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Beoordeeld met 5 van de 5 sterren

I needed the prices of all the sheds on our website changing Nick Thompson the Web designer was absolutely amazing sorting everything out for me Nothing was any trouble to him and all I can sa... Toon meer

Beoordeeld met 1 van de 5 sterren

I find it Incredulous that Infoserve charge you to create a web site then expect you to pay £630 per year to maintain and promote your website . Then ask you to pay a further fee to maintain your we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We gave Infoserve a highly complex brief; the design and build of a website to launch of a new concept/brand. This involved a site targetting two very different audiences. A site with a bespoke ecomme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Would highly recommend Infoserve, they were excellent at helping us create our website. Their experts were all really helpful in both the design and technical aspects, to help us understand and get... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marketingbureau

Informatie afkomstig van verschillende externe bronnen

Infoserve is the UK's only Google Premier Partner, Bing Ads Elite Partner and Yahoo Local Advertising Partner. Bringing business to you through our unique online marketing solutions.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

282 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(282)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Laura's Vintage Limousines.

We at Laura's Vintage Limousines would like to thank everyone involved in building our new website, The site is everything we could wish for and we are sure this is the start of a long and happy relationship with Infoserve.

Thankyou
Bob & Laura
Laura's Vintage Limousines.

13 november 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Pauline, thanks so much for the great review. The team will be very happy to receive your positive feedback on your website! Now we can work on driving even more traffic to your business. Thanks again : )

Beoordeeld met 5 van de 5 sterren

Absolutely Fantastic / Darren Dale for President

Infoserve has got to be one of the best companies that i have ever had the pleasure of working with, I can't state how happy I am working with these guys.
From web site development to getting me on the top of google.
This has taken my business to another level.
Impeccable communication, very professional, happy, pleasant and always a good laugh..
Ask For Darren Dale..
This guy should be running the country.
Cheers Darren..
Have a nice day..

4 november 2019
Review zonder uitnodiging
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Antwoord van Infoserve

Hi Paul

Thank you so much for taking the time to post a review. We really appreciate your kind words and will make sure they are shared with Darren and the Infoserve team. We value your custom and feedback and are glad to hear that our online marketing is working so well for your business. Thanks again!

Beoordeeld met 5 van de 5 sterren

Would highly recommend Infoserve

Would highly recommend Infoserve, they were excellent at helping us create our website. Their experts were all really helpful in both the design and technical aspects, to help us understand and get the website we needed. The Website Dashboard to self-manage after going live, for changes and blog posts, is really easy to use and they are helpful with answering questions.

Thank you for your help!
Alice, GMAP Analytics

28 oktober 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Alice

Thank you so much for taking the time to post a review. We really appreciate your kind words and will make sure they are shared with the Infoserve team. We value your custom and feedback and are glad to hear that your website is meeting your business needs. Thanks again!

Beoordeeld met 5 van de 5 sterren

Very pleasant and easy experience

I was given the task of updating our company website online, i really didnt know where to start. Thankfully i was recommended Infoserve and the minute i called and spoke to them i knew they could help and they explained everything to me step by step. We have had much more interest in our company now the website is up to date and picks up on google much more. i want to say a big thank you to Darren Dale our account manager and Michael Harrison who constructed the website, i cant thank you enough. I still have continued support and often require further advice from these two and would highly recommend infoserve.

8 oktober 2019
Review zonder uitnodiging
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Antwoord van Infoserve

Hi Sarah, we are very happy to hear your positive feedback on your website. It sounds like you have seen some positive effects from the work Darren & Michael have been doing. We appreciate your recommendations; we will pass on your kind words to the team. Thanks again!

Beoordeeld met 5 van de 5 sterren

I have used this company for over 10…

I have used this company for over 10 years .They continue to give me the best advice and in view of me being a small business with not a lot of big spend they do give me bucks for my pound. Especially Darran Dale and his team.

23 september 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Michael

Thank you for your kind comments and your loyalty. It’s great to hear you are happy with our services and thank you for taking the time to write a review.

We really appreciate your kind words and we will make sure they are shared with Darren and the Infoserve team.

Beoordeeld met 5 van de 5 sterren

Excellent new website

Excellent new website - thank you Infoserve my bookings are up

9 september 2019
Review zonder uitnodiging
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Antwoord van Infoserve

Hi Tamara

Thank you for sharing this with us. We are pleased to hear that you are happy with your website & pay per click campaign. The team are always looking to target audiences effectively so it is great to hear that it has started to work so well for you. Thanks again for the good feedback.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great Customer Service - knowledgeable, polite and patient - thanks Lyndsay

14 augustus 2019
Review zonder uitnodiging
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Antwoord van Infoserve

Hi David

Thank you for taking the time to share this with us. The team will be really pleased to hear about your experience with us!

Beoordeeld met 5 van de 5 sterren

Excellent phone help

Excellent phone help, sorted out email issues i have been having for a long time, dealt with on phone very well rather than being sent to a page on a website...

Thank you Infoserve.

Nigel Wilmshurst

Heritage Blast Cleaning Ltd.

13 augustus 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Nigel

Thank you so much for taking the time to post a review. We really appreciate your kind words and will make sure they are shared with the Infoserve team. We value your custom and feedback : )

Beoordeeld met 4 van de 5 sterren

3 years of support and no plans to change

I have been working with Infoserve now for 3 years and have dealt with a number of staff and used a range of services. Possibly more importantly i started using one of their competitors at the same time, so can do a direct comparison.

You will see i have given 4 stars, however, were I just reviewing the web design team (in particular Michael Harrison) I would have given 5 stars. He is responsive and talented. They created a website that took far more effort than they have charged for, and the feedback from customers has been very positive. So for website design I cant fault Infoserve.
I have knocked off a star simply because the pay per click campaigns have not been as effective as I would have liked and I would have preferred a more proactive approach to altering and tweaking my campaigns, however to be fair, when I have asked for reviews and changes, they have done so.

In terms of comparisons, their competitor, mis sold (I have never had that here), barraged me with calls to pay more (never had that here) and I am not naming them as they troll and abuse any complainant online, and I have had nothing but courtesy from Infoserve.
to give an example. When GDPR came in and sites needed a cookie message and privacy policy, their competitor insisted I pay hundreds of £ or they would close the site and charge me any way. Infoserve also rang me, and said they could make the changes for a fee or I could do it myself. I did it myself, but it was nice to know that I could have it done for me. That is a far more honest approach to up selling than I have experienced elsewhere.

So as long as you do your research and understand that however good a website is your business wont grow unless people can find that site, plus that PPC is unlikely to show results for many months and even then when it very targeted, then you should easily be able to sign up to a range of services with Infoserve and have realistic expectations. They will then deliver those realistic expectations and in my experience, be professional, and courteous.

26 juli 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Michael, we are glad to hear you are happy with the service, sounds like you are more than pleased with your website. It sounds like you have seen some really positive effects from the work Michael has been doing.

We will be sure to pass the positive comments onto Michael and the team. The team will be really pleased to hear about your experience with us :-)

Beoordeeld met 5 van de 5 sterren

Fabulous service with excellent end product

Starting up a new business is stressful enough but Michael from infoserve has been a god send and no matter how many changes we requested they were actioned very fast and efficiently.
Michael listened to what we required and the outcome is a very professional and easy to use website. We are very pleased with the end product and would highly recommend this company.

19 juli 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Jacqueline,

Thank you for taking the time to post a review, we will make sure Michael sees your lovely comment. It’s good to hear that you've had a good experience working with Infoserve and that our services are working really well for your business.

Beoordeeld met 5 van de 5 sterren

Fantastic service and product delivered…

Fantastic service and product delivered by a really friendly and knowledgeable team. Regular contact with my account manager and an easy to navigate campaign overview with excellent data insights make my life so much easier!! Infoserve have absolutely exceeded my expectations.

11 juli 2019
Review zonder uitnodiging
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Antwoord van Infoserve

Hi Jane, many thanks for your review. Customer satisfaction is extremely important to us, so it’s great to hear you have had a good experience working with us, we will always strive to deliver a professional service and products to suit your needs, we will do everything we can to get you ahead.

Beoordeeld met 4 van de 5 sterren

Very happy with design service from…

Very happy with design service from Michael. He was able to amend and tweak as much as needed. Suggested text needed a large amount of amending by myself, but final results are good.

28 juni 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Gwen

Thank you for sharing this with us. We are pleased to hear that you are happy with your new website. Michael and the team will be really pleased to hear about your feedback :-)

Beoordeeld met 5 van de 5 sterren

I cant thank the team enough

I cant thank the team enough for the help building my web site

The designers were very helpful listing to me on what I wanted They came up with ideas we discussed them. They came up with what I thought was vey personalised to my needs We made a few changes That was no trouble to them The back up services is great

27 juni 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Gavin

We are pleased to hear you are happy with the service and your new website. We always strive to deliver a professional service. Thank you for your positive words and the 5-star review!

Beoordeeld met 1 van de 5 sterren

Set of cowboys - Poor service

Set of cowboys. Cancelled the service after two years and they removed every listing. Even though some were set up before they took over as apparently they had updated some of them. So getting involved with these guys means you are contracted for a lifetime, as cancel their service and not only does it stop, they undo everything you paid for. This is normal in the world of infoserve apparently. Sky do the same - apparently?? Really inforserve - that's like SKY removing the dish from every house that cancels... What a joke of a company. Oh - and it did NOTHING for our SEO either. Avoid

27 juni 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Mike

Thank you for letting us know your concerns. We would like to look into this matter urgently if you could kindly call our Customer Services department on 0845 3677 400, we will then have this matter addressed and resolved. Regards Infoserve.

Beoordeeld met 1 van de 5 sterren

I don't like making a comment on here…

I don't like making a comment on here but I had enough why should I pay twice for the new domain name I decided to.change my old domain name last January that was paid but now they asked me to pay again as I'm due this month what? Really? I did explained of the phone to send me an emailed of what I was paying for last January but no! They can't send it keep calling me and talk rubbish... I used infoserve for 2 years now they made my website, buy products like marketing online spent loads money but all them won't work very good talking rubbish about marketing very promising and you thinking That your business will be bigger and get a better result but no very poor result they just love your money but don't really get better result. What made me upset Josh Marshall very pushy on sales keep selling even if I'm not interested and also don't really listen about the issue I had this company just money grabbing! And please stop calling me chasing about payment. I dont owe nothing.

So stop!!!!

Don't recommend this company

19 juni 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

We are sorry to hear about this. Our customer services team is in the process of looking into this matter and are we are going to call you soon to discuss this further. In the meantime, we would like to thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Very patient and informative gave me…

Very patient and informative gave me support and great help goi g through the process

13 juni 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Archie, thank you for sharing this with us. We are pleased to hear that you are happy with the support and service provided :-)

Beoordeeld met 4 van de 5 sterren

The team at Infoserve are first class.

The team at Infoserve are first class.
We now have a modern user friendly website.
The ability to maintain our website is of paramount importance to us. Infoserve have always responded promptly to our queries.
I would recommend them.

7 juni 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi, It’s great to hear you are pleased with our services and thank you for taking the time to write a review. We value your custom and appreciate your recommendation.

Thanks again!

Beoordeeld met 5 van de 5 sterren

This was a breeze, so easy and affordable............

I have to say from start to finish this has been a pleasurable experience and made so easy by the staff at Infoserve. They are all very professional, competent and make the transition from one provider to them an absolute breeze. The cost is also incredibly reasonable and is costing me no more than before and the quality of the website is second to none and has certainly bought my company into a modern era, so thank you. I would highly recommend Infoserve to anybody.

23 mei 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Helen,

Thank you so much for taking the time to post your review. We really appreciate your kind words and will make sure they are shared with the Infoserve team. Now we can hopefully work on driving even more traffic to your site. Thanks again.

Beoordeeld met 5 van de 5 sterren

Excellent Service

I found Infoserve very easy to work with, the staff are friendly & helpful, they listen to what you want and deliver it. In this particular instance my website designer was Michael Harrision, Michael was able to take my ideas & design that I explained to him and produce an excellent website. I would recommend Michael Harrison from Infoserve to anyone.

8 mei 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Robert, thank you so much for taking the time to post a review. We really appreciate your kind words and will make sure they are shared with Michael and the Infoserve team. We value your custom and feedback and are glad to hear that you're very happy with your website. Thanks again!

Beoordeeld met 5 van de 5 sterren

Website optimisation

Being in the building trade, I often receive phone calls offering assistance with my website or SEO at a price and I always give them short shrift. Infoserve inspired confidence at a very small price and I'm glad I followed my instincts. They have done exactly as they said; top company

7 mei 2019
Review zonder uitnodiging
Logo Infoserve

Antwoord van Infoserve

Hi Mike, thanks for leaving us a 5-star review! We're glad you're happy with the service and the team here at Infoserve. We are always available and willing to advise on how to make the most from your website and online advertising. Thanks again : )

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