HD TV Entertainment Reviews 

Stay away from these people faulty product its been over 8 weeks no refund! Sent them countless e mails! No response

It doesn't work on my TV

I have just received my game I ordered and I’m so pleased to receive it can’t wait to play with my grandchildren at Christmas excellent present for all the family with so many games to play thank you for the quick service the updates and a great service I received will definitely recommend to everyone merry Christmas

Received item and not as expected, so returned as advised by customer services. Parcel sent and was received by the supplier and over 2 weeks later still awaiting a refund, after emailing them and no response.

Product did not work properly. Returned it, it was signed for still waiting for my refund after two weeks. When chased they want the tracking number which has been provided but now no response or refund

Shocking company. No communication at all. No effort has been made on their part to contact me regarding my order.
No phone number to contact them either. Very unprofessional company

Ordered an item and now can't login as my access has been blocked.

However it appears the login issue was not our end and item has been received and looks good so far. Makes a good gift for any age.

Order has been received and I can’t track it, the seller keeps saying it will arrive the next day 3weeks later still waiting

No problems with company .sent an item back last Tuesday the 22/10/2024…received refund yesterday 31/10/2024…they replied to every email sent …would use again

OMG what an awful company!!! First of all the games console I received was an older version, LITE, not the PRO as ordered. Despite e-mailing them (the only way you can contact them) I have still not had a reply….. Second, the console does not work correctly despite following the VERY limited instructions supplied. Again I e-mailed them and whilst I did get an initial reply the issue has not been resolved and they have stopped responding. AVOID at all costs.

Had a few problems at first with not receiving the product but once I got in contact I recieved a reply and product within days only problem some of the games won't load but apart from that I'm very happy

Bought 3 x chargers. None of them work satisfactorily. They either charge for a few seconds then stop, or don’t charge at all. HDTV slow to respond to my email complaint. When they eventually replied, they wrongly blamed my devices, and they advised if I wanted a refund I would have to post them back. The address they provided is not freepost, so postage would be at my own expense. This is against the UK regulations for distance selling.

UPDATE: Company have now advised me they will partially refund my postage and that is only if their own testing deems the products to be faulty. So I now have to spend more money to return faulty goods.

0/10 for product quality and 0/10 for customer service

Ordered a projector. It arrived pretty quick. It was a bit cheap so sent it back within a few days. That was 3 weeks ago. Zero communication from the company despite numerous emails. So now now I have paid for a product that I have sent back and no idea when, or if I will get my money back.
Would definitely avoid this company. 100% will not use again.
Update, just received my refund today, very poor communication. Will avoid in the future.

You can tell which reviews on here are real and which are fake. My personal experience was I purchased an item and although initially got a confirmation email, I have had no correspondence since. All my emails have been ignored. No sign of item and still says processing when I log into my account. Thankfully I paid using PayPal so will be chasing it up with them for a refund. Don’t make the mistake I made. Please shop elsewhere save the hassle.

Product came and was faulty, remote didn’t connect.
Emailed to ask about replacement and had no reply, eventually I returned the item at my expense and then a remote did come after returning item!
I have emailed several times to ask for refund but still had no outcome or replies. This has been going on for over 3 weeks now!

Absolute garbage. Box was all dented and clearly been opened before I got it maybe I'm the second owner of this piece of junk. Plugged it in and the controllers don't connect. Save yourself the hassle and stay clear of this cheap tat. Could of got better off wish.

Great customer service. When an item didn’t arrive, I emailed and they made sure to send it out promptly. Great service.

Bought a projector 20/7. Sound quality ridiculously poor. Returned at my expense for refund agreed. Failed to action despite repeated requests claiming too busy…

Resolved Thanks

The ordering process was good and slick.
I did have to chase once as the order sat at processing for two weeks. Then went through quickly.
Product is good but did turn up with a slight scratch on the side of the watch which is a shame.

First stick broke but after contacting them was replaced quickly