The website is extremely easy to use as it provides short steps to help give you advice /solutions to whatever problems you may worry to have or been having. Personally, it's helped my confidence in b... Toon meer
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Lees wat reviewers zeggen
Amazing staff and very informative... Helped me feel safe and less stressed about my spiralling financial situation
I am truly thankful for National Debtline, I couldn't have done it without the knowledge, guidance and support from the team. The links they send for letters, research about funding, cutting costs due... Toon meer
Bedrijf heeft geantwoord
Reviewers love that the advisors don't just offer sympathy—they offer concrete solutions. Feedback highlights that the staff are highly knowledgeable and excellent at breaking down confusing f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
National Debtline is a charity run by the Money Advice Trust. Working in England, Wales and Scotland, we have helped millions of people deal with their debts. We provide free, independent debt advice over the phone and through our webchat service. We've been helping people in the UK with debt since 1987.
Contactgegevens
Verenigd Koninkrijk
- www.nationaldebtline.org
4,7
Uitstekend
298 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great customer service and very helpful…
Great customer service and very helpful people and understanding
8 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our customer service was great and very helpful. Kind Regards, National Debtline
I was helped immeasurably by a well informed person
I was helped immeasurably
8 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're glad to hear our adviser's advice was helpful. Kind Regards, National Debtline
So Helpful
So glad I called, helped me and put my mind at rest
3 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our advice was helpful. Kind Regards, National Debtline
So glad I rang their helpline
So glad I rang their helpline! so helpful and not judgemental.
26 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our adviser was helpful and non-judgmental. Kind Regards, National Debtline
Do seek help with debts from nstionak debtline
I had a very detail, patience and understanding advisor on the day.
6 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our adviser was patient and understanding. Kind Regards, National Debtline
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our team was kind and helpful. Kind Regards, National Debtline
Very informative and helpful.
3 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our advice was informative and helpful. Kind Regards, National Debtline
Very in depth and thorough review
Very in depth and thorough review, all what was discussed was put in an email for my reference.
2 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our advice was thorough and in depth. Kind Regards, National Debtline
I got a lot and more out of my call and…
I got a lot and more out of my call and the lady was extremely helpful.
4 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our adviser was helpful. Kind Regards, National Debtline
Antwoord van National Debtline
Thank you for your review. We're pleased to hear our staff were excellent and helpful. Kind Regards, National Debtline
I found it very hard to here the advice…
I found it very hard to here the advice on the phone as I could here over people in the office talking over wize I had a good experience
5 december 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear you have a good experience with the adviser and we will pass on the feedback about background noise to the team. Kind Regards, National Debtline
Antwoord van National Debtline
Thank you for your review. We're pleased to hear you found the team very helpful and supportive. Kind Regards, National Debtline
Excellent sevice
20 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear you found the service excellent. Kind Regards, National Debtline
Antwoord van National Debtline
Thank you for your review. We're pleased to hear you found the advice clear and helpful. Kind Regards, National Debtline
Incredible staff willing to help you…
Incredible staff willing to help you anyway they can, I'd be completely lost and stressed out without the help and guidance I received. Thank you so much
18 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're glad to hear you found our staff incredible and supportive. Kind Regards, National Debtline
Advisers are very friendly and helpful.
Advisers are very friendly and helpful.
Said they would ring me back and did.
21 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear you found our advisers friendly and helpful. Kind Regards, National Debtline
Very patient with me and very…
Very patient with me and very informative, should have done it sooner. A weight has lifted
27 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear you found the team were patient and informative. Kind Regards, National Debtline
Patient
Patient. Listened. Was clear on the advice they could give. Suggested next steps. And mostly kind
28 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're glad to hear you found our advisers were patient and gave clear advice. Kind Regards, National Debtline
The session was interactive and…
The session was interactive and effective
26 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're pleased to hear you found our advice effective. Kind Regards, National Debtline
Very helpful chaps
Very helpful chaps. Strongly recommend talking to them if you're in debt, or related issues.
25 november 2025
Review zonder uitnodiging
Antwoord van National Debtline
Thank you for your review. We're glad to hear you found our advisers helpful and that you would recommend us. Kind Regards, National Debtline
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