Mdcarpentryworkshop Reviews 

Wrong gate delivered after 2 months money not refunded and now after 4 months no replies to calls or emails I need to find a way of getting my money back actually no stars very very poor and illegally taken money

Avoid Avoid. Ordered a driveaway gate and pedestrian gate plus two gate posts. Both Posts delivered in a few days despite cancelling one. Waited another 6 weeks for gates only to receive an email cancelling order with no explanation. I cahsed order at 4 weeks no indication they had an issue Thats 6 weeks wasted. Total; waste of time avoid at all costs

Took my money 7 weeks ago then total lack of communication. Will report this as a scam

I ordered a gate on the 2nd Sept 26 and received an email on the 9th Sept telling me delivery was arranged and the product was on its way.

Over 2 weeks later, and after hearing nothing I went on the delivery firms portal and found the delivery was cancelled an hour-or-so after it was initiated.

Perhaps a scam to keep me quiet for a while?

I've emailed twice and tried to call but like others have said, no answer and mailbox full so I can't leave a message.

I've just ordered a new gate from a different supplier and I seriously doubt I'll see either the gate or my money back.

I hope I'm wrong, but maybe this has been a cash-grab as the walls are closing in on the business, or a cash-flow scam at best.

Avoid.

Avoid at all costs, took over £300 and never delivered my order. Never responded to any emails either.

Waste of time company.

Took my money instantly for a gate, went completely silent for over a month, and then emailed to cancel the order. I haven't received my refund yet. Beware of this business—they seem to be using customer payments for their own cash flow.

Similar experience to others. ordered and paid for a gate. emailed for an update and received zero reply. A week later they cancelled the order. I wouldnt deal with this company again

Ordered a garden gate 5 weeks ago today. Chased after 7 days and was told it would be delivered in approximately 4 weeks. Still not received. No further response from company despite chasing constantly by email. Had to request a refund from my bank. Have no idea why a few people have left good reviews as this is a terrible company. Please look elsewhere as you will be thoroughly disappointed. Not sure how this company is still trading.

I would not recommend these to anyone I ordered my gates 2 months ago and still not got them ,I’ve rang several times and emailed loads of times still no reply this is disgustingl

Took my money and failed miserably to deliver in the advertised time. I received an email saying the expected time was at least double ( so the original was basically a lie) . Not thrilled but didn't have a lot of choice. They then failed to meet this extended delivery time and have ignored 3 emails asking for information and updates. I appear to have been robbed . Have nothing to do with this company

Ordered gates six weeks ago and haven’t had any update. Tried contacting them via phone (their message box is full!) but no one answers. Tried emailing but no reply. Initiated a charge back with the bank because I feel like I’ve been scammed! Do not use and shame on B&Q for having them on their website!

Ordered a gate and gate furniture. It claimed 7 day delivery, but after a fortnight nothing had arrived. I emailed them and was told they were very busy and there was a delay. The gate arrived a few weeks later. I am very happy with the gate but there was no gate furniture with it.
I emailed them about the missing furniture, which cost £20, I got no reply. I have emailed them again, a couple of times but with the same result.
Go elsewhere for you gate as this company is untrustworthy.

Never received my gate and not getting a response from emails

Ordered a gate paid for it,it never arrived after several weeks ,at first the company answered my communication then the email adress they provided no longer worked.

I have not received the hinges and locks which I have paid for! I have emailed and phoned but no reply. I would like a refund for the missing items please. Order number 6657.
Thank you.

Still trying to get an update on delivery - communication at best non existent - extremely disappointing

AVOID AVOID AVOID
How I wished I read reviews before ordering a gate. Their website said '5-10 working days' for delivery. By the 12th day came I sent an email requesting information and when the gate would be delivered. This email was answered promptly, explaining that they were very busy and there would be a delay, but I would receive the gate 4-5 weeks from order date. I accepted this as I was in no hurry. They also that the website would be updated to reflect the new delivery times. This coming Friday, 25/09, will be 5 weeks. I emailed them on Monday for an update, and to say I would cancel the order and request a full if they could not guarantee delivery by Friday. This email has gone unanswered. I phoned them this morning, 23/09, only for the answer phone to pick up, I'm told to leave a message, then told that the mail box is full, and then cut off. If you want a gate AVOID AVOID AVOID this company and go elsewhere.

I bought & paid for a gate in early August & was told you was busy & expect delivery by 2nd week September. We are nearly in October & no gate. Tried calling 50 times & cant leave message because answer phone is full. Emailed a couple of times & no answers. Totally disappointed.

This has got to be the worst customer experience I’ve ever had. Never trust this company. Gate ordered 5 weeks ago, still not got it. No answer from them on the phone and they stopped replying to my emails. I’ve since looked at all other reviews and everyone is pretty much the same. Avoid like the plague

Never deal with this outfit absolutely shocking orders driveway gates in July had endless empty promises no communication if you ring they don’t answer finally got a refund via b&q in September don’t know how they get any business