Panache Cruises Reviews 

Let's start with the negatives. Nicola works too hard! But on a serious note a credit to the company. I have booked a few cruises with Nicola now, and saying am beyond satisfied is an understatement.Extremely knowledgeable and some one who genuinely cares about your cruise experience from start to finish.if I was some one with friends I would not hesitate to recommend it's a shame am a loner.

Nicola was friendly, professional, knowledgeable and patient it was so easy booking with her as this was my first experience of booking both with Panache and a River Cruise and therefore needed her expertise

Becky was quick to respond to our request and arranged an excellent cabin for us at an excellent price.
She is very responsive to any requests. I would highly recommend recommend using Panache Cruises and Becky in particular.

I have had such a lovely experience booking with Panache Cruises, and especially with Catherine Divan.

I originally contacted Catherine simply to book a cruise. I certainly wasn’t planning to book the whole holiday through one person! But Catherine listened so carefully to what I wanted, understood the kind of trip we were looking for, and came back with such a good and well thought-out proposal that, in the end, I happily booked everything with her — the cruise, business class flights, hotels and all our private transfers.

Catherine is a genuinely excellent salesperson. She has that rather rare ability to listen to her client rather than simply trying to sell. She quickly understood what was important to me, was patient when I considered different options, and always came back with sensible suggestions and very competitive prices. I never felt pressured — quite the opposite, I felt that she was genuinely trying to find the right solution for us.

She has also been an absolute pleasure to deal with: warm, responsive, knowledgeable and reassuring throughout the whole process.

I think the greatest compliment I can give Catherine is that I came to her intending to buy just a cruise and ended up trusting her with our entire holiday. That wasn’t my original plan at all — she simply earned my confidence.

Thank you, Catherine, for making the whole process so easy and enjoyable. I’m delighted with what we have booked and very much looking forward to our trip. I will certainly be coming back to you for the next one!

I had a wonderful experience with Panache Cruise, I dealt with Nicola and would like to thank her for the excellent service. Nicola was friendly, professional, attentive, and went above and beyond to make sure everything was smooth and enjoyable. The service was outstanding, and Nicola’s warm and helpful approach really made a difference. I would highly recommend Panache Cruise and look forward to using their service again!

Working with Jo to book our very 1st cruise has been a fabulous experience. Extremely responsive in answering our questions and giving us the re-assurance of the type of experience we were booking. Very professional approach.

Nicole ad always has been just brilliant. She looks after us so well. Gets what we like and want to do and makes it happen. After sales care is exceptional too.

We worked through the options with Lisa who responded to all our questions quickly and clearly on every occasion with patience.
Follow up queries were always met in the same friendly
way and we will definitely come back to Panache for
future cruises.

Saide is a friendly consultant offering helpful and efficient service.

Saide could not have been more helpful, extremely professional, her ongoing support will provide us with an amazing holiday experience.

Very professional , extremely helpful, nothing seemed like too much trouble, and have kept in constant touch. Recommended

There was no long wait for someone to answer the phone. I immediately was speaking to a person and not a machine. Jack was then very attentive and worked hard to meet all my hopes. His follow up since I confirmed the booking has been very helpful and professional. A good start to booking the cruise !

I had the pleasure of chatting with Rob (Robert Ledsham). Traveling to French Polynesia has always been on my bucket list but I always thought was never obtainable on my budget! I told him my budget and where I wanted to go, he came back with a brilliant price and information. Quick and easy to book. So helpful and friendly, would 100% recommend.

From start to the end the booking process was smooth and clear.

I was initially apprehensive working with a Panache Cruises as opposed to dealing directly with the cruise line. After now completing my first cruise with Panache and booking a second cruise for June 2027 I have no hesitation in recommending them. Very happy with all the help and support received especially from Lonnie Fowler.

Georgia was lovely and went the extra mile to help us. Friendly, polite and professional.

Louise is our cruise specialist at Panache. She was friendly, knowledgeable and very helpful. She persevered and liaised with Celebrity Cruises to sort out booking errors, price errors as quoted by Celebrity Cruises. Thank you Louise. Has Wendy Been advised.

Nicola is fantastic at costings.
Honest knowledgeable and really enjoy booking our cruises with Nicola.
Thank you.

Saide was very helpful and responsible and made the booking process very easy.

Slightly more complicated booking procedure due to external factors which Elista handled brilliantly making the process less complicated. Very diligently called us back at each stage and answered all our concerns and queries. Elista navigated our booking smoothly and expertly. Thank you