We were on holidays and visited Scarborough for the day. I was looking for some new walking boots and we came across GO. We’ve been members before and visited the Cardiff branch before it closed. I mu... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieNewborough 84-85, YO11 1ET Scarborough, England, GB
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Lees wat reviewers zeggen
Sam and Syrona were both very helpful and full of knowledge. Even though my experience of trying to log in to the website with usernames and passwords befuddled me, Sam scanned my membership card... Toon meer
Bedrijf heeft geantwoord
Sam was great and remembered us from last October when she put some trainers to 1 side for us.
Bedrijf heeft geantwoord
Me and my husband were after a pair of walking sandals each, and called in on spec whilst in Scarborough. Evie was brilliant 👏 We both have problems finding well-fitting walking shoes (I have large w... Toon meer
Bedrijfsgegevens
Info over GO Outdoors - Scarborough (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Newborough 84-85, YO11 1ET, Scarborough, England, Verenigd Koninkrijk
4,7
Uitstekend
83 reviews
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Antwoord van GO Outdoors - Scarborough (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Sam and syrona were great very friendly…
Sam and syrona were great very friendly and helpful 👍 fast and efficient saved me alot of money
14 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful and knowledgeable assistance.
Was looking for a pair of hiking shoes and received very helpful assistance from David, who enabled me to select the type I was looking for.
13 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service by David who was…
Great customer service by David who was very helpful whilst I was choosing some Merrell walking shoes, he ordered them for me, with a home delivery, also explained and opened a loyalty for me.
11 mei 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Went to the gooutdoors store in…
Went to the gooutdoors store in Scarborough looking for folding chairs.found exactly what I was looking for.with help from the staff who were very helpful and courteous excellent service
7 mei 2025
Antwoord van GO Outdoors - Scarborough (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Very helpful staff and good choice.
7 mei 2025
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service
Fantastic service, patient, honest and knowledgeable staff whilst I decided what walking boots to buy. Highly recommended. Particular mention to Luke and Sam.
23 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Person serving me was polite and made…
Person serving me was polite and made my order quickly and efficiently. Item only available in store but not in stock so had to be ordered. Why use Evri as a courier? Box arrived battered but item inside was intact.
26 april 2025
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Excellent service and value
Excellent service and a great deal on Scarpa walking boots
25 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
good shopping experience
The service was prompt, offering help and advice when needed. We were served by Izzy and David who did everything to make our shopping experience pleasant.
16 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great Customer Service
David was extremely helpful and showed great customer service. Thank you :)
18 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Great service, bagged a bargain too!
David was very attentive, patient & advised in a friendly but informative manner, helping me make the right choice (&get a bargain too) in my walking boots. He also made sure our members card was up to date so we only paid the members price.
3 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Serve quickly but not hassled
Serve quickly but not hassled, very helpful but not over bearing, we were allowed to take our time and make our informed choice. Would shop there again. We were served by Evie, thank you.
5 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Staff were extremely helpful great…
Staff were extremely helpful great knowledge of items i was purchasing thank you to Sam in particular for her assistance in my purchases aswell as informing me my card was about to expire
1 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent Customer Service
I purchased a pair of Merrell walking boots today and much appreciated David's help and advice. He was courteous & professional and he provided excellent customer service. Thank you David.
2 april 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
David and Izzy were both really…
David and Izzy were both really helpful- informing me of my options as the item I wanted wasn’t available in store in the right size and then ordering if for me with free home delivery - if they hadn’t have pro actively told me the options I would probably left without making the purchase !
27 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great store experience
Very helpful and friendly staff at our local Go Outdoors store. In particular with one product previously purchased the staff member was extremely informative and helpful when trying to resolve an issue. Very dog friendly too!!
14 maart 2025
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
I wanted to buy a mid range sleeping bag but was unsure about which one. It was good to get advice e from Luke who explained the different temperature range for each bag.
I wanted to but
21 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We were served by David who was…
We were served by David who was amazing. But all staff in the shop were brilliant.
22 maart 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Scarborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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