Llama Travel Reviews 

192
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We are just back from an incredible trip to Costa Rica with Llama Travel. The attention to detail throughout the whole process from booking to returning home has been faultless. Our first... Toon meer

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Beoordeeld met 5 van de 5 sterren

We had our last trip with Llama in May visiting the amazing Uzbekistan. From.start to finish everything was excellant.The booking process, the itinerary and tour information prior to travelling.Uzbe... Toon meer

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Beoordeeld met 5 van de 5 sterren

Wonders of Japan,end Mar 2026. Cannot fault the organisation, all transfers were in place,,..we were put onto the bullet train and on arrival the rep was there waiting for us. Our fist guide, Nao, w... Toon meer

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Beoordeeld met 5 van de 5 sterren

Thanks to Llama for making our trip a lifetime experience! Our Incas & Conquistadors of Peru + Inca Trail was enjoyable, was relaxing, as flights, transfers, and hotels were well arranged. The guides... Toon meer

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Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

Llama Travel’s twin focus on high-quality holidays and the lowest possible prices has led to us being recognized as one of the UK’s leading operators of holidays to Latin America, Asia, and Africa.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

192 reviews

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4,9

Alle reviews

(192)

30 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Just back from Japan … amazing trip

Just back from Japan … amazing trip, great service from start to finish Well paced holiday with free time built to explore. First class hotels well located with guides all willing to go the extra mile .Special thanks to Cars in Tokyo and Yoshi in Kyoto for making our trip so special. Our third holiday with Llama travel, Namibia
& South America also, can’t fault you. Well done all .

9 mei 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hello Carol, thanks for this amazing review! We're so glad to hear you enjoyed your time in Japan. Let us know if we can help you with any future trips - Nathalia

Beoordeeld met 5 van de 5 sterren

Excellent Tour Company

Would highly recommend Llama Travel - it was our first time travelling with them but it was a massive holiday - 4 weeks across South America. Their attention to detail was impressive, they let us know in advance of the smallest changes to our itinery e.g. hotel bookings, trip changes etc.
The local guides were really excellent (bar one) and most had immense knowledge about the sights and history of each area.
Will definitely travel with Llama again.

26 februari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Jim, glad to hear you had a good time in Latin America! It's truly a wonderful place. We look forward to helping you with any future holidays. - Josh

Beoordeeld met 5 van de 5 sterren

Llama travel service excellent before…

Llama travel service excellent before and after the trip. Excellent guides and tour itinerary. Could not recommend them any higher, recommend them to everyone.

7 april 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Linda, thanks for this lovely review! Let us know if we can help you with any future trips - Josh

Beoordeeld met 5 van de 5 sterren

Excellent service …

Excellent service from Llama everything runs seamlessly from the initial enquiry to returning home.
The itinerary is comprehensive and sent before you travel so you know exactly what day and time your trips are.
Staff on the ground are knowledgeable, personable and friendly all the hotels we booked were excellent and in great locations.
South America is an amazing continent and Llama make it easy to explore with their hints and tips we have traveled to Costa Rica, Peru , Ecuador and the Galápagos Islands and would not consider using anyone else.

22 maart 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Larraine, thanks for your review! We try to provide our customers with all the details they might need, and we're glad to hear you've found it useful! Let us know if we can help you with any future travel plans - Josh

Beoordeeld met 5 van de 5 sterren

First time booking with Llama Travel

Recently travelled as a couple to Peru with Llama travel. From start to finish everything was absolutely fantastic. Travel adviser, hotels, transfers, excursions and staff all top notch. Great quality, super efficient and highly competitive price. We will definitely be using Llama travel again. Well done you guys!

19 april 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Louise, thanks for this brilliant review! We're so glad you enjoyed Peru. We look forward to helping plan your next holiday - Josh

Beoordeeld met 5 van de 5 sterren

Great advice and a remarkable set of experiences and memories at a reasonable price

We used Llama Travel to organise a trip to Peru and Matchu Pichu. We got great advice and a remarkable set of experiences and memories at a reasonable price. I have no hesitation in recommending them or using them again

7 april 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Asad, glad to hear you enjoyed your time in Peru! Let us know if we can help you with any future travel plans - Josh

Beoordeeld met 5 van de 5 sterren

Please dont cancel your trip yo Jordan.…

Just on our tour to Jordan and I am so glad we didnt cancel our trip. It's been simply fantastic. If like me you you were unsure about travelling due to everything going on in the surrounding countries then I would say do not cancel as you won't be disappointed.

29 april 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Selma - thanks for the shining review! - Josh

Beoordeeld met 5 van de 5 sterren

Fantastic Costa Rica tour with Llama Travel

Booked a Costa Rica tour with Llama travel. Terrific customer service. Fantastic destinations and tours. In country tour guides and transfers excellent. Great value. Would certainly use again.

8 februari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

We're so glad you enjoyed your trip! Costa Rica is a fantastic country. Let us know if we can help you with any future trips. - Josh

Beoordeeld met 5 van de 5 sterren

Just returned from the Taj Tigers and…

Just returned from the Taj Tigers and Temples tour of India - absolutely amazing and worth each and every 5 stars!
From my initial enquiry the booking with Llama was handled seamlessly. I questioned a few things prior to departure and Otto answered promptly and with the info I needed. He is also helping with a query I have had since returning.
The tour itself was beyond my expectations- the guide Narinder was very knowledgeable, thoughtful, kind and looked after us through each stage of our tour. He even rejigged the itinerary on the very first day and managed with less than 24 hours for us as a group to attend the Holi festival which was an extra special added bonus.
The majority of the hotels service was great - a couple of issues which were rectified by the staff with deepest apologies.
We were also extremely lucky to see tigers in our additional safari, which I would recommend doing as the guides take you into different areas of the park. The safari included in the initial cost takes you into gate 1 which is the main tourist gate and it is very busy.
We were a group of 10 with 2 additional travellers joining us who were staying at the upgrade hotel. As a group of 10 we socialised in the evening and got on very well. I hope to stay in touch.
Travelling as two female friends in our 50’s we felt very safe in India. The people are so friendly and welcoming. I hope to return one day.
Would definitely travel with llama again and would wholeheartedly recommend to friends and family.
Thank you so much Llama travel for an exceptional holiday and service

23 maart 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Dear Karen. Thank you so much for your review. It's lovely to hear that you had a good holiday in India and in particular that Narinder was a great guide. If we can help you in future, please let us know. Luca.

Beoordeeld met 5 van de 5 sterren

Fabulous extended holiday to Central/Southern America.

Just returned from a fabulous extended holiday to Costa Rica, The Galapagos islands and Peru. Llama travel, Ben and colleagues, were fantastic in organising all that we wanted, linking three tours together seamlessly. All the transfers were punctual, professional, with very clean vehicles. All the hotels/lodges/boat (12) were wonderful, very comfortable. All excursions were led by local guides who were very knowledgeable, spoke good English and very friendly. We saw so much more than we would have done by ourselves.
Thank you so much to Llama travel, we will certainly use you again.

22 februari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Dear Chris. That's an amazing trip you took, visiting so many incredible places. It's lovely to hear that you enjoyed it and that Ben was so helpful. Let us know if you are interested in visiting any other parts of Latin America - or elsewhere! Luca.

Beoordeeld met 5 van de 5 sterren

Just returned from Angkor Wat and…

Just returned from Angkor Wat and Vietnam North & South. We had a fabulous holiday, from contacting Llama Travel to departure, everything was well organised (hats off to Otto at Llama who helped accommodate us with flights to Singapore, since we wanted to visit there outside of our holiday itinerary). He was professional and prompt, and made making the arrangements easy and pleasant. The whole trip was excellent, a good balance of places to visit, without spending too much time in any one place. The local tour guides were all superb, and made our trips stress free and very enjoyable. All the hotels were very good (some being excellent). We particularly like Llama's use of small group tours: we began with a group of 6, which eventually maxed out at 10 people. The advantage is that you get to know people well, and the tours feel much more intimate. Overall we loved Cambodia and Vietnam, especially the people, who are very friendly and accommodating. We highly rate this trip and, having been with Llama before, we will be booking with them in future.

21 februari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Thanks so much for this glowing review! We're so glad you enjoyed your holiday, Vietnam is a wonderful place. We look forward to helping you with any future trips. - Josh

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Llama Travel arranged my trip to Ecuador & The Galápagos and their customer service and advice has been excellent from start to finish. The trip exceeded expectations and was great value for money. Will definitely be using again

22 februari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Una, thanks for the review! We're so glad you enjoyed the Galápagos Islands. Let us know if we can help you with any future trips! - Josh

Beoordeeld met 5 van de 5 sterren

Amazing highly recommend …

This was our first time using Llama Travel and I would definitely recommend them.
The team are very friendly, professional and quick to respond to any questions.
Our tour of Chile was well organised, everything ran according to plan, the guides were super friendly and helpful. The whole trip was perfect Thank you!!

29 januari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Kellie, we're so glad you enjoyed your trip to Chile! It's a wonderful place. Let us know if we can help you with any future trips! - Josh

Beoordeeld met 5 van de 5 sterren

Excellent service and brilliant local guides

We have used Llama 3 times now for long haul trips and we keep going back because the service from the staff in the UK is always very friendly and helpful (thanks Otto!) and because the local tour guides we’ve had have all been first class; very knowledgeable and personable. We also really like travelling round in a small group and the tours always include days that you can spend doing your own thing. We highly recommend Llama and will always go back to them for similar trips.

4 januari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Sarah, thanks so much for this shining review! We're always happy to help you with future trips. - Josh

Beoordeeld met 5 van de 5 sterren

Llama Travel Cape Town and the Garden…

Llama Travel Cape Town and the Garden Route plus Victoria Falls.
Trip was in January/February 2024

Unable to fault Llama on the level of service and attention when we booked this holiday. Did not have any problems with the hotels, guides, or drivers.

Llama offer an upgrade package for the hotels on this trip, in my opinion it is not worth doing, we were 9 couples and one couple did take the upgrade and missed out on a lot of socialising, the hotels on the basic package met all of our needs and we would happily stay in any of them again.

Suggest that you do not take the flight that gets into Cape Town very early in the morning, I think it came in about 4AM. The first hotel which is the Sun Square City Bowl does not allow check in until 4PM, some of our group had to wait about 10 hours to get into there room.

Since Llama published the details of the holiday Zimbabwe has increased the cost of the visa for entry from $50 to $55 per person. It was not difficult to get the visa at the airport just time consuming.

1 februari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Tim, thanks for the review! We're glad you had a good time in South Africa. We appreciate your feedback on the hotel upgrades, and will take these points into consideration. - Josh

Beoordeeld met 5 van de 5 sterren

Just arrived home after 12 day tour to…

Just arrived home after 12 day tour to S. Africa. We had a fabulous holiday with excellent service from LLama Travel in London, guide and coach driver in S. Africa.

25 januari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Lynda, thanks for the review! Glad to hear that you enjoyed South Africa, it's a wonderful country. We'd be delighted to help you with any future holiday plans. - Josh

Beoordeeld met 5 van de 5 sterren

Had an outstanding visit to South…

Had an outstanding visit to South Africa with Llama travel. Their organisation throughout was superb. Our guide and driver were absolutely brilliant and went above and beyond to make our visit so memorable,

25 januari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Hi Grant, thanks for the positive review! South Africa is a wonderful place, and we're so glad our guides were able to bring it to life for you. Let us know if you have any plans for future trips and we'd be happy to help you.

Beoordeeld met 5 van de 5 sterren

Best tour company I have ever used

Best tour company I have ever used. Fantastic service, guides ( in Ecuador) always on time, polite, helpful and informative. Would whole -heartedly recommend this superb company. Plus incredible value for money.

29 januari 2024
Review zonder uitnodiging
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Antwoord van Llama Travel

Thank you for your kind words! We're so glad you enjoyed your trip to Ecuador, it's a really special place. Please let us know if we can help you in the future. - Josh

Beoordeeld met 5 van de 5 sterren

Great trip to Ecuador and Galapagos

My wife and I have just returned from a trip to Ecuador and Galapagos, arranged through Llama Travel. We chose Llama Travel because they arrange everything including flights from UK. Many operators require you to make your own way to Quito, which exposes you to a risk in the event of flight or schedule delays.
We has a fantastic trip. Ecuador is a beautiful country and everyone we met was friendly and helpful. All flights and transport arrangements went smoothly. The guides in Quito, Mashpi and Galapagos were all excellent; friendly knowledgable and all spoke excellent English.
The Reina Isabel hotel is a very good mid range hotel, with large rooms, comfortable beds and friendly staff.
Mashpi Lodge in the Cloud Forest is truly out of this world. A pity we could not stay longer.
We toured the Galapagos on the Archipel I, which was the perfect boat for us. Lots of deck space on this catamaran for the 16 guests with good en-suite cabins and lovely crew.
The Galapagos lived up to our expectations and Quito is a gem in the mountains. However Mashpi Lodge really exceeded our expectations.
A wonderful trip. Thank you Llama Travel.

1 december 2023
Review zonder uitnodiging
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Antwoord van Llama Travel

Thanks for letting us know that you had such a fantastic trip. The Galapagos is really special, and it's great to hear that mainland Ecuador, especially Mashpi Lodge, was also a highlight. If you'd like to travel to one of our other destinations, please let us know and we'd be delighted to help.

Beoordeeld met 4 van de 5 sterren

Jewels of Jordan

Our second trip with Llama Travel and certainly won’t be our last. Everything extremely well organised with excellent accommodation and good food. Our group of 20 was split into two smaller groups of ten and transported in comfortable minibuses with complimentary water. Same guide and driver for the whole trip and both did a great job. Our guide Mo was helpful, friendly and incredibly knowledgeable. He really enhanced our enjoyment of the trip. Petra was always going to be the main event and didn’t disappoint, but the other sights and scenery were also impressive. We particularly enjoyed visiting Mount Nebo (despite the fierce wind!) and loved hiking in the Dana Nature Reserve. Would liked to have had an overnight stay there. The desert scenery was fantastic but was a little disappointed with the jeep safari. It lasted less time than advertised and we didn’t venture very far. However, we had a wonderful trip overall. Jordan is a very safe and welcoming country and Llama Travel a great company to see it with.

20 november 2023
Review zonder uitnodiging
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Antwoord van Llama Travel

Dear Mandy. Thank you for your review. It's lovely to hear that you had a great trip in Jordan. Thanks especially for your comments regarding the desert jeep safari. We will review this to make sure this is addressed for future trips. We would love to help you arrange another trip in future, so please let us know when you are next planning. Luca.

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