This is the second time I have booked a cruise with Panache. The first time I got in touch, I spoke to Catherine and she was brilliant at advising and booking our HX expedition to Antartica. She was... Toon meer
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I’m a seasoned land traveller and usually book everything myself independently but this was my first foray into cruising so I needed guidance. I couldn’t have been in safer hands. From the booking pro... Toon meer
No doubt that Paul is the best travel expert I have ever worked with! He has been so supportive, answering many questions on a timely basis, over the course of time we have been working with him. His... Toon meer
We have previously used Lisa to help plan holidays, having found Panache initially purely by Google Search. Her dedication and commitment to making sure that our holidays were exactly what we wanted... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Contactgegevens
Strawberry Fields, PR7 1PS, Chorley, Verenigd Koninkrijk
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Slightly more complicated booking…
Slightly more complicated booking procedure due to external factors which Elista handled brilliantly making the process less complicated. Very diligently called us back at each stage and answered all our concerns and queries. Elista navigated our booking smoothly and expertly. Thank you
As ever Nicole was incredibly helpful
As ever Nicole was incredibly helpful, finding me a fabulous cruise for my requirements, sorting the booming quickly and smoothly as well as arranging flights and transfers
Excellent service
Helpful and outstanding service,Louise went out of the way to get the booking completed.
Highly recommend
Highly recommend. Excellent, knowledgeable service, very willing to accommodate all aspects of my request, no heavy sales pressure and competitive pricing. Nothing was too much trouble, prompt, thorough replies to all queries.
Helen Fensom provided a first class…
Helen Fensom provided a first class service - competently provided all the information, plus recommendations and suggestions - and then completed the transaction quickly and efficently.
Helpful & Courteous
First time in using Panache agent ( Louise) helpful, knowledgable and friendly whilst being professional.
Dealt with booking as requested managing to get cabin in area wanted. Is dealing with Flights Hotels and transfers as needed.
Nicola at Panache was fabulous, very helpful.
We were recommended to use Panache Cruises. Weve never been on a cruise before, so we needed to be guided through the process. Nicola, at Panache was fabulous, and she helped us decide what suits us and also the booking process. Made simple!
Panache Cruises
It is our first time to book a cruise but we were ably helped by Nicola whose friendly persona made it easy to ask a range of questions.
She phoned back when requested and secured us a great value for money deal.
Great customer service
I spoke with Rita who was very helpful and efficient. It was an initial meet & greet by phone to pay a deposit but I felt in good hands and look forward to approaching her for any assistance about our cruise in future.
Excellent Personal Service
I was aware of Panache Cruises before and had browsed their website before. Looked again today and saw a cruise that my wife and I were interested in so filled in a form with the details of the cruise. Within 10 minutes Nicola Tempest-Mitchell had called me and another 10 minutes later I had booked. The level of service and attention to detail was excellent and would have no hesitation in recommending both Panache Cruises and Nicola…
Nicola Tempest- Mitchell was excellent…
Nicola Tempest- Mitchell was excellent in terms of customer care, understanding our requirements and assisting with our booking to ensure we hit exactly what we wanted.
Highly recommended
First Cruise
This was our first cruise booking with some additional accommodation required before and afterwards together with 3 nights in Crete. This required a lot of flight coordination and transfers. We were brilliantly looked after by Robert Ledsham who has guided us through the whole process and has booked everything seamlessly. The price is very competitive too. Great job!
Great Service
Wonderful service from Nicola who is super helpful and knowledgeable
Great service from Wendy at Panache.
Great service from Wendy at Panache.
Very responsive, including texting over the weekend to let me know the suite I was waiting for was available.
Very competitive on rate too.
As always Panache we’re very responsive…
As always Panache we’re very responsive and cost competitive
First ever cruise booked
First ever cruise booked and Wendy made the booking process easy.Panache were recommended to us by friends and I can understand why they were so pleased with them
Nikki was great
Nikki was great, explained everything clearly and was quick to reply emails.
Lisa was proffesional and…
Lisa was proffesional and friendly,dealt with our queries and requests positively nothing was too much trouble.
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