Llama Travel Reviews 

191
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had our last trip with Llama in May visiting the amazing Uzbekistan. From.start to finish everything was excellant.The booking process, the itinerary and tour information prior to travelling.Uzbe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thanks to Llama for making our trip a lifetime experience! Our Incas & Conquistadors of Peru + Inca Trail was enjoyable, was relaxing, as flights, transfers, and hotels were well arranged. The guides... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent trip to Peru, Rio and Iguazu Falls. We have just returned from a wonderful trip to South America. Trip was so well organised by Paige. She listened to all our needs and customised the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thanks to Llama for making our trip a lifetime experience! Our trip to Peru -Lima, Amazon forest, Cusco, Machu Picchu, Rio with add on to Lake Titicaca and Iguazu falls an enjoyable, relaxing as fligh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

Llama Travel’s twin focus on high-quality holidays and the lowest possible prices has led to us being recognized as one of the UK’s leading operators of holidays to Latin America, Asia, and Africa.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(191)

29 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Highly recommend this Company for Africa and South America

Travelled with this Company twice. First time to Peru and secondly to Kenya, can't fault them on either occasion. Their staff are extremely friendly, punctual, professional and always smiling. When arriving at a foreign airport such a relief to see their Sign "Llama Travel". The Accommodations provided are as advertised. The food in both countries was excellent and the experience offered was above expectations on both occasions. Highly recommend this Company

30 oktober 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Hello, thank you very much for your kind words! We're really glad that you had such a wonderful experience with us and we shall look forward to helping you plan your future adventures with us. All the best, Manav :)

Beoordeeld met 5 van de 5 sterren

Everything was first rate

Everything was first rate: the booking procedure and support, travel arrangements, accommodation, tour guide, the itinerary.

1 oktober 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear John, thanks so much for your kind comments. We look forward to helping you plan your next trip. All the best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

Llama travel exceeded our expectations

We have just done the Grand Tour of Peru, its our first time with Llama travel and also in South America. Both Llama and Peru far exceeded our expectations.
From my first enquiry onwards Llama were excellent, everything ran exceptionally smoothly, communication was great, we were provided a lot of pre tour information which was very helpful.
Once in Peru the timetable ran without a hitch, all the guides and transportation were there when we expected and both guides and transport were of a very high standard. The guides spoke very good English, were easy to understand and their knowledge was exceptional.
All the hotels were of a high standard and in good locations.
The tour had a good mix of activity and 'down time' so we got to see everything we wanted, we were not rushed at places and also had enough relaxation time.
The tour had the ability to be flexible (you can add in excursions, extra days or finish the tour when you wanted) it gave us the flexibility to tailor it to our needs and for seasoned travellers like us it gave us the freedom we needed whilst also taking the stress out of organising all the details. The groups numbers were perfect, no big groups and no following tour guides with flags or wearing lanyards with our names on in this tour!
The price was much lower than tours with a 'tour manager' that accompanies you on the whole trip and we felt we had amazing value for money.
I would highly recommend Llama and Peru!

19 september 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Thank you for your glowing review! We’re very happy to hear that your trip to Peru exceeded your expectations and that everything ran smoothly from start to finish. Let us know if we can help you plan your next adventure. All the best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

LLAMA TRAVEL

LLAMA TRAVEL - EXCELLENT SERVICE
Have just returned from a trip to Peru and Bolivia 'Incas and Conquistadors' : Amazing.
Excellently organised by LLAMA TRAVEL.
Recommend and will definitely use this agent again in the future.

1 september 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Natalie, thank you for your kind words. We are glad to hear that you had a wonderful time in Peru and Bolivia. Please let us know if we can help you plan your next adventure! Best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

5 Stars for Lovely Llama Travel

A fascinating tour of Peru - Lima, the Amazon, Cusco, Sacred Valley, Maras, Moray, Misminay, Machu Picchu, Lake Titicaca and Sillustani.
Everything ran smoothly, from the first enquiry to their team in London (very responsive and knowledgeable), all the pick ups and drop offs, flights, trains, coaches and buses to one of their guides seeing us off at Lima to return to London.
All the guides were very knowledgeable, fun and caring. Couldn't ask for more.
My two favourite parts of the journey were the visits to Machu Picchu, and our visit to a local community in Misminay. They told us about their life, cooked a lovely lunch for us, and then put us to work shucking corn! We had a fun time, and they had fun too. It didn't feel like they interacted with tourists very much, which made it a litle special.
Well done everyone at Llama Travel - a great team in the UK and in Peru!

30 augustus 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Hello, thanks a lot for your glowing review! We really appreciate your kind words and are glad you had a great time in Peru. We are looking forward to helping you plan your next trip! All the best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

Incas and Conquistadors of Peru

I have just come back from my trip to Peru and had the most amazing and enjoyable experience!
The tour was really well-organised and the guides (especially Ever) were so helpful and informative which made me feel at ease as this was my first time outside of Europe. I felt that I managed to see and learn a lot about Peru's culture, people and history in the short period of time that I was there.
Therefore, I would highly recommend going through Llama Travel when booking your next trip to Peru!

1 september 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Hi Mia, thanks for your excellent review. We are glad that you chose to book with us and that you enjoyed your time in Peru! We look forward to helping you plan your next adventure - All the best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

Our family was very happy with the…

Our family was very happy with the Peruvian holiday, we moved around the country a lot to see everything that we wanted to and Llama travel made it happen and covered all the detail. We moved seven times and not a single pick up or drop off was missed, excellent service from Llama .

28 juli 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Hi Gill, we're so glad you enjoyed your trip! Peru is a fantastic country. Let us know if we can help you with any future trips. - All the best, Nathalia :)

Beoordeeld met 3 van de 5 sterren

Tried to book a trip to Chile - still waiting!

Update: The company did contact me via email to explain what had happened (holiday handovers) so someone does care! I have therefore increased my rating from a 1 star to a 3 star.

Earlier review:
I contacted this travel company to book a trip to Chile. The original person I was dealing with (George) disappeared on holiday, the replacement said he would deal with my holiday booking. Two weeks’ later I’ve not heard back.

What a waste of time. I’ve now booked my trip to Chile including Easter Island with Mountain Kingdoms.

1 september 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Katy. Thank you for your feedback. I am very sorry that your enquiry about a holiday to Chile was not followed up. When someone is on leave, another person should take over active enquiries, but clearly something went wrong at our end on this occasion. I would like to review what happened to avoid a similar issue in future. If you could send a brief email with your contact details to mail@llamatravel.com, I will contact you directly to follow this up. Once again, I apologise for the poor communication from us, and I hope you have a wonderful holiday in Chile. - Luca Newbold. Director.

Beoordeeld met 5 van de 5 sterren

Outstanding Africa Safari holiday

Just back from Africa where we went from Cape Town to Kruger to Victoria Falls. Amazing holiday exceeded all of our expectations in amazing locations great hotels and the whole holiday went like clock work. From start to finish llama Travel and our consultant Otto were excellent and we have now booked next years trip to Peru through Llama travel as a result

14 augustus 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Paul, thank you very much for your kind words. We are so pleased that you had a great time in Africa, and we look forward to hearing about your experience in Peru! Have a lovely trip, Nathalia :)

Beoordeeld met 5 van de 5 sterren

We just got back from the Incas &…

We just got back from the Incas & Conquistadors tour with the flight over the Nazca lines added. We also upgraded the hotels and really good hotels.everyuwent very smoothly we had one hiccup with a delayed internal flight but Llama had a plan B that worked perfectly. We used the Hiram Bingham train for Machu Picchu and this just made the day a perfect unforgettable experience. All the guides are very knowledgeable will definitely use Llama again thinking of Borneo

9 juni 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Alan, thanks for your glowing review! We appreciate your kind words and are extremely happy you had a fabulous time in Peru. The Hiram Bingham train is, indeed, an unforgettable experience! And, we're looking forward to helping you plan your Borneo holiday! - Nathalia :)

Beoordeeld met 3 van de 5 sterren

Credit cards not accepted for balance payments …

I have just booked a trip to Peru for next year and very happy with the service I have received. However I am very unhappy with finding out whilst reading the booking conditions that they don’t take a credit card for the balance of the holiday. Most unusual for any company let alone a travel company where extra protection is given by credit card companies.

13 juni 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Mark. Thanks for your comment. Llama Travel accepts deposits by credit cards, but we don’t accept balance payments by card. This is because card processing firms charge a substantial fee to process payments, and if we accepted cards for balance payments, we would have to increase our holiday prices by over £100 per booking on average to cover this. Rather than put up our prices to cover this, we prefer to keep our prices as low as possible.

By paying the deposit by credit card, Section 75 of the Consumer Credit Act 1974 means that the full cost of the holiday (not just the deposit paid by card) is protected by the card provider. This is valid for any purchase whose total value is between £100 and £30,000. Furthermore, we are ATOL protected, which means that any money you pay us is fully protected with the Civil Aviation authority in the very unlikely case of something happening to us.

We try to be as transparent as possible, and we state that we do not take cards for balance payments on all quotes we send to customers, as well as in our brochure and on our website. I am sorry if this was unclear. If this is a problem and you would prefer not to go ahead with the holiday you have booked, please contact us and we will arrange to return your deposit.

Regards, Luca.

Beoordeeld met 5 van de 5 sterren

An amazing tour of Peru that included a…

An amazing tour of Peru that included a magical trip to Machu Picchu. The organisation was faultless and the local guides were passionate and helpful and gave us a real insight into their culture and heritage.

14 april 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Sarah, it's great to hear that the guides were helpful and passionate. Peru is a wonderful country, and Machu Picchu is particularly special. We look forward to helping you again in future. - All the best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

Fabulous Vietnam experience!

Just returned from our amazing holiday in Cambodia & Vietnam.
Organisation by Llama before and during the holiday - fabulous. All went smoothly.
Wonderful hotels and local trips. All internal flights arranged efficiently and pick-ups and drop offs were perfect.
Wonderful local guides made our holiday!
We would thoroughly recommend Llama to other travellers.

8 april 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Margaret, thank you for your review. We're delighted to hear that you had a wonderful time in Southeast Asia! We look forward to helping you plan your next trip. - Nathalia :)

Beoordeeld met 5 van de 5 sterren

Great first trip to Peru

We've just returned from a full Inca Trail excursion (4 day), Sacred Valley and Amazon trip. The trip went incredibly smoothly, guides, transfers and excursions were excellent. We chose Llama because of their flexibility of walking the Inca trail before the Amazon stay. The hotel in Lima (Miraflores) was excellent after a long flight. The hotel in Cusco was disappointing, paper thin walls and over busy breakast area, our neighbouring rooms very loud facetime call at midnight before a 4:00am start was not appreciated when you can hear every word. Guides were very knowledgeable and Machau Pichau was a real bucket list experience

11 mei 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear John, thank you so much for such a nice review. I'm sorry to hear that the hotel in Cusco was disappointing. We appreciate your feedback and will consider your comments. Overall, we're delighted that you had a great time in Peru, and we look forward to helping you plan your next trip! Best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

This was our 1st experience with Llama…

This was our 1st experience with Llama Travel travelling to Argentina & Brazil and everything from booking went really well. Anything we needed to know Otto answered quickly. We extended our stay in Brazil to enable us to relax after a full on tour. Our guides were knowledgeable but Alex in Brazil was amazing, he was funny, interesting and made our trips special. Iguazu Falls are spectacular and I can honestly say our holiday was everything we hoped for. A very special experience and all our hotels were well situated. We stayed in the Loi Suites in Iguazu and we could have stayed longer to relax it was beautiful .
It was also nice to hear from Llama Travel when we arrived home asking for feedback, this to us showed they were interested in how our holiday had been, so thank you Llama

10 mei 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Hi, thanks so much for your kind review! I am delighted to hear you had a great time in Argentina & Brazil, both countries are incredible. I hope we get to help you plan your next trip soon. Best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

We are fairly experienced traveller's…

We are fairly experienced traveller's and tend to organize our holidays independently. However we decided to use Llama to book our South American holiday after being recommended to do so by a friend who had great things to say about them.
We ard very glad we took their advice. Llama were beyond excellent in every aspect of planning and executing this trip. We were met at every airport by first class guides who made sure we had all the information we needed, and driven to our hotels where the guide assisted with check in. On the days we had guided tours everything worked like it should. The guides were knowledgeable and polite ensuring we had a great experience. The hotels were superb and the included breakfasts were amazing. If you're planning a trip to one of Llama destinations book it through them. The cost is very reasonable and the service is absolutely first class. Thank you Gary and Llama for a wonderful holiday.

2 mei 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Andrew, thanks a lot for your glowing review! We really appreciate your kind words and are extremely happy you had a fabulous time in South America. We are looking forward to helping you plan your next adventure! All the best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

A dream holiday

It's over 2 weeks since we returned from our holiday in Ecuador and Galapagos Islands and we haven't come down to earth yet! It was more than just a holiday. Team Llama made a dream come true where we hiked in a cloud forest of Ecuador, had humming birds sit on our hands, penguins joined us while snorkeling in Galapagos...too many highlights to mention. We made wonderful memories and have been inspired to see more of South America.
The people of Ecuador and Galapagos gave us such a warm welcome. The guides and everyone involved were exceptional, hotels beautiful and comfortable. Meals beyond our expectations. We expected a lunch box on the boat excursions but we were served a 3 course meal, cooked to perfection in the middle of the Pacific Ocean - just amazing!
Llama Travel have been very easy to deal with and super efficient. This was the first time we have travelled with them and our first time in South America but it won't be our last.
A million thank yous.

25 april 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Ann, thank you very much for your very kind words. We are so pleased you had a great time in Ecuador and the Galapagos Islands. We are looking forward to helping you plan your next adventure! All the best, Nathalia :)

Beoordeeld met 5 van de 5 sterren

Argentina and Brazil Holiday with Llama Travel

Just got back from South America holiday arranged via Llama. Everything went well. We opted for hotel upgrade and were delighted with all three hotels we stay in. The guides were all friendly and helpful and full of knowledge. Enjoyed all the excursions, they were good value. The only slight criticism was the lunch provided during the excursions to Uruguay was disappointing. The overall organisation was outstanding.

3 mei 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Dear Dave, we're delighted to hear you had a great time in Argentina and Brazil! South America is indeed a phenomenal place. Thank you for the feedback regarding the lunch provided during the excursion to Uruguay; we'll take this into account. We look forward to helping you with any future trips.- Nathalia :)

Beoordeeld met 5 van de 5 sterren

Vietnam and Cambodia

We have just returned from a holiday to Cambodia and Vietnam, and I just wanted to thank everyone at Llama for what was a truly magical holiday experience. 

We booked with Llama on the recommendation of a friend, and you certainly did not disappoint. Everything from the organisation of the trip to the knowledge, support and expertise of the local guides were excellent and all added to make our holiday very special.

I would not hesitate to use Llama again for any upcoming trips and I will definitely be recommending you to my friends as an amazing company to book any holidays with.
Thank you.

12 maart 2025
Logo Llama Travel

Antwoord van Llama Travel

Dear Lizzie, thank you very much for your kind words! We are so glad that you had a wonderful trip away with us to Cambodia and Vietnam, and we hope we can help you with another holiday in the future 🙂 Best wishes, Nathalia

Beoordeeld met 5 van de 5 sterren

Natural Wonders of Chile & Atacama Desert

As a single traveller with a desire to do this trip before age/confidence persuaded me otherwise, I couldn’t have chosen a better company.
Every question/ itinerary change was handled so well by a team who obviously know their destinations so well.
It proved to be everything I wished for .. and more.
The organisation, personnel in all the places I visited and coordination of the trip was ‘five stars’ throughout .
I’m so thrilled that I finally got to the Atacama Desert … it was astounding!
Thank you !

25 maart 2025
Review zonder uitnodiging
Logo Llama Travel

Antwoord van Llama Travel

Hi Anna. I'm delighted you had such a good trip. Chile is a fantastic country to visit, and it's great to hear that it lived up to your expectations. If we can help you with any other trips in future, please let us know. Luca.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer