Hotel Direct Reviews 

6.729
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Royal National hotel is very nice very close to the theatre area in London very good. The breakfast is excellent the restaurant staff are very efficient and friendly

Beoordeeld met 5 van de 5 sterren

This is the second time I've used hotel direct and will definitely use this service again. Made booking a hotel, a show and even train tickets so much easier and at a better price too rather than... Toon meer

Beoordeeld met 5 van de 5 sterren

This company makes everything so easy for the traveller. I love the reassuring email confirming the hotel,just before you leave. Great choice of hotels (I love the Indigo group.)Third time I've used... Toon meer

Beoordeeld met 5 van de 5 sterren

Great location. Fantastic rooms , spotless, very modern , everything you need . Best views from The sunroof terrace. Staff very friendly and accomadating. Perfect place to celebrate our 1st Weddi... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. Hotel
  3. Theaterbedrijf
  4. Treinticketbedrijf
  5. Reisbureau

Geschreven door het bedrijf

The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.

Hotel Direct Details

Geschreven door het bedrijf

Packages are cheaper!
Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
Arrival Assurance™
Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
UK-based customer service centre: 0800 633 8000
Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
Up to 75% off published hotel rates
All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
Best price guarantee
Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
1000s of hotel reviews
Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
No Card fees. No Booking fees.
All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.

Contactgegevens

Promotion box for Hotel Direct

Hotels, Rail Breaks and Theatre Packages

For the best prices, 5-star customer service and full ABTA protection:

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(6.729)

138 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Booked a 2 night stay in Park Plaza…

Booked a 2 night stay in Park Plaza Riverbank for daughters 18th birthday and watched MJ musical. Booking through Hotels Direct. Very easy and no issues at all and very informative. I will now only book through Hotel Direct for future stays. Thankyou

11 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything was taken care of

Everything was taken care of, our original show choice ended before our arrival date but Hotel direct made it so easy to change shows, tickets and new confirmations we're sent within minutes. Will definitely be booking with them again.

7 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Liverpool visit by rail and hotel visit

Our visit to Liverpool was the first time of using Hotel Direct and I must say our experience was excellent with them. Very easy to navigate and the choices we received for rail and hotel were excellent. Would definitely recommend and we will be using them again.

22 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 stars for hotel direct.com

So pleased I used hotel direct to book our hotel/rail break. I booked online and got a deal second to none viz 1st class rail from Newcastle to London incl the royal national hotel in Bloomsbury (very central) for 2 nights for 3 adults sharing a room. Booking just rail 1st class would be £200 each!
This deal cost us only £282.
The booking was so straightforward and when I had a query I rang the number on the invoice and actually got to speak to a person - who was very friendly and helpful. Would definitely use again.

2 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Weekend getaway

This was the first time I have booked with hotel direct holiday but wouldn't hesitate to book with them again from arranging train travel to hotel and show tickets it made everything so easy for us , as a couple of a certain age it was great to have all the details taken out of our hands , so thank you holidays direct

1 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great deals and so easy to book

Great deals and so easy to book. Had a wonderful deal for Tina the Musical and London Bridge Hotel. So reasonable for a wonderful hotel and fantastic show. Website really good with brilliant hotel breaks. Highly recommend

27 augustus 2025
Review zonder uitnodiging

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