Very professionally handled and talked me through all steps as a controlled drug for my dog, my vets hadnt done perscription correctly but the team and pharmacy at Pets Online sorted everything so th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Very helpful with urgent request. POM item received next day Royal Mail 24. Brilliant gentleman delt with the transaction perfectly. Vet wanted £203 for the medicine ? Vet charged £33 to print a presc... Toon meer
Bedrijf heeft geantwoord
Items were sent out in a timely manner. However, the postie decided to deliver them to another address. We never received them despite putting out a shout on our local Facebook page. I called Pet Dr... Toon meer
Bedrijf heeft geantwoord
Not reliable delivery service. I have had issues with two orders where the delivery service has not been able to deliver to my (UK) address for no reason whatsoever. I've had no issues with my other d... Toon meer
Bedrijfsgegevens
Over Pet Drugs Online
Geschreven door het bedrijf
We’re part of IVC Evidensia, Europe’s leading veterinary care provider based across 11 countries around the world. As such, we’re also a registered veterinary practice and are governed by the Royal College of Veterinary Surgeons. This means you are guaranteed that the products we ship are sourced from the same suppliers as your own vet.
We’ve been awarded a Platinum Trusted Service Award from Feefo for 2020 and we’ve won the Gold Trusted Service award three times in a row.
Pet Drugs Online Details
Geschreven door het bedrijf
Contactgegevens
Pet Drugs Online, Unit 7B, Burnett Business Park, Gypsy Lane, Keynsham, BS31 2ED., Bristol, Verenigd Koninkrijk
- 01761 603 141
- contact@petdrugsonline.co.uk
- www.petdrugsonline.co.uk
4,3
Uitstekend
20K reviews
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Very very good service very helpful and…
Very very good service very helpful and fast delivery even on standard shipping. Helpful friendly staff always at the end if the phone or chat, recommend using them and alot cheaper than the vets for prescription
29 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Always friendly helpful staff.
Always friendly helpful staff.
Delivery is as quoted.
Pleasure to deal with.
30 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Very helpful on the phone
Very helpful on the phone , order delivered as promised .
29 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Staff member very helpful.
8 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our customer service team.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
So easy to place an order and dispatch…
So easy to place an order and dispatch is super fast.
Huge savings on medications, a fraction of the cost of those dispensed by vet surgeries.
29 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Brilliant service
I’ve used Pet Drugs Online for a long time. Their service is efficient and delivery quick. It’s very easy to upload the prescriptions and if you have any issues/problems their customer service is excellent. The lady I spoke to on the phone was extremely helpful
15 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your excellent feedback.
We really appreciate your continued custom.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Excellent all round experience highly…
Excellent all round experience highly recommend
30 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
The goods were delivered quickly and…
The goods were delivered quickly and communication was excellent.
29 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Very good service
I order my dog's medication each month they have the prescription ready and out for delivery on time no problems. Quick to give me the correct advice any time
16 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Fast and efficient service
29 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
great service very pleased
29 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
So helpful each time l phone and order
So helpful each time l phone and order. No problems with delivery always delivered on time. Staff are very experienced and always polite.
15 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Brilliant service
Brilliant service. I called in and only had to wait 10 minutes. After that it was made very easy to order my cats prescription. It arrived in 2 days second class.
15 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Very good people
Very good people. Fast good service very goodproce. Thanks john
1 oktober 2026
Review zonder uitnodiging
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Spoke to someone on site Was given…
Spoke to someone on site Was given information about how many prescriptions I had available. Order sent on time via GPO.
28 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Everything on time and correct
Everything on time and correct . Lady on phone very helpful
and efficient
29 september 2026
Antwoord van Pet Drugs Online
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
Antwoord van Pet Drugs Online
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Resolutions Team
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