Mark Ryden USA Official Store Reviews 

103
TrustScore 3 uit 5

2,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Guten Tag. Ich erhalte leider keinerlei Rückmeldungen auf meine bisherigen Nachrichten. Der Rucksack wurde bereits am 29.04.2026 bestellt und bezahlt. Gemäss Ihrer Angabe hätte der Vers... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible customer service, one day they say the backpack I ordered is in stock, they next day they say it’s in stock. I paid extra for shipping but the backpack has not been received. It has been mor... Toon meer

Beoordeeld met 5 van de 5 sterren

Your backpack was a gift for my husband, and he absolutely loves it. I really appreciate the creativity and practical design; it’s perfect for his business trips and navigating through the airport. To... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using this Mark Ryden Voyager Bagpack for almost a month now and I am absolutely in love with it! This bag is definitely one of the most useful bagpacks I have ever owned. The main compart... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffer- en tassenwinkel

Informatie afkomstig van verschillende externe bronnen

Mark Ryden company has been established on November 17, 2016 and since that time brought to customers worldwide great variety of anti-theft laptop backpacks, travel bags, sling bags and other travel accessories.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,8

Alle reviews

(103)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

One of the best bagpacks I ever had!

I have been using this Mark Ryden Voyager Bagpack for almost a month now and I am absolutely in love with it! This bag is definitely one of the most useful bagpacks I have ever owned. The main compartment is spacious allowing me to fit all necessary items. It also features various other pockets for greater organization. It is lightweight yet sturdy, plus it is water resistant! It can be used for casual outings as well as trips and it looks great in any setting. Overall, I highly recommend this bagpack. 5/5 stars!

2 februari 2023
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Dear Abhijeet,
thank you very much for your review! Enjoy your backpack!
Best Regards,
Mark Ryden USA

Beoordeeld met 1 van de 5 sterren

I’m still waiting the product

I’m still waiting the product. Please ready my review from December and this company reply. They said that the product was going to be delivered. THEY ARE LYING.

I bought the product THREE months ago.

I sent an email asking for reimbursement and I had no answer. So, I was robbed by this company.

13 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great bag

It is a very useful and easy to carry bag.

19 november 2022
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Thank you very much for your feedback, Behzad.

Beoordeeld met 1 van de 5 sterren

This is the worst company I have ever…

This is the worst company I have ever seen in my life. Don't even glance at their website because you will not receive anything you order and you will NOT get a response from support. This is fraudulent and scam it says it is from the UK but it is from China and the tracking number is fake.

6 november 2022
Review zonder uitnodiging
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Thank you for your feedback Samaritan. We don't agree with your opinion at all, because all our tracking numbers are valid and it is unfortunately not our mistake that you can't use the tracking number to see the status or your order. It is very easy and none of our customers had a problem with it. Also, can you please write us where exactly did you see that we are from UK? Our company is based in USA and our shipping stocks are in US, Canada, Spain, Czech Republic and China. We ship worldwide from all stock according to current product availability and the shortest shipping time. Thank you for understanding.

Beoordeeld met 1 van de 5 sterren

Horrible experience

Horrible experience. Super delayed shipping.

13 september 2022
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Dear Abe Abed,

we appreciate your comment and in same time we are sorry that you are disapointed. We checked your order and your placed your order with standard shipping, which comes with 10 - 30 days delivery time. This information is visible for our customers at every product page and also in our shipping policy. Delivery of your package is therfore on time according to shipping method, which you selected at checkout.

Next time, we would recommend to place an order with express shipping option, which comes with delivery time 5 - 7 business days.

Thank you for your understanding,
Sophia
Mark Ryden USA

Beoordeeld met 4 van de 5 sterren

Worth the Wait

Although it took a somewhat long time to get my bag, I must say it was worth the wait. I got the Rover 17 inch laptop bag. I live in a very rainy area and have to carry a lot of electronics with me to school, but with the excellent waterproofing materials that the bag is made of, all of my electronics are now safe and dry.

9 september 2022
Beoordeeld met 1 van de 5 sterren

DO NOT ORDER FROM THEM.

DO NOT ORDER FROM THEM.
Absolutely worst experience dealing with them
I received the wrong bag and have been trying to reach them via chat, email, facebook messenger and have not received a response anywhere. They said they were going to look into my wrong order issue and then disappeared and haven't heard from them since.
Their website says 9pm-5pm support but those are LIES
Order from markrydencanada.com in stead. You will at least get a response.
Note, markrydenusa and markrydencanda are not affiliated.

17 juni 2022
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Dear Parth,

thank you very much for your feedback. We are really sorry that you faced an issue with ordering from us. We would like to clarify that our support team is always helpful to all customers as fast as possible. On the other side, we would like to kindly disagree with your statement that our support team is available 24x7. We don't claim this information on our website. We inform our customers that "We value our customers too much to outsource our customer service and we value our employees too much to be open 24/7".

Thank you for understanding.

With Kindest Regards,
Mike

Beoordeeld met 2 van de 5 sterren

First order was canceled

First order was canceled, supposedly out of stock. So I messaged them and have yet to receive a reply. Did not see my refund yet either. Placed an order for the same bag but with three compartments, hoping it is in stock. Haven’t heard a word about shipping or a reply back to my initial inquiry. Not happy so far; the shipping time for a place that is in the U.S. and processing time is way too long.

7 februari 2022
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Dear Chris, please accept our appolozige for the issue you had. We canceled your order due to empty stock reason for this particular model and did our best to get new models on board asap. Your second order is already on the way and you should already see refund on your account (refunds sometimes can take more time than we wish).

Thank you for your review and take care.

Mark Ryden USA team

Beoordeeld met 5 van de 5 sterren

Still awaiting my order

I want to believe it's a great backpack. So, I purchased it on line and give it a five star but the thing is that it's been a week and I'm still waiting for my order to be shipped. Cannot wait to get my backpack!

24 december 2021
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Dear Richard,

thank you for your review. We are very sorry for longer delivery times during the period before the Christmas. Thank you for understanding and enjoy your backpack!

Mike
Mark Ryden USA

Beoordeeld met 5 van de 5 sterren

Great purchase

I am happy to get a chance to review the Mark Ryden USA store and their stuff: I was really satisfied with their approach, fast delivery, and much more positively surprised when I started to use the VOYAGER backpack. Quality, design, material...everything together makes really great value for its price.

8 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best backpack for business travel

Best backpack for business travel, a great choice for daily commuting! Quality seems to be good.

6 mei 2020
Review zonder uitnodiging
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Adam, thanks a lot for your review!

Beoordeeld met 5 van de 5 sterren

Really good quality backpack!

I’ve ordered the Voyager business backpack for my husband and it really exceeded my expectations! The quality is really good and it looks great with business attire and fits a tun. A perfect alternative to a laptop briefcase which caused him so much back pain.

15 april 2020
Review zonder uitnodiging
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Very well designed and manufactured

Love the design, materials and the craftsmanship! I'm using it on my international trip and so far (10 days) - it rocks! I'll post an update if something changes, but so far so good! :)

15 april 2020
Review zonder uitnodiging
Logo Mark Ryden USA Official Store

Antwoord van Mark Ryden USA Official Store

Thanks a lot, Michal. Enjoy the backpack!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer