Posthaste Reviews 

Two parcels in two days to different addresses both signature required both dropped in doorway without even ringing the bell. Two different drivers so must be common practice in this company. Both on camera for proof.

I originally gave Post Haste a 1 star review. This is because my parcel was showing no update on the Post Haste tracking page, and because of the negative feedback posted by other customers. HOWEVER, my package was delivered today so now I have come back to change my review. The entire process took 3 days which is a normal time with all courier services. In my personal experience, the only issue I now have with Post Haste is there tracking page. Basically it said my package was sitting in Nelson today (I'm in Rotorua) and nothing was updated until after the package was delivered. So that caused me to think the worst, especially when I started reading the reviews here on Trustpilot. I believe the primary issue with Post Haste are the drivers who have a habit of not doing there job properly. Another possibility for delays is management, which to be fair is not the fault of the entire company. Am I happy overall? Yes, but I'm giving 4 stars because despite my package being delivered on time, it was confusing not seeing any updates and that caused me to be concerned when there was actually nothing to be concerned about. So I'm taking 1 star off for that reason.

I am a commercial customer with two accounts with Post Haste - Hamilton and Tauranga. The service with regards to courier pickups is useless. Our customers are VERY unhappy with having paid for their courier service, our companies booking the pickups and the parcels still awaiting pickup 3 days and multiple re-books later. Shocking service and we have decided to cancel both our accounts

It’s been 10 days now waiting waiting!! Useless courier company!! Never call back.. I get stuff from china quicker!!

My complaint seems to be a common one. On Saturday, I received 2 messages in quick succession. One was that the parcel was enroute and the second that it had been delivered to my "safe place."

That was simply not true. The package was delivered TODAY (Monday.) What a farce.

Their reply to my complaint was an apology for the "confusion" over the delivery date. I was not confused. They chose to flag my delivery has complete. It was not. I am not the only one with the same complaint.

Post haste mark your delivery as complete and then dont deliver until days later. My other experience is that they will have it on board with courier and then just dont deliver and it goes back to the depot. I now avoid buying from companies who ship via post haste.

Driver who delivered my parcel yesterday was very polite and helpful! Appreciate the email letting me know my item was on it's way as well.

absolutely dodgy. NZpost does not class my address as rural but this courier took 3 days extra saying 'i am rural'. they have introduced a new category and tell no one. worse they do not provide an update. I wrote to them asking delivery timeframe, and they tell you different to what is online e.g. they say 2-3 days and online says 1-2 days. i will recommend to the businesses i purchased from NOT TO USE THEM if they want me as a customer. Disgusting !

Could their drivers learn to read!Next-door to somewhere means Next-door!I shouldn't have to chase my parcel!

Ordered irem dispatched from Auck on 12 December 2024, it took 7 days to reach hawkesbay, been sitting in Hb depot ever since, they don't reply to emails or phones It's now 2025!! I won't be buying off the company again if they continue to use post haste.

Yes, it's definitely the worst one, all couriers drop the ball at times, but these really do take the cake. They have the worst record in failed delivery and lost parcels in all the jobs we have dealt with them. Not sure what to attribute it to but management is responsible.

Utterly appalling. Charged a premium fee then took a week to deliver. On a Saturday whilst out so missed it. Then charges even more for a redelivery… in 3 more days time. Terrible!!

I run an online business and rely on prompt and efficient service. Post Haste consistently delivers, with our courier driver David being reliable, friendly, and always awesome! Karen in the office is wonderful too, providing amazing service every time. Both Karen and David offer outstanding service with a smile.

We believe that being nice and efficient goes a long way in customer service. Our parcels are always collected promptly and reach our customers quickly. It means a lot to us! Thank you.

Terrible company with no care for customers. My parcel was to be signed for. It was smashed on its 10 days in their "care" and rattled like a box of smarties. They didn't get a signature they just rammed it in the letterbox and took off. On complaint they wouldn't even apologize for not getting a signature let alone the 10 days to deliver and the breaking of the item. Useless, will never ever use them. They didn't even get back to me after logging a ticket. They are dishonest and don't care about service at all.

Worst courier service ever! Been waiting a week for my parcel, everyday theres excuses or delivery was unsuccessful, however they do not even call when they are “at the building”. They keep promising it will be delivered the next day, however nothing does come!!! 😡😡😡 please DO NOT USE THEM IF YOU WANT YOUR PARCELS TO ACTUALLY ARRIVE!!!!!

The most unreliable and incompetent courier company in new plymouth, they can't even hold there own office now they tarnish nz couriers, a 2 day south island package spends longer in the local depot than original transit, if you could negative star a review I would, avoid if possible !

Dishonest driver signed on my behalf & didn't even leave at my address. My security camera which even shows my street didn't even pick up one of their vans within a 2hr time frame from when driver 902 said he'd delivered.

sign on gate clearly says 'keep gate closed' so my dogs dont run out on the road. pointed it out to the courier and he wanted to argue about it. cant only not read but doesn't want to do as the sign says ..left gate wide open and was debating with me all the way from my driveway to his van. Ignorant and rude and seemingly lacking in intelligence

One word describes this courier company, 'sh#t'! Poor customer service and 'non deliveries'. This will be the 3rd time within the week I've had to travel to Napier from Hastings to collect my undelivered parcel because the courier driver is 'useless'. 5 seperate non-deliveries this week. That's 'sh#t!'

Could of done alot better I think. 7 business days and 5 phone calls to get a parcel redelived is unacceptable.