My Property Box Reviews 

230
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic and amazing team!! Georgia was amazing and helped me the entire time. It is my first time renting, which meant I had a lot of questions and the process took a long time- but Geo... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant estate agents,great telephone manner,very professional company.Would not hesitate to use Property Box again,100% recommend to buy or sell a house with this company,keep up the good work 😀... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company took over the management of the property I have let (with no issues for 9 + years) in July. I immediately changed the payment the bank details supplied by them. They are yet to confirm an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is my first time renting and Georgia has guided me through from the start to finish extremely well and answered all my questions twice over! I’d like to thank Georgia and Ellis and would highly r... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

My Property Box Sales | Lettings | Investments My Property Box covers the North East and North Yorkshire and offers a full end-to-end property service - sales, lettings, management and investment advice. Are you sick of dealing with Estate Agents that don't understand property investment? We get it, we are serious property investors ourselves, so we understand the same pains, if you want to discuss single lets, HMOs, SA, R2R, or commercial to residential conversions, we are the agents for you, we live and breathe property! Whether you're an investor, landlord, vendor or buyer we provide an unparalleled service. We don't like to shout about how many years we have been in business like many other agents... nine by the way (with over 220 years of experience across the team!) * We understand investment, investing personally and having a team dedicated to it. We can source the right deal for you, swiftly let it to the right tenant and expertly manage it. Put simply we eat our own cooking, we wouldn't source you a property we couldn't manage. * We invest in technology, meaning we can let, manage and sell your property effectively and provide you, your tenants and buyers with the best possible experience. * We provide specialist HMO management, again many of us invest personally. * We provide unparalleled marketing for those who want their property to stand out from the crowd with our 'Platinum' service, 3D virtual tours, video tours, professional photography including home staging, as well as access to our own mailing list of buyers and Rightmove premium / featured property listings. * We provide our landlords and vendors with information via podcasts, mailers and step by step guides to help keep them up to speed on the changing landscape. * We look after our staff which means that we attract the best talent from our competitors, this allows us to offer an unparalleled service. Property is a people business, choose us to help you take your next step on your property journey.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

230 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(230)

86 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Absolutely fantastic and amazing team!

Absolutely fantastic and amazing team!! Georgia was amazing and helped me the entire time. It is my first time renting, which meant I had a lot of questions and the process took a long time- but Georgia was incredible and I was very lucky to have her helping me!! Officially got the keys today and couldn’t be happier!

Cora

16 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from the team at MPB…

Excellent service from the team at MPB - as always Georgia, Ellis and Allison have supported with every step.

15 oktober 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your lovely review, James! It's great to hear that Georgia, Ellis and Allison have continued to provide such excellent support.

Beoordeeld met 5 van de 5 sterren

Brilliant estate agents,great telephone…

Brilliant estate agents,great telephone manner,very professional company.Would not hesitate to use Property Box again,100% recommend to buy or sell a house with this company,keep up the good work 😀

15 oktober 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you so much for your fantastic feedback! We're delighted to hear you've had such a positive experience with our team. Your recommendation means a lot to us, and we really appreciate you taking the time to share it.

Beoordeeld met 5 van de 5 sterren

This is my first time renting and…

This is my first time renting and Georgia has guided me through from the start to finish extremely well and answered all my questions twice over! I’d like to thank Georgia and Ellis and would highly recommend My Property Box for an easy straight forward experience and fantastic customer service 😊

13 oktober 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your lovely review, Cameron! We're so pleased Georgia has made your first renting experience such a positive one and helped make everything feel straightforward. We'll be sure to share your kind words with Georgia and Ellis.

Beoordeeld met 5 van de 5 sterren

I had the pleasure of presenting my…Fantastic Networking Event with Brilliant Communication

I had the pleasure of presenting my business at a My Property Box breakfast event, and Beth was fantastic from start to finish. Communication was brilliant, and the feedback following my presentation was really appreciated.

It was a great opportunity to meet some fantastic local businesses, build valuable connections and network with like-minded people. A really welcoming room full of great people!

Thank you, Beth, for making the experience such a positive one. I’d highly recommend My Property Box’s breakfast events to anyone looking to connect with local businesses.

16 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you so much for your lovely feedback, Rebecca! It was a pleasure having you present at our breakfast networking event, and I'm so glad you enjoyed the experience. Creating opportunities for local businesses to connect, share ideas and build relationships is exactly what our events are all about. We look forward to welcoming you back to another event soon!

Beoordeeld met 5 van de 5 sterren

I had a great experience renting…


I had a great experience renting through My Property Box, with Ellis being especially helpful throughout the process. He was professional, friendly and always quick to respond. Everything was handled smoothly and efficiently. I really appreciate his help and would definitely recommend Ellis and My Property Box.

28 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you so much for your fantastic review! We’re delighted to hear that Ellis was so helpful throughout your experience. It’s great to hear that you found him professional, friendly and responsive. We’ll be sure to pass your lovely feedback on to Ellis. Thank you for recommending My Property Box!

Beoordeeld met 5 van de 5 sterren

I’ve had a really positive experience…

I’ve had a really positive experience with Property Box. The team has been professional, helpful, and responsive throughout the process. Communication has been clear, and they’ve made the moving process much easier than expected. Any questions or concerns were handled promptly and professionally.

Overall, I’m very happy with the service and would definitely recommend them to anyone looking for a reliable and professional letting agency.

6 oktober 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your lovely review! We’re so pleased to hear you had such a positive experience with the team and that our communication and support helped make your moving process easier. We really appreciate your recommendation!

Beoordeeld met 1 van de 5 sterren

Awful experience and rude company

Awful company, rude staff and all together was an experience that no one should go through! I raised a range of concerns, the main one being an infestation of spiders in which I was unable to move in because of. the staff were very unhelpful and the communication was absolutely disgraceful. When I handed in my notice, I still had valuable belongings in the property as I still had weeks before the tenancy end date. I found out that staff had been going in to conduct veiwings whilst my name was on the tenancy without contacting me first (the tenancy agreement states that they have to provide 48hours notice before entering). There was many other issues that the company wouldn’t resolve. I cannot believe the unprofessionalism especially Georgias communication, extremely rude and snarky. What a waste of money, I would highly suggest to rent/buy with a different company as this joke of a company is not worth wasting your time on.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van My Property Box

We’re sorry to hear that you feel you had a poor experience with My Property Box. We take feedback such as this very seriously, particularly the concerns you’ve raised regarding communication, property access and your tenancy.

Please contact Marie, the Sales & Lettings Director marie@mypropertybox.co.uk so we can investigate the concerns you’ve raised and work towards addressing them.

Beoordeeld met 5 van de 5 sterren

Im a landlord of a HMO property in…

Im a landlord of a HMO property in middlesbrough.
I live down south, 5 hours away.
From the start the communication had been amazing, weekly calls and updates. Always keeping me in the loop with how the property is going.
Would recommend them anyone and everyone.
Thank you My property box for your hard work.

1 juli 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your fantastic review, Ben! We’re really pleased to hear that you’ve been happy with the communication and regular updates from the team, particularly with you being based so far away. Keeping our landlords informed and up to date is really important to us. Thank you for recommending My Property Box!

Beoordeeld met 5 van de 5 sterren

Great service

Great service! No matter how many queries we had, Andy was happy to help and could not do enough for us! Definitely recommend!

23 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your brilliant review! We’re delighted to hear that Andy was always happy to help and went above and beyond to support you. We’ll make sure your kind words are passed on to him. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Ellis at mpb has been supporting me…

Ellis at mpb has been supporting me with a tricky tenancy issue ( new tenancy and upgrades ). He's given great communication and kept me up to date of all progress. Would reccomened Ellis and MPB to all.

Thanks

1 oktober 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your lovely feedback, Richard! We’re so pleased to hear that Ellis was able to support you through what sounds like a tricky tenancy and kept you updated throughout. We’ll be sure to share your kind words with Ellis.

Beoordeeld met 5 van de 5 sterren

Since contacting My Property box agent

Since contacting My Property box agent, Polly, to moving in took maybe 8-9 days, so fast process and references checks.
The room is perfect for my needs, everything is at advertised and everyone who I was in contact was very friendly, helpful and professional: Polly, Hari and Ellis! Can't thank them enoungh for helping me move in so fast to the property.
House mates are also friendly and respectful so Im very happy with the service of My property box!

Kind regards, Gabriel Yarm Road

18 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you so much for your fantastic review, Gabriel! We’re delighted to hear how quickly and smoothly Polly, Hari and Ellis helped you move into your new home. It’s great to know that everyone was friendly, helpful and professional throughout the process. We’ll be sure to pass your lovely feedback on to the team!

Beoordeeld met 5 van de 5 sterren

Sarah is very professional and gives…

Sarah is very professional and gives great communication/progress updates on maintenance
Matters. Very pleased with her support with my properties.

24 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your lovely review, Andrew! We’re really pleased to hear that Sarah has been providing you with great communication and regular updates regarding your maintenance matters. We’ll make sure she sees your kind feedback.

Beoordeeld met 5 van de 5 sterren

A Great Team Who Do Their Best To Deliver Good Outcomes In All Scenarios.

The staff are very helpful & live in the real world for delivering suitable outcomes for my clients - I know i can count on them for both sales & lettings related queries, issues and suitable service responses. I have no hesitation in recommending or dealing with MPB on a personal or professional level.

24 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for such a fantastic review! We’re delighted to hear that you’ve had such positive experiences with our team across both sales and lettings. It’s brilliant to know that you feel you can rely on us to support you and your clients. We really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Great service thanks!

Great service thanks!

16 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your lovely review, Camila! We’re so pleased to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.

Beoordeeld met 5 van de 5 sterren

Work a lot with Megan and the the girls…

Work a lot with Megan and the the girls at My Property Box and find they cannot do enough for us and for the clients
Sharon

24 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you so much for your lovely feedback, Sharon! We’re delighted to hear that Megan and the team have been able to support both you and your clients. We’ll make sure your kind words are passed on to them.

Beoordeeld met 5 van de 5 sterren

Absolutely perfect service

Absolutely perfect service , very nice and professional people

24 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your fantastic review! We’re so pleased to hear you found the team friendly and professional. We really appreciate you taking the time to share your experience with us!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, nice staff.

24 september 2026
Review zonder uitnodiging
Logo My Property Box

Antwoord van My Property Box

Thank you for your lovely review, Daniel! We’re really pleased to hear you received great customer service from the team. We really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

I’ve been working as a contractor for…

I’ve been working as a contractor for My Property Box for many years. I’ve always had a great service from Victoria. I would highly recommend working with them.

24 september 2026
Review zonder uitnodiging
Logo My Property Box

Antwoord van My Property Box

Thank you for your fantastic review, Geoff! It’s brilliant to hear that you’ve had such a positive experience working with My Property Box over the years, and especially with Victoria. We’ll be sure to pass your kind words on to her. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

I work very closely with my property…

I work very closely with my property box dealing with maintenance issues they are always professional and happy to help. Especially Elle who will deal with any of our queries and provides a great line of communication between ourselves, tenants and landlords!!

24 september 2026
Review zonder uitnodiging
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Antwoord van My Property Box

Thank you for your brilliant feedback, Stuart! We’re so pleased to hear that Elle has been so helpful in dealing with your maintenance queries and keeping communication flowing between you, your tenants and landlords. We’ll make sure she sees your lovely comments!

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