Panache Cruises Reviews 

We worked with Nicola on our cruise and she helped us find exactly what we wanted, nothing is ever too much trouble and the whole Panache team are always so helpful when we have needed information from customer services. I will definitely use Panache again.

I have already responded to this email. Very good, clear initial contact established.

Saw a wonderful holiday on panache and spoke to Kathryn Waites. She was excellent, extremely professional, answered all queries promptly and arranged it all for us. I will definitely book again through Kathryn.

Very quick at responding to my initial request. Wendy was very friendly, efficient and knowledgeable. It was late in the day & she put in the extra time for me, thank you.

Okay, so this isn't exactly a 'cheap' cruise but we do assume that for the money we will received an exceptional experience. The lady who facilitated our booking was most communicative and pleasant. She made it easy to make the decision to commit! Anyone that is engaged by her is assured of good service.

I left an enquiry on voicemail and Kelsey got back to me very quickly. I explained what I wanted and she was able check the cruise I wanted and offered me the best price.

After a very disappointing experience with another travel agent I was so happy to discover Panache! I found the agency quite by accident but what a find! Nikki has been so helpful in arranging our vacation doing so much of the legwork for us. I’m used to doing my own research and logistics, what a pleasure to have an experienced coordinator! This will be our first cruise with Panache but it likely will not be the last.

Sadie was helpful from start to finish, very professional and was quick to follow through on everything we asked.

Helen is always extremely responsive and takes time to understand our needs. She has in-depth knowledge of all the cruise ships and plans everything down to the last detail, from the best location of the stateroom through to top and tailing our trip with transfers, hotels etc. She responds promptly and has excellent personal communication skills. Highly recommend.

Panache arena first class cruise agent and all of the staff I have dealt with are incredibly knowledgeable, across the board on all cruise lines and destinations

a very friendly and efficient service as always

Excellent communication and helpful consultant. good prices.

Any company that offers a service should radiate a feeling of professional confidence to those who call!
Panache Cruises; in the person of Saide does this to the letter!
Questions are answered fully and worthwhile suggestions are made.
In short, she is the type of Traveller Agent I prefer to deal with.

Agent was helpful but was slow in providing information about filling out Profile. I had to ask about it. Insurance as suggested was too expensive. Lots of other less expensive options available. Agent could have been more helpful in researching other options. Overall, agent was pleasant and available.

Today we booked a cruise on Explora through Panache via Nicola Tempest. This is actually our second time using this company and I must say it was lovely to have the same agent. Nicola is so easy to talk to extremely knowledgeable and happy to share her own cruise experiences. She goes that extra mile to make sure we we happy with our booking at the best price available.

Having done my research on the cruise I wanted to go on, I made sure I did the same regarding the agency and Panache Cruises consistently came out top. From the first contact I could see why. Helen came straight back to me and the communication was excellent. We changed our original plans to spend more time before and after the cruise in Barcelon/Rome and Helen made personal recommendations which we really appreciated. Would highly recommend Panache and we will be using their services for all future cruises.

Nicola is knowledgeable, professional and with a lovely friendly manner. She has great attention to detail, and is exceptional in her management from booking the cruise, until after you return home after the holiday.
We have booked Explora Journey cruises with Nicola and Panache, and highly recommend them.

Katy always goes above and beyond - nothing is too much trouble for her. She works hard to put together the PERFECT cruise for us... every single time. Thank you, Katy Brennan - much appreciated.

Let's start with the negatives. Nicola works too hard! But on a serious note a credit to the company. I have booked a few cruises with Nicola now, and saying am beyond satisfied is an understatement.Extremely knowledgeable and some one who genuinely cares about your cruise experience from start to finish.if I was some one with friends I would not hesitate to recommend it's a shame am a loner.