HD TV Entertainment Reviews 

Awful. Returned product and it has been received as I have the tracking information and won’t refund my money and are no longer replying to my emails. Extremely poor customer service.

Customer service from HDtv is 2nd to none. I had to contact as there was an issue with the stick. Quick email and the issue was dealt with. Got my stick sorted for me very easily and with great communication. Would highly recommend buying and dealing with this company. Very satisfied customer.

Poor customer service we brought one of there game sticks for my godson birthday. When we try to connect it. It will not work no matter what. To say the least I’ve one unhappy Godson. Avoid this lot

The product is not as good as advertised. Really disappointed with the sound and picture.

Didn’t come when suppose to had to contact them to get sent out and have emailed them numerous times about saving the game it does not work and have had no response very poor communication

Having waited a few weeks fory order and lack of communication in the meantime, my projector finally arrived.
I gave up after 2 hours of trying to set it up. The quality of the product is certainly not as described.
I have made contact again. I wish to return this far from good projector and expect a full refund. Let's see how long it takes them to reply!
Thankfully, I paid via PayPal therefore failure to respond to my email will give me no choice but, to start a dispute claim via PayPal.

I have been waiting for my order for 5 weeks. They lied and said that Royal Mail sent it to the wrong address. Royal Mail said that there was no mistake on their part and that the HDTV staff wrote the address wrong. They are not responding to my email now. I will go to the bank and cancel the order. It is a waste of time.

Games took me back to my youth .but games I love like resident evil are in Japanese or Chinese. And can't be changed.
Otherwise worth the money

Will never use again. 2-3 day delivery advertised from order. Ordered on 16/06/2024 and still not received anything. Emailed for update. No response. Thank god for PayPal, stuck a resolution case on and then they got back to me. On the 27/06/2024 got a response on PayPal apologising for the delay and sent a tracking code saying will be delivered tomorrow. Checked code on 28th it showed delivered and image wasn’t even my package. Worst company I’ve ever spent money with. Avoid at all costs!!

Lack of customer service.
Bought watch from them with 2-3 working days delivery. It was delayed and only limited comms took almost two weeks to deliver. Item wasn't as I was expecting so I posted it back with RM first class service it was signed for. Since then no refund, no email.
I will be reaching to Trading Standards if its not settled soon.

Placed an order and waited over a week for dispatch no communication from them at all despite multiple emails sent, once item finally received it was not what i expected so it was returned for a refund. Again numerous emails sent requesting a refund and not 1 single reply. Had to report to Klarna who have stopped the payment. They are still waiting for a response also. Absolutely shocking company avoid at all costs

The product did not even clean the floor at all. It literally would not move along the floor and the rubber kept coming out.

Great games on the games console

TERRIBLE SERVICE. DO NOT ORDER FROM HERE!!
Having previously ordered a number of items from this company before, I ordered some ear buds as a present as one of the buds from a previous pair that my partner had had stopped working. However, they just would not connect and so we both contacted the company numerous times via different methods (even sent a letter which was tracked and signed for but ignored!!) but still no response so have been left with a pair of faulty ear bud. This is very disappointing as like I say they were a present.

I have used this company before and been happy with their products, however on this occasion a product i purchased was faulty so i followed their instructions and returned the item (at my own cost) after repeatedly chasing they said a replacement would be sent out! This hasn’t happened and now they won’t reply and i can’t find a phone number for them!

I can’t get it to link to the tv. So not impressed.

This company sells fake equipment. Please do not buy from them. We ordered some gaming equipment which didn't work. Upon complaining they blocked us on Facebook and refused a refund. Total scam