Our local plumber spares shop told us about your new website. We used the chat function and your team got us the correct part. It has now been fitted and tested and working.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Latus personnel are very friendly and cooperative. The booking system can be a bit complicated at first, but once your familiar with it , its OK
Great response time and not a bit of trouble to change an appointment to a different date for our clients
We had Gary Cooper and the team come out to us to do our annual medicals. As always with a big company, things don't always go to plan, but from the Get go, the communication was brilliant and mad... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Latus Group is a leading UK occupational health provider with a mission to change the way the world heals by helping organisations look after their people. For the past two years, Latus Group has been the fastest-growing provider in the occupational health sector, transforming organisational performance through tech-enabled, data-driven occupational health. Responsible for more than 3000 clients and 1.3M individual employees across the UK & Ireland, Latus Group offers the largest fleet of mobile health units in the country including the only occupational health provider to offer a mobile chest X-ray machine, giving our partners the healthcare they need, whenever they need it, wherever they are.
Contactgegevens
Chanterlands Ave, HU54EF, Hull, Verenigd Koninkrijk
- 01482 633048
- enquiries@latusgroup.co.uk
- www.latusgroup.co.uk
4,7
Uitstekend
699 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfunctory Medical & D&A certificate
I have been having seafarer medicals for almost 40 years. This was the most perfunctory medical I have ever had. The doctor barely conducted any of the standard medical checks that I have had in every medical I have previously had.
I was handed my medical certificate without the D&A test certificate that I had paid for. This was given to me after I queried it.
The D&A test certificate does not identify the drugs that it has tested for so it can not be used as evidence of compliance with a companies D&A procedure.
3 september 2026
Antwoord van Latus Group
Sincere apologies for this. It's the not the experience we expect to be delivered. I have raised to the correct team internally to investigate.
Good links with Latus staff
Good links with Latus staff. We have altered the on site programme so t was important to ensure that we got things right and mutually understood.
28 augustus 2026
Efficient
Efficient, friendly and welcoming, with good facilities. Have used this company several times over the years.
10 augustus 2026
Helpful and experienced staff
21 augustus 2026
No response to questions on arrival and…
No response to questions on arrival and departure for a visit.
3 september 2026
Antwoord van Latus Group
Apologies for this issue, I have checked on the system and can see that the details have now been confirmed. Please email customersupport@latusgroup.co.uk should you require any additional information.
Service and Staff
18 augustus 2026
Medical
Very friendly/helpful and professional people and would recommend other people to use the services provided by the company....
20 augustus 2026
What really upsets me is I funded my…
What really upsets me is I funded my offshore medical and I got charged more for less checks.
No hearing checks, no lung capacity checks, no urine check. No blood checks and we have to charge you extra money for the Chester step because we forgot to ask you if you required it. People of my age like keeping check of our health. How can they get away with fooling us with some lame excuses why they are not required any more. But they still have to charge us extra money for the 5 minutes the doctor tells us something I already know.
18 augustus 2026
Antwoord van Latus Group
Thanks for the feedback, and I'm sorry this wasn't the experience you expected.
The tests included in an OEUK medical are set by national guidelines rather than by us.
If you have any specific questions please email customersupport@latusgroup.co.uk.
Great communication experience and fast service
A clear and fast communication experience.
19 augustus 2026
Antwoord van Latus Group
thanks for the feedback!
Antwoord van Latus Group
Appreciate the feedback, thank you!
Issues with response times & system access
Issues with response times & system access.
17 augustus 2026
Antwoord van Latus Group
I apologise for these issues, this has been sent on to the relevant team member to resolve
We have used LATUS for several years
We have used LATUS for several years for our staff spirometry and hearing tests, and on every occasion from start to finish all LATUS staff have been friendly, courteous, flexible and professional
14 augustus 2026
Antwoord van Latus Group
Thank you for the feedback!
Great medical services they provide…
Great medical services they provide very professional.
7 augustus 2026
Antwoord van Latus Group
Thank you for the feedback!
Technician arrived on time and was very professional
Technician arrived on time and was very professional. All medicals completed in a orderly manner.
10 augustus 2026
Antwoord van Latus Group
Thank you for the feedback!
Although polite and friendly it can be…
Although polite and friendly it can be very difficult to get of a singular person to deal with an enquiry and make a booking. After phone calls trying to make a HAVs Tier 4 assessment I was repeatedly told someone would phone me back - no one did. When my query was finally answered each email passed me on to another colleague who only replied after chasing to then pass me on again.
5 augustus 2026
Antwoord van Latus Group
Apologies for this, it's not the level of service we strive for. A team member will be in touch.
Staff were Very helpful and…
Staff were Very helpful and accommodating with the bespoke medical that is required by my company. Very quick to get me booked in with the required appointments. Would highly recommend.
9 juli 2026
Antwoord van Latus Group
Thank you for the feedback!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.