Mia’s support when my order hadn’t arrived was second to none !! That is what makes the difference these days between ok and great service - it’s about the personal human touch when things go wrong �... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Laura was extremely helpful when I asked where the diary I had ordered had got to. She checked the stock level and advised the due date had been pushed back. She apologised and offered to check for... Toon meer
Bedrijf heeft geantwoord
Always a great company to deal with! Any small issues that I have had, have always been dealt with promptly and I could not recommend these guys enough! Laura in particular from customer support was... Toon meer
Bedrijf heeft geantwoord
I'm really pleased with the items we purchased (desk, drawers etc). They're sturdy and look great. The only reason I've 'dropped' a star is because we did encounter problems with the delivery (not a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Office Monster provides full range office supplies to all public, business and educational sectors nationwide. With stock of over 26,000 products we are a market leader in providing a fantastic service to our customers. You will find everyday office supplies, Ink & toner, facilities management, furniture, technology and media on our web store www.officemonster.co.uk On average Office Monster is saving our customers 15% against their existing supplier due to our scarily cheap prices for everyday brands. Should you need any assistance or if your a business user looking to open a 30 day credit account with us please call 0800 3213651 and one of the team will be happy to assist you. Come visit us now
Office Monster -Your Office Partner
Geschreven door het bedrijf
- A Service Led, Online Office Supplier
- A company that has service as its priority.
Contactgegevens
36 Commercial Street, LS26 0AW, Rothwell, Verenigde Staten
- 0800 3213651
- support@officemonster.co.uk
- www.officemonster.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
From Start to finish Office monster has…
From Start to finish Office monster has been amazing the ordering process was easy good quality items and delivery arrived when promised.
Laura Boydon in customer services has been amazing very helpful and professional kept me up to date on my order from the point of ordering to delivery and I am sure Laura will be at the end of the phone if required.
Thanks again Office Monster and Laura.
27 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Sybil,
Thank you for taking the time to share your experience.
We're so pleased to hear everything went smoothly from ordering through to delivery and that you're happy with the quality of your items.
Laura will be delighted to receive your kind feedback, providing helpful and professional service is something we take great pride in.
We truly appreciate your support and can't wait for your next order with us!
Kind Regards,
Office Monster
Great Customer Service
My order, which was originally supposed to be delivered the same week, was delayed. However, I was kept well informed of the stock levels and expected delivery dates. There was a small blip with the external delivery company on the expected day, but Laura at Office Monster went over and above to resolve the issue and delivery finally went very smoothly and on time. This is the third time we have used Office Monster and will continue to do so as their customer service and product is fantastic.
27 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi,
Thank you for your continued support and for taking the time to leave such a lovely review.
We’re sorry for the delay and delivery hiccup, but we’re delighted Laura was able to get everything resolved for you.
It’s great to hear that you’re happy with both our products and service, we look forward to helping you again in the future.
Kind Regards,
Office Monster
Extremely helpful staff and great quality
Mia from Office Monster was extremely helpful and made the buying process very simple. Furniture is great quality and delivered very quick. Would certainly use again.
21 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Cam,
Thank you for the great review!
We're delighted to hear you found the buying process simple and the delivery quick!
We really appreciate your support and look forward to helping with your office supplies again soon.
Kind regards
Office Monster
Great service and quick delivery.
19 mei 2026
Antwoord van Office Monster
Hi Dan,
Thank you for taking the time to write a review!
We really appreciate your support and look forward to helping you again soon!
Kind regards
Office Monster
Mia Roberts provided the best customer…
Mia Roberts provided the best customer experience I've come across in a long time!
A brilliant company and really good products.
20 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Lynsey,
Thank you for your lovely feedback!
We’re delighted to hear that Mia was so helpful throughout your experience, she’ll be really pleased to hear your kind words. We’ll be sure to pass this on to her!
Thanks again for taking the time to share your experience!
Kind regards
Office Monster
Excellent customer service
Mia, was fantastic in working with us to help get our order completed in time to meet our deadlines. Thank you once again.
18 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi,
Thank you so much for your lovely feedback!
We’re delighted to hear that Mia provided great support throughout your order process.
We’ll be sure to pass your kind comments on to Mia!
Kind regards
Office Monster
Very easy to use website
19 mei 2026
Antwoord van Office Monster
Hi,
Thank you for taking the time to leave your review, we’re delighted to hear you found our website easy to use and hope to assist you again in the future.
Kind Regards,
Office Monster
Excellent Customer Service
19 mei 2026
Antwoord van Office Monster
Hi Greg,
Thank you for your feedback, we do really appreciate this and are so pleased to hear you are happy with the service provided!
Kind Regards,
Office Monster
Great customer service
Great customer service, the issue with my delivery was resolved quickly, politely and efficiently. Particular shout out goes to Mia who was fantastic!
18 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Somreen,
Thank you for your lovely feedback. We’re so pleased to hear your delivery issue was resolved quickly and efficiently.
We’ll be sure to pass your kind comments on to Mia — she’ll be delighted to hear them!
Kind Regards,
Office Monster
Customer service
Despite original order not being delivered, the issue was resolved promptly & efficiently by customer services (Laura).
18 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
HI Nigel,
Thank you for your feedback. We’re sorry again for the initial delivery issue, but we’re delighted to hear Laura was able to get everything resolved promptly and efficiently for you.
We really appreciate your patience and support!
Kind Regards,
Office Monster
Very responsive
Very responsive and Laura was quick to substitute an item when the one I'd chosen was out of stock. Quick delivery too.
14 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Sarah.
Thank you for your lovely feedback. We’re so pleased to hear Laura was able to quickly help with an alternative item and that your delivery arrived promptly.
We really appreciate your support and hope you enjoy your purchase!
Kind Regards,
Office Monster
Excellent customer service
I'm really pleased with the items we purchased (desk, drawers etc). They're sturdy and look great. The only reason I've 'dropped' a star is because we did encounter problems with the delivery (not arriving the day it was due, then wrong parts being delivered the next day and another delivery having to be scheduled). However, I have to say it's one of the best customer service teams I've dealt with. Very proactive in getting problems resolved and good communication. I'd certainly use them again.
8 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Deborah,
Thank you for your honest feedback. We’re so happy to hear you’re pleased with the quality of your furniture and that our customer service team was able to support you throughout the delivery issues. We sincerely apologise again for the inconvenience caused and really appreciate your understanding. We look forward to helping you again in the future!
Kind Regards,
Office Monster
Antwoord van Office Monster
Hi Lisa!
Thank you for your feedback!
We’re delighted to hear you are happy with our prices and that your order arrived on time.
We look forward to helping you again soon!
Kind regards
Office Monster
Excellent customer service from Laura…
Excellent customer service from Laura Boydon - she was polite and dealt with my issue quickly and efficiently, even following up once delivery had been made.
Highly recommend!
14 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Abi,
Thank you so much for your lovely feedback!
We’re delighted to hear that Laura provided such great support throughout your order process.
We’ll be sure to pass your kind comments on to Laura!
We hope to helping again in the future!
Kind regards
Office Monster
Grear Customer Service!
I only needed a spare part for a previous purchase but I was looked after just as well. Danielle is customer support kept me up to dat along the way and was really helpful.
13 mei 2026
Antwoord van Office Monster
Hi James,
Thank you for taking the time to leave your review.
We’re so pleased to hear Danielle kept you updated and provided helpful support throughout. It’s great to know you felt well looked after.
Kind Regards,
Office Monster
Excellent professionalism from Laura, customer service rep.
Laura was very attentive, checked in regularly and made sure that any difficulties were sorted - I really appreciated her professionalism
13 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Liz,
Thank you for taking the time to leave such lovely feedback.
We’re delighted to hear that Laura’s support and professionalism made a positive difference to your experience. Providing attentive service is something we really value and we’ll make sure your comments are shared with her.
Thank you again for your support!
Kind Regards,
Office Monster
Missing part - handled very well
The courier had not delivered part of the desk i had ordered. But after a couple emails with laura, she sorted it quickly and professionally. I receieved the missing panel just a few days later.
Very happy with the product and service
11 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
HIiMatthew,
Thank you so much for your lovely review. We’re very sorry for the missing part initially, but we’re delighted Laura was able to get this resolved quickly for you.
It’s great to hear you’re happy with both the product and the service received. We really appreciate your feedback!
Kind Regards,
Office Monster
Laura Boyden has been great!
Laura Boyden has been great!
The continued communication throughout the order and delivery service has been fantastic, some of our items were not in stock and Laura has provided continued updates and support all the way through. Will always use office monster for our future office requirements
8 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Craig,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Laura provided such great support throughout your order process. We’ll be sure to pass your kind comments on to Laura :)
We truly appreciate your loyalty and look forward to helping with your future office requirements!
Kind Regards,
Office Monster
Setting up a small home office
Setting up a small home office.Monster had the furniture that's really helped to get it done. Great prices,all items arrived in good time and in excellent condition. Top Job.
28 januari 2026
Antwoord van Office Monster
Hi,
Thank you for the lovely review! We’re so pleased to hear our furniture helped you set up your home office.
It’s great to know you were happy with the prices, delivery and condition of your items. We really appreciate your support and hope you enjoy your new workspace!
Kind Regards,
Office Monster
Amazing .
Amazing .
Customer service was impressive.Order and delivery was on time
6 mei 2026
Review zonder uitnodiging
Antwoord van Office Monster
Hi Clare,
Thank you so much for your kind feedback!
We’re delighted to hear that you were impressed with our customer service and that your order arrived on time. We truly appreciate your support and look forward to serving you again soon!
Kind Regards,
Office Monster
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.