The Pen Shop Reviews 366

I am 78 years old and a schaeffer owner since 21.
No wonder your going bust.
Disgusted - Wigan.

Very clear communication. Prompt delivery. Thank you!

The person l spoke to could not have been more helpful, l was most impressed !

I phoned the shop to place my order because I was having difficulty with the website. Samantha couldn't have been more helpful, I sent her an email with the description of what I wanted together with a message for the gift wrapping service and all was processed efficiently so I can receive the order tomorrow. Thank you so much!

Very helpful with my enquiry and excellent service when I made my purchase. Fast delivery. Very pleased.

Quick delivery and an excellent choice of pens. Very happy with my new Cross rollerball. Wouldn’t hesitate to recommend.

Ordered a new refill for my wife’s pen.
Pricing was good and it was received very quickly.
It works perfectly and she is a happy woman which is obviously a good thing😊

Good choice of MB refills and delivered promptly.

Shipped within 2 days. Good customer service. Good price. It arrived in excellent condition. Thanks.

No problem finding what I wanted, good delivery service

Excellent quick service. I emailed with queries prior to purchase and i got quick replies.
My son was thrilled with his pen

Excellent selection of products at all prices and quality, something for everyone. Ordering was very easy, and the administration of buying and shipping a pen to a German friend was all done by The Pen Shop.

First class professional company who were above and beyond helpful due to me, the customer who could not work out how to use a roller ball pen! I am more than impressed by their patience.
Thank you to you all, and for a lovely pen set.
I would not hesitate to recommend the penshop and look forward to buying from you in the future

No replies to emails asking for help on order as had what I thought was advertised turned out to be wrong size. no reference number for ordering refills. no response at all just constant emails asking about satisfaction????

Excellent service and customer communication. This pencil was bought as a birthday present for my daughter but the lead was too soft for her. However I was able to return it for a full money refund. Very satisfied customer.

The site was easy to navigate. I found what I wanted quickly. The item was with me within 36 hours. Excellent service.

Product exactly as ordered and delivery was quick and well packaged.

So many lovely pens to choose from chose an ergonomic one and had it gift wrapped. My Son in law was very pleased with it

Made a very emotional purchase. Bought my Mont Blanc Fountain Pen in memory of my beautiful Wife Pam who passed in December as a last Birthday Present. It is beautiful and I can use it everyday to remember her love for me. Thank you Pen Shop for making this happen. Wonderful product and wonderful service.

Ordered Montblanc items, which were despatched same day and arrived the next. Excellent service.