach out to Male profiles that look interesting , but you can be the one in control. We added this safety feature to ensure women or men could be in control of which genders they could contact and which genders could contact them.

We also have age constraints that allow you to enforce only a certain age range contacting you. these simple features are part of the range of options we have provided to keep our club members in control and safe.

Our advice is to block any user that is not suitable for you. Don't engage, just block.

We understand that you used the service and exchanged contact details offsite and then wanted a refund - i hope you can see that this is not fair to us.

Your feedback is appreciated and hopefully other members see how difficult it can be for clubs like ours to keep our members happy :)

We are not in breach of GDPR. We have received no communication about any breaches.

Beoordeeld met 5 van de 5 sterren

Ich hab die Seite per Zufall gefunden.

Ich hab die Seite per Zufall gefunden.
Naja ausser das man eigentlich nach ein paar Mails zahlen soll is sie super.

Habe einige neue Leute kennengelernt.
Das beste aber ist das ich mit einer Frau aus Japan geschrieben habe.
Naja nach gewisser Zeit tauschten wir unsre Line ID's und schrieben per Line.
Nach 4 monaten entschieden wir uns dass wir uns gerne treffen würden, bzw sie fragte mich, ob ich sie nicht gerne treffen würde.
Wir haben uns dann in Salzburg getroffen und auch Wien angesehen.
In dieser Zeit haben wir uns richtig ineinander verliebt und sind jetzt seit 3,5 Jahren ein Paar.
Bald wollen wir heiraten und sie ist meine grosse Liebe. 🥰
Also vielen Dank dass es die Seite gibt.
Ich finde es sehr gut. Ohne diese Seite hätte ich sie nie getroffen☺️

10 juni 2022
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Thank you for the review! Everything starts with friendship.

Beoordeeld met 1 van de 5 sterren

Creepy, greedy and misleading

It's not free. You can only look at your online mail 5 times for free, then you must pay to see mail or upgrade to premium. These 5 times are conveniently used up before a day is out, by the bombardement of single, middle aged men who 'smile' at you and message you. Even though I stated I want snail mail friends, and I'm interested in animals. Those contacting me want online communication and are interested in cars. So my 5 free mail box checks were useless. Creepy men, greedy site and colossal waste of time.

12 maart 2023
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Our club does not limit how many times you can check your inbox. Sorry but perhaps you have us confused.

Beoordeeld met 4 van de 5 sterren

Inclusive and friendly site

Great Site - very inclusive. I use for snail mail and internet pals. Love it and love how they remove the middle age men looking for something more than penpals :)

17 februari 2023
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Thank you - yes, safety is important to us.

Beoordeeld met 1 van de 5 sterren

Racist admin and staff

Racist admin and staff. RUN !

I recently tried to subscribe as a black man originally from Europe, but currently residing in Africa, filled a profile (photos included), was able to login to the site, then the next day when I tried to login: "The email or password is incorrect. Note we have updated the site. All users login with their email now."
Tells you everything to know. They didn't sent me any notice they deleted my profile. This is disgusting to the highest degree. To treat people like dirt like that just because of their skin color. What they did in secret to me and many other black people for sure, everybody in the world should know about this and boycott them !

17 februari 2023
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Not sure what you are accusing our site of. We are a international penpal site - we love different cultures and all the countries around the world.. its our club and our business. Perhaps your profile was removed due to our strict profile standards.

Email us and we can discuss further or help you get a profile up and running. Global Penfriends is for everyone!

Beoordeeld met 5 van de 5 sterren

Joined Global Penfriends a few years…

Joined Global Penfriends a few years ago. Will keep this simple as i'm not big into reviews but want to share this gem as I have been a free member for a while now.

The site is easy to use, use your email to create a profile. Create your profile, wait for approval by a human (what?? i know - an actual human will review your profile). Start sending messages and smiles.

It works great - i had penpals within days and some i continued writing to and other drifted away - but thats life isn't it.

14 november 2022
Review zonder uitnodiging
Logo Global Penfriends

Antwoord van Global Penfriends

Thank you for the feedback - Yes we use humans!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer