Martyn Gerrard Estate Agents Reviews 

A very good experience from start to end of my sale. Afina was considered and reassuring in her judgement of potential buyers and their offers, always thinking ahead and managing my expectations. She was diligent in actively communicating with all parties to progress and conclude the transaction, with good responsiveness, attention to detail and transparency throughout.

I want to say a personal thank you to Harrison. Whilst he called hoping to talk about a letting, when I advised him that our property was not up for a letting and being concerned about where this information was listed, Harrison went above and beyond by not just being understanding but following up with the link to the property and going through step by step how I could resolve the situation.
Following the call, I was able to talk with the relevant letting agent and have this information removed.
Whilst I can’t help with a letting, anyone that does go with Martyn Gerrard should know they will be in good hands with Harrison. Thank you again.

I recently had the pleasure of dealing with Craig to obtain a valuation on my property. From the outset, it was clear that I was dealing with somebody who possesses an outstanding level of knowledge and experience within the property sector.
Craig's assessment was thorough, well-reasoned and entirely grounded in the current market. Rather than offering inflated figures, he provided a realistic and considered valuation, supported by clear and credible reasoning. This kind of honesty and transparency is, frankly, rare and greatly appreciated.
Beyond the valuation itself, Craig demonstrated a breadth of market knowledge that was genuinely impressive. He was able to answer every question with confidence and clarity, offering an informed perspective on local conditions and wider market trends.
His manner throughout was professional, courteous and straightforward. It is evident that Craig takes his role seriously and is committed to providing a genuinely helpful service.
I would have absolutely no hesitation in recommending Craig to anyone seeking expert property advice when looking to buy or sell a property.

A huge thank you to Bruvis and Kardine at Martyn Gerrard for helping us sell our flat. Their communication, professionalism, and dedication throughout the process were outstanding. They kept us informed every step of the way and worked tirelessly to ensure the sale went through smoothly. We really appreciated their proactive approach and support from start to finish. Highly recommended!

Maria has been stunningly professional throughout

Zoe was helpful throughout our whole process. As this was a new process due to recent changes in the rental laws, she made everything as smooth and straightforward as possible.

Her communication was great - even when there wasn't yet an update, she would still call and keep us informed, which we really appreciated. We're grateful for Zoe's help, responsiveness, and professionalism. Thank you!

My family and I just moved into our new home thanks to MG. Matthew, Sheriaz and Amelia made the process very simple and easy for us from start to finish. They coordinated everything so well and were professional throughout. Couldn’t have asked for better service.

We used Martyn Gerard to help us find a rental property in North London and they were great to work alongside. Alexia and Muhammad in the Crouch End office were a pleasure to work with. Strongly recommend!

Worked with Jessica on negotiating a new rental amount with my tenants. Jessica was professional and knowledgeable and an updated amount was agreed swiftly with the tenants.

Matthew and Sheriaz were a dream to work with in renting my house . Efficient courteous and human! So refreshing to have this approach to a business . They both helped resolve issues way beyond their brief and that is what makes the stand out service . A 10 year relationship with MG that keeps on going . Well done guys and well done MG . And a big big thank you.

Sophie Wilkins in the Finchley office is incredibly rude! The guys at the Ally Pally office are great.

I bought my Dartmouth Park flat through MG 20 years ago, then later rented it out through them. More recently they handles a successful sale. Great service throughout - thank you Maria!

I had a very positive experience with Mittio during my letting process. He was professional, approachable, and genuinely understanding of my current financial situation. Rather than simply dismissing my circumstances, he took the time to listen and worked with me to find a suitable solution.
Communication was clear throughout, and he made a stressful process feel much more manageable. I really appreciated his patience, flexibility, and willingness to help.
I would definitely recommend him to anyone looking for a letting agent that is both professional and understanding.

Yasmin and Zlat were great at securing the property we wanted. Team has always been very friendly and helpful.

Gabriela is clear, organised and charming to deal with. Kind, courteous and professional she makes property management look effortless (it isn't!). She leads her team really well and we are grateful.

Dealing with Jessica Haynes for my rental property in East Finchley. Very happy with Jessica’s professionalism, her responses are prompt and well balanced, she was communicative and explained things very clearly.

Afina really kept the process moving. She’s very proactive which is what you need in these processes.

Jessica Haynes Marla has been my liaison person with my tenant. She is always on the ball, listens and, if possible, adapts to my requests. Martyn Gerrard are a friendly, helpful estate agency. I am always confident when I speak to them that they will help as much as they can.

My experience with Martyn Gerrard has been extremely frustrating and unacceptable.

Communication was consistently poor and never improved, even after raising concerns multiple times. It felt disorganised and careless throughout, with no real attempt to address the issues.

The most concerning part was being hit with sudden charges with no explanation. Even worse, the attitude was essentially that I had to pay regardless, without transparency or justification. This kind of behaviour is completely unprofessional and unacceptable.

Customer service overall was a nightmare — unhelpful, dismissive, and difficult to deal with. Instead of resolving problems, they seemed to make the situation more stressful.

I would strongly advise others to be very cautious. Make sure every cost is clearly confirmed in writing, as you may otherwise be faced with unexpected charges and very little support.

I let my flat through Daniel Harris in Crouch End. From beginning to end, the service has been 5*. As a first time landlord, Dan helped keep me on track (but never pushy), was straight talking with an honest, no bull approach, and great sense of humour. He helped me organise things and was solution-orientated. Within 2 days he had secured two decent offers. Highly recommend.