Absolutely fantastic and amazing team!! Georgia was amazing and helped me the entire time. It is my first time renting, which meant I had a lot of questions and the process took a long time- but Geo... Toon meer
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Lees wat reviewers zeggen
Brilliant estate agents,great telephone manner,very professional company.Would not hesitate to use Property Box again,100% recommend to buy or sell a house with this company,keep up the good work 😀... Toon meer
Bedrijf heeft geantwoord
This company took over the management of the property I have let (with no issues for 9 + years) in July. I immediately changed the payment the bank details supplied by them. They are yet to confirm an... Toon meer
Bedrijf heeft geantwoord
I had such a warm inviting welcome to the viewing today which was held by Lacey. She answered all my questions thoroughly and gave me everything I needed to know. So polite I couldn’t recommend more.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
My Property Box Sales | Lettings | Investments My Property Box covers the North East and North Yorkshire and offers a full end-to-end property service - sales, lettings, management and investment advice. Are you sick of dealing with Estate Agents that don't understand property investment? We get it, we are serious property investors ourselves, so we understand the same pains, if you want to discuss single lets, HMOs, SA, R2R, or commercial to residential conversions, we are the agents for you, we live and breathe property! Whether you're an investor, landlord, vendor or buyer we provide an unparalleled service. We don't like to shout about how many years we have been in business like many other agents... nine by the way (with over 220 years of experience across the team!) * We understand investment, investing personally and having a team dedicated to it. We can source the right deal for you, swiftly let it to the right tenant and expertly manage it. Put simply we eat our own cooking, we wouldn't source you a property we couldn't manage. * We invest in technology, meaning we can let, manage and sell your property effectively and provide you, your tenants and buyers with the best possible experience. * We provide specialist HMO management, again many of us invest personally. * We provide unparalleled marketing for those who want their property to stand out from the crowd with our 'Platinum' service, 3D virtual tours, video tours, professional photography including home staging, as well as access to our own mailing list of buyers and Rightmove premium / featured property listings. * We provide our landlords and vendors with information via podcasts, mailers and step by step guides to help keep them up to speed on the changing landscape. * We look after our staff which means that we attract the best talent from our competitors, this allows us to offer an unparalleled service. Property is a people business, choose us to help you take your next step on your property journey.
Contactgegevens
Alton House, 27-31 Grange Road, DL1 5NA, Darlington, Verenigd Koninkrijk
- 0333 358 3676
- info@mypropertybox.co.uk
- www.mypropertybox.co.uk
4,3
Uitstekend
231 reviews
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First class service
We have nothing but praise for MyPropertyBox and all the wonderful, helpful and professional staff we dealt with. Right from the off nothing was ever a problem and they reassured us at every step along the way, making us feel like individuals and not just another generic house sale.
First class service, we would not hesitate to recommend…. which we already have!
Well done Nicola and team!
18 september 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Alex! We’re delighted to hear that Nicola and the team provided such a personal, professional and reassuring service throughout your sale. It’s lovely to hear that you felt supported as an individual every step of the way. We’ll be sure to pass your kind words on to Nicola and the team!
Hoping for improvement!
Unfortunately the service has really declined recently at My Property Box in my opinion. There seems to be a high turnover of staff so not sure if this plays a part but really unhappy with the current service I receive from them as a landlord. At this stage I am not even sure who my tenancy manager is as they change so often with no communication. There has been a catalogue of errors affecting my property recently, from moving tenants in without my say so, to not arranging inspections as promised, to letting the gas safety certificate expire! I’m now unable to get a call back from anyone to see if these have been resolved. Hopefully standards will improve again because I used to be really happy with them managing my property but at this moment in time it feels like wasted money paying them to ‘look after’ my property.
26 augustus 2024
Review zonder uitnodiging
Antwoord van My Property Box
Dear Joanne,
Thank you for bringing this matter to our attention.
Upon review, I believe you have spoken to the Head of Tenancy Management and already working towards a resolution. We want to provide you with the best possible service.
If you have any further details you wish to share, you can email me directly at aidan@mypropertybox.co.uk.
Sincerely,
Aidan Langford
Operations and Compliance Manager
As my last review was deleted I have…
As my last review was deleted I have had some many problems with this company and I was electrocuted in one of there homes. Georgina is very unhelpful and also very arrogant. They are trying to cover their own backs by calling this my version of events even after electrician told me they have unplugged the earth of the cooker which caused me to be electrocuted. I know this as Georgina sent an email mistakenly to me instead of the electrician.
8 augustus 2024
Review zonder uitnodiging
Antwoord van My Property Box
Dear Hollie,
Thank you for bringing this matter to our attention. We understand the frustration you must be feeling.
Upon review, I believe you have spoken to the Head of Tenancy Management and already working towards a resolution. If you have any further details you wish to share, you can email me directly at aidan@mypropertybox.co.uk.
Rest assured, we are investigating this issue, and will get this matter resolved promptly.
Sincerely,
Aidan Langford
Operations and Compliance Manager
Amaan was really helpful during the…
Amaan was really helpful during the whole process and would definitely recommend.
24 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review! We’re delighted to hear that Amaan was so helpful throughout the process and made such a positive impression. We’ll be sure to pass your kind words on to him!
Georgia Richardson
I had a tricky start when listing my house to sell with My Property Box due to staff leaving but then I dealt with Georgia Richardson who turned it all around. She was very friendly and professional and nothing was too much trouble for her. She was always quick to respond to my emails and kept me up to date with everything. I would definitely recommend asking for her to help with your sale!
19 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Kelly! We’re so pleased to hear that Georgia was able to turn your experience around and provide such a friendly, professional and responsive service. We’ll be sure to pass your lovely feedback on to her!
Amaan was incredibly helpful
Amaan was incredibly helpful, going above and beyond to accommodate us and assist in finding a wonderful property. He responded promptly to all our questions. We feel blessed to have met him. Amazing work, Amaan!
17 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your brilliant review! We’re delighted to hear that Amaan went above and beyond to help you find your new property and was so accommodating throughout the process. We’ll be sure to pass your kind words on to him!
Credit when credit is due
My Property Box takes the stress and strain out of finding tenants for me. I’m communicated with throughout the process which has been a seamless transition. Amman has been more than helpful and informed which has been a positive experience from my landlord perspective. Gold star. Keep up the excellent work!
28 juni 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Alison! We’re delighted to hear that My Property Box has helped take the stress out of finding tenants and that Amaan has provided such helpful and informed support throughout the process. We’ll be sure to pass your lovely feedback on to him!
First class service with great customer…
First class service with great customer service - pat on the back to Georgia Richardson
8 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, John! We’re delighted to hear that Georgia provided such great customer service. We really appreciate you taking the time to share your feedback and recommendation!
My Property Box - Jesmond
Matt & his team have always rented our properties in Jesmond in a timely manner and Property Box are always happy to accommodate our requests.
11 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review! We’re delighted to hear that Matt and the Jesmond team have continued to provide such a reliable and accommodating service when letting your properties. We really appreciate your continued support!
Amaan is a really good and professional…
Amaan is a really good and professional agent to help with my renting.
10 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your lovely review, Harry! We’re delighted to hear that Amaan provided such a professional and helpful service throughout your rental. We’ll be sure to pass your kind words on to him!
Much appreciated
Much appreciated. Jasmine You are the best and the fastest to answer to any inquiries, hence it makes sense that you have more positive reviews. Thank you once again. I highly recommend Property Box.
11 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Sandeep! We’re delighted to hear that Jasmine has been so quick to respond and helpful whenever you’ve needed her. We’ll be sure to pass your lovely feedback on to her!
Friendly staff
Friendly staff, Amaan was particularly helpful! Only improvement would be to have the photos accurately represent what furniture comes with the property :)
9 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your review, Lauren! We’re really pleased to hear that you found the team friendly and that Amaan was particularly helpful. We also appreciate your feedback regarding the property photographs and will make sure this is shared with the team as an area we can continue to improve.
Amaan was helpful from start till…
Amaan was helpful from start till finish kept me updated all along even after working hours got our moving date sorted to work around our schedule.
Really hardworking and dedicated person hard to find this days made our letting and seamless process honeslty. Highly recommend
8 juli 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Mohammed! We’re delighted to hear that Amaan kept you updated throughout the process and went above and beyond to help make your move as seamless as possible. We’ll be sure to pass your lovely feedback on to him!
Don't be fooled by the friendly…
Don't be fooled by the friendly approach before you move in, as soon as you leave, they look for any excuse to take as much damage deposit off students.
State an oven needs to be professionally cleaned, which is incorrect. It needs to be clean, which it is.
Stating a bedroom has been redecorated, which it hasn't.
The flat was dirty when it was moved into and we had to spend a day cleaning.
Just disappointed we didn't take before photos, as now have no proof, but it's a shame you have to.
Just a downright confrontational approach taken by the lady carrying out the last check and looking for any chance to take money off students who can't afford it
25 juni 2024
Review zonder uitnodiging
Antwoord van My Property Box
We’re sorry to hear that you were disappointed with your experience, Duncan. We take concerns regarding property condition, inventories and end-of-tenancy charges seriously. We’d welcome the opportunity to review the circumstances in more detail and understand the concerns you’ve raised. Please contact our team directly so we can investigate this further.
Will not carry work out to make my home…
Will not carry work out to make my home safe also Georgina ‘Georgie’ is very rude and has been the 3 times I have spoken to her. She is a rude full of herself character
14 juni 2024
Review zonder uitnodiging
Antwoord van My Property Box
We’re sorry to hear that you’ve been unhappy with your experience, Hollie. We take concerns regarding property safety and the service provided by our team seriously. We would welcome the opportunity to understand more about the circumstances and investigate your concerns further. Please contact our team directly so we can look into this.
Thanks to the team
Thanks to the team, I cant wait to move in today. Everything has been top-notch from the day of viewing to the day I was handed the keys to he flat. Keep up with the marvelous work<3
13 juni 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Blessing! We’re delighted to hear that everything went so smoothly from your viewing through to receiving your keys. We really appreciate you taking the time to share your experience and wish you all the best in your new home!
My Property Box Darlington
brendan c.
on Birdeye
2 days ago
I want to highly recommend Georgia Richardson in the Sale department at My Property Box, Darlington. She is very helpful and efficient. 5 stars.
Would will be recommending her to my Colleagues.
Brendan Carney.
1 juni 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Brendan! We’re delighted to hear that Georgia was so helpful and efficient. We’ll be sure to pass your kind words on to her — and we really appreciate you recommending her to your colleagues!
Aman is an Estate Agent in the Groves…
Aman is an Estate Agent in the Groves and Acorn has been very helpful and caring and very straightforward
I was delighted dealing with him and confident
10 juni 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Hatem! We’re delighted to hear that Amaan was so helpful, caring and straightforward throughout your experience. We really appreciate you taking the time to share your feedback!
The team were amazing and very…
The team were amazing and very efficient and informative, so far excellent communicators very smooth running on a tight time scale overall very professional people!!
11 april 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Jessica! We’re delighted to hear that the team provided such an efficient, informative and professional service, particularly when working to a tight timeframe. We really appreciate your lovely feedback
Highly recommend Clare at My…
I want to highly recommend Clare in the lettings department at My Property Box, Darlington. She is very helpful and efficient. 5 stars!
9 april 2024
Review zonder uitnodiging
Antwoord van My Property Box
Thank you for your fantastic review, Barbara! We’re delighted to hear that Clare provided such a helpful and efficient service. We’ll be sure to pass your kind words on to her!
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